Bonallack & Bishop Solicitors Avaliações 165

Very patient and attentive to detail. As a Chartered Surveyor undertaking surveys of homes in the area, I would recommend anyone to B & B. Excellent and thank you to all involved.

We instructed Bonallack & Bishop Solicitors because our estate agent advised them to us. In hindsight I wish we hadn't.

What seems to be lost on Bonallack & Bishop Solicitors is that 99% of the people they deal with are not familiar with the legalities and processes that are aligned to buying and selling a house. Throughout the process there was a distinct lack of empathy and care, often patronising, every interaction felt vague on any important details almost like they were holding back, often dismissive and sometimes outright rude. At one stage we were spoken to like children.

The real kicker though, 8 weeks following the completion of our sale we've been hit with a "you owe a further £1,150" email out of the blue in large because of an admin error in their summary statements. I've stressed we don't have that kind of money available and need time. We are not a million pound business. Just normal hardworking people trying to build a lIfe. Again, this was met with a substantial lack of humanity and care. With our solicitor stating "you are also accountable." Odd behaviour.

I wouldn't ever use them again. I believe whole heartedly that through poor communication and distinct lack of urgency, our move was held up substantially. We were treated as an inconvenience and not as a client.

The Salisbury conveyancing team were brilliant in the purchase process of our first home. Georgia was always prompt to reply, helpful in her explainations and only a phone call away. From first seeing the property we were living there within 9 weeks! I would definitely instruct Bonallack and Bishop again.

I needed urgent help with a deed of variation on my property. CarolineClift in the Salisbury office provided calm, sensible, professional advice and all for an exceptional price. I recommend her most highly.

We recently had the pleasure of receiving support from Anita Jones during the sale of our previous home and purchase of our new home. Anita was really helpful, friendly and explained things to us thoroughly. This was a very long drawn out process due to our buyer and her patience throughout was exceptional, we cannot recommend her enough. She always responded to our emails and telephone call quickly. If we are ever in a position to be using her again we will definitely be asking for Anita.

The team in Andover took care of our first house purchase.
The whole process was handled with care and professionalism from start to finish.

Anita Jones is a huge credit to the team. Without her persistence, dedication, and professionalism, this transaction would not have completed as quickly as it did. She went above and beyond at every stage, keeping things moving and ensuring everything stayed on track. Truly outstanding service—thank you, Anita!

The team involved in completing an at home Will were most helpful particularly the paralegal who visited on several occasions. She could not have done more to facilitate the request in challenging circumstances and was incredibly patient and sympathetic, one could not have asked for better service and I would not hesitate to highly recommend her and her colleague, Micky Revell and Alicia.

I instructed Bonallack and Bishop to act on my sale and purchase, and was delighted with the service provided. Not only were their responses prompt, but they were also very proactive - something I find other conveyancing firms struggle with! All in all, I'm glad I used them and I will certainly be using them again!

We contacted Bonallack and Bishop regarding a backdated leasehold service charge payment from a new management company that had taken over the building our apartment was in and got a very prompt and professional response. Would 100% recommend their services moving forward.

My experience with Bonallck and Bishop was smooth from start to finish! The first person I had contact with was William he explained the process and answered my questions which made me feel at ease straight away. I was then handed over to the onboarding team, great communication and everything completed in a timely manner.
Africa, Claudia, Kim and Kirsty were all involved with my staircasing and leasehold application again, great communication and I still felt at ease. I can’t fault anything throughout my experience while using this firm. I highly recommend Bonallck and Bishop and I would use again.

Africa and Claudia have always responded promptly and went the extra mile to try to secure a lease extension on the property I was purchasing for free. The sale was eventually completed and they are now starting on the sale of the property.

I contacted Bonallack and Bishop from an internet search. I was stressed out because of extortionate and immediate payment request from a Landlord because of late payment of ground rent with threat of immediate court action for repossession. They had not sent the invoice nor the demand. It all turned out be a hoax. Bonallack and Bishop quickly reviewed the correspondence and provided a solution, as part of their initial free 15-minute consultancy. Hopefully this will prevent the landlord from taking further action. Delighted with the advice I was given in a very professional and rapid manner.

As a first-time buyer, I wasn’t sure what to expect, but I had a really positive experience with the Andover branch. Martin Smith, Ainta Jones, and Hollie Jarvis were all incredibly helpful throughout. Everything was handled quickly and efficiently, and my emails were always responded to promptly. The whole process felt smooth and well-organised—thank you for making it all feel so straightforward!

They extended leases very efficiently and courteously throughout the process and were quick to answer emails.

Africa and Claudia assisted me with staircasing my property. The entire process went smoothly and was completed quickly—I must admit, I was impressed. I highly recommend their service. I communicated with them only via email, but their responses were always prompt and helpful.

Thank you, ladies!

I found it to be a really efficient and stress-free experience. Thanks to Africa and Claudia.
Thanks also to the receptionists at the Amesbury branch who always greeted my appearance with a smile, and dealt with my documents so swiftly!

Incompetence personified, not only do they take a minimum of 7-10 day to respond to the most basic of queries they can't even stick to a date which means we're about to loose the house we are buying and will be made homeless, I cannot stress this enough please avoid these solicitors like the plague as all they'll do is cause you stress and health issues.

I have been very impressed with the company and how professional they have been. I used them for the sale of my property and nothing was too much trouble. I found Africa and Claudia highly professional and have always been able to speak with Africa about any concerns. They are also handling my purchase and are leaving no stone unturned! I would highly recommend this company,

It is impossible to contact anyone related to property sales, Anne Tam who is our point of contact in particular is never available.
We are promised callbacks that never happen and email reply’s are just as bad.
Don’t bother with these guys, choose another company that actually communicates with their customers.