Bonallack & Bishop Solicitors Avaliações 166

It is impossible to contact anyone related to property sales, Anne Tam who is our point of contact in particular is never available.
We are promised callbacks that never happen and email reply’s are just as bad.
Don’t bother with these guys, choose another company that actually communicates with their customers.

If I could leave 0 stars I would.

These solicitors are impossible to contact, every time anyone involved in the sale/purchase of our flat has called them we are told we will get a callback but then it takes days before they respond, emails take 10 or more days to be responded to.

We are the only link in our chain (seller - buyer and seller - first time buyer) and I do not understand why it is taking so long.

We paid for the management pack for our flat in March which was sent to Bonallak and Bishop the following week but this has still not reached our buyer, they have sent the same query 3 different times which were answered each time within 24 hours but the answers were then lost.

They have lied multiple times throughout our experience by telling us that our buyer had been sent documents via email but hadn’t had them returned yet, but when we spoke to the buyer they were surprised by this because they hadn’t received anything.

The ombudsman will be getting involved in this case if the sale has not been completed by the end of this week.

I would advise anyone considering using this company to seriously consider using someone else.

We had the absolute pleasure of working with Tessa as our solicitor during the purchase of our first home, and we truly couldn’t have asked for a better experience. From the very beginning, Tessa was incredibly responsive, always just a message or phone call away. No matter how big or small our questions were—especially during the more stressful moments—she answered everything with clarity, patience, and professionalism.

Buying your first home can be overwhelming, but Tessa made the entire process feel manageable and far less daunting. Her support, attention to detail, and genuine care for our case were evident every step of the way. We always felt like we were in safe hands, and that peace of mind was invaluable.

We honestly can’t thank Tessa enough for her hard work and dedication. If you’re looking for a solicitor who is responsive, supportive, and simply outstanding at what she does, we would recommend Tessa without hesitation.

Received excellent support from Bonallack & Bishop for a Grant of Probate dispute. Sound guidance and advice throughout leading to a successful (and quick) resolution. I would highly recommend their services.

Made an appointment to see Simon at the Amesbury branch as I wanted to make a small amendment to my existing will.
Speaking to Simon on the day we went through my existing will and he talked me through it.
Having discussed the relative straightforward amendment Simon advised me that if I was to return in thirty minutes this could be resolved today.
Thirty minutes later I returned my will had been updated witnessed and I then signed it.
Great service received eliminating the timeframe which normally you would experience due to the posting and returning of the draft .
Then eventually having to make another appointment for the signing and witnessing.
So great service received and all sorted in one visit.

Took a long time , but a very good service, kept me up to date on the progress throughout , they made me believe to never give up ! So Thank you for all your help
Graham

In our Seventies, my wife and I came late to making wills and power of attorney. We were apprehensive about the process but need not have worried: Simon Speed, demonstrating the patience of a saint, led us through the legal maze ensuring that we had a clear and demonstrable understanding of each element When it was complex he provided relatable examples. Where there was a choice, without directing, he made sure we understood the benefits and pitfalls of any path. We now feel most confident that we have made the correct choices and cannot overstate how highly we rate the service that has been provided to us. Everyone involved has been courteous, caring and, without exception, competent. We are most grateful.

After they where recommended to me by lots of various different people I tied and wow Absolute fantastic, dealt with my complexed case with ease very responsive.
Definitely my only solicitor going forward

Africa and Claudia did a great job in the legal process of buying our new property (as they did in selling our previous house last year). Helpful and efficient, and very good that B&B have a local office in Fordingbridge. Would definitely recommend them. Mark B

Carl Raybould offered his detailed advice with both prfessionalism and patience. I have no hesitation in recommending him.

The worst firm we have dealt with in over 30 years as a mortgage broker
Obstinate ,unprofessional ,inefficient ,dismissive...I could go on

Instruct them at your peril...you have been warned

Mr Carl Raybould was quick to grasp the essence of the issue and demonstrated his knowledge in advising both what could be done and what must be avoided.
The issue involved aspects of company law and property law applied to freehold and leasehold property.
In my opinion Bonallack & Bishop provided a very good and prompt service to me. I can recommend their professionalism.

I can’t rate Hollie, Martin, Anita and Máté highly enough. They completed the sale and purchase for me efficiently and professionally. Any Query I had was answered promptly and they were always happy to talk in the phone and office. Martin helped me with the documents and was a great help in getting me what I needed to complete. Thank you once again.

Very happy with the service I have received from the Bonallack and Bishop team in Fordingbridge.

It wasn’t as straight forward as I had anticipated, but they worked very hard, gave good advice, gained all the documentation required and in the end the completion was very smooth and we completed on the day we had agreed.

When I purchase my next property I will use them again. Very professional and I felt I was in safe hands throughout.

A fantastic service from Anne and the Bonallack and Bishop team. What made this experience all the better was using a local company, so being able to speak to them personally and see them in person, in fact being encouraged to do so. So much better than dealing with a remote, nameless, faceless service.

Aruj was excellent in the sale of my property. I would highly recommend her to all sellers. Efficient and value for money. Thank you.

Working with the team in the Fordingbridge office has been a pleasure all the way through a challenging land purchase transaction. Anne has been amazingly efficient and patient, and everything has been communicated clearly and quickly which has taken a lot of the stress out of the process. Many thanks, I wouldn't hesitate to recommend your services.

Working with Bonallack & Bishop Andover was a pleasant experience. I have dealt with over 50 solicitors’ firms over the last 25 years (buying, selling and remortgaging property). I was impressed by the politeness and efficiency of the Bonallack & Bishop team. Razwaana Akhtar was the solicitor dealing with my sale. Surprisingly, she was available on direct dial to discuss anything. I have not experienced this before – usually you have to go through receptionists, and leave messages, and sometimes wait for days before you can speak to the solicitor. Razwaana was competent, knowledgeable and efficient. Tabitha Kerrigan (on the property team) was contactable, friendly and professional. Even the head of Residential Conveyancing (Chris Tate) answered his direct dial phone when I phoned him late one Friday afternoon. I never detected any hint of irritation or annoyance from any member of the team at being contacted, or for requesting them to do something. This total lack of antagonism towards the client, and the friendliness and even a degree of humility – were a breath of fresh air. I would highly recommend Bonallack & Bishop Andover.

Africa and her assistant Claudia could not have been any more helpful during the sale of our property . They kept us informed throughout the process and dealt with everything quickly and very efficiently. We would definitely use Bonallack and Bishop again .

Anthony Powell and Charlotte have both being ver very helpful and supported . Both my husband and I appreciate all they have done for us .it was done in a professional and helpful way . We both would like to thank them for all they have e done for us .