Really poor service. Received my item which wasn’t as described and poor in terms of material quality. Requested a refund and I received an email asking what my enquiry was for, even though my email... Ver mais
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Quality! Was not expecting such high quality product AND customer service for the price point. Really great value for money and what made this gift purchase all the more special was the obvious care t... Ver mais
This year I needed another birth stone added to my grandchildren birth stone bracelet. I can’t recommend Bloom Boutique enough for all the help and advice given. Chris has replaced my bracelet, as t... Ver mais
I wanted to order a gift for a friend’s 50th birthday, it was a joint gift among a group of friends. We wanted something personalised and specific. I contacted Bloom via the online contact form, it d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Personalised jewellery and gifts are our passion. For more than 18 years now, we’ve been going the extra mile to turn beautiful items into truly personal and memorable gifts. Whether you want a name bracelet for an anniversary, a personalised necklace for someone’s birthday, or you simply want a piece of jewellery that is unique to you, we just know you’ll find something that you or a loved one will cherish at Bloom Boutique. Combining a range of personalisation techniques, such as hand stamping, etching and engraving, with contemporary styling, we have something to suit any wardrobe.
Informações de contato
Unit 2, TQ9 5XN, Totnes, Reino Unido
- enquiries@bloom-boutique.co.uk
- www.bloom-boutique.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 10% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful engraved pendant
I got a beautiful engraved pendant from my daughters for Mother’s Day, and I’m delighted with it, it’s beautiful and great quality. I got confused about how to wear it to read the script the right way up, and the company were lovely and really patient in resolving my query. Thank you.

Resposta da Bloom Boutique Ltd
Amazing customer service …
Amazing customer service and quick turnaround would highly recommend. Especially Chris who has been dealing with my query

Resposta da Bloom Boutique Ltd
Beautiful necklace bought for a…
Beautiful necklace bought for a friend's special birthday. Fast delivery and beautifully packaged.

Resposta da Bloom Boutique Ltd
Great customer service
Ordered last week and there was an issue with my order but it was Royal Mail who delivered to the wrong house so i contacted the company and they didn't hesitate in sending a replacement as it was a mothers day gift so great customer service

Resposta da Bloom Boutique Ltd
Ordered a few days ago and paid for…
Ordered a few days ago and paid for quick shipping. Product was made and shipped within 2 days! Perfect for a forgotten mother's day present 😜 customer service was amazing as I had to query one of the birthstones but put my mind at ease. Will definitely use again!

Resposta da Bloom Boutique Ltd
Lovely personalised keepsakes
I bought a very sweet personalised item, and although I did encounter a problem with my order it was very quickly and well resolved.

Resposta da Bloom Boutique Ltd
Fantastic customer service!
I recently placed an order and upon receiving it, I realised that I ordered the wrong length chain. I emailed customer services and they explained that I could exchange this with them which was most appreciated. However, when the new order was sent back out, it never arrived and was sent to the wrong address. After speaking to customer services for a second time, they then posted a whole new order out FOC. Very quick response times and couldn't appreciate it more!

Resposta da Bloom Boutique Ltd
Bracelet arrived in perfect condition…
Bracelet arrived in perfect condition however the little charms came off and my niece was gutted.
I got in touch with bloom boutique who were quick to respond and have kindly replaced the full bracelet.
First class service.
I would highly recommend and use again
Thank you 😊

Resposta da Bloom Boutique Ltd
Beautiful bracelet & excellent customer service!!
I ordered a beautiful birthstone bracelet from Bloom Boutique, but I needed a smaller size. Their customer service was amazing—Chris replied quickly, kept me updated, and was super helpful. I asked about the return time, and I had my resized bracelet back in just three working days!
The quality, packaging, and service were all excellent. I’d definitely recommend Bloom Boutique!

Resposta da Bloom Boutique Ltd
Great customer service
Great customer service, I made an error when making a personalised order and was updated almost immediately that they have amended my order and sent out the same day. Great company

Resposta da Bloom Boutique Ltd
Problem quickly solved
I had ordered a personalised necklace for my daughters 18th and my friend had ordered the same one for my 50th sadly as they were kept for our special birthdays after us wearing them for a couple of times they discoloured I got intouch with them and sent pics after dealing with Chris replacement were sent out straightaway thank you for the excellent customer service

Resposta da Bloom Boutique Ltd
Excellent company
Excellent company, really have gone the extra mile even though we made a mistake when ordering they have accepting us to return the item (freepost) so they can swap out a birthstone for us. Amazing customer service and the necklace looks lovely can't wait to get it back so I can wear it.
A side note for those wondering is there is a disclaimer card that comes with the jewellery that it is costume jewellery and should be removed for showers, sleep etc to prevent damage and discolouration. I didn't know this when ordering and mostly leave my jewellery on 24/7 so I will have to remember to remove it.

Resposta da Bloom Boutique Ltd
Alisha was very quick with response…
Alisha was very quick with response time and corrected my mistake on my order with ease.
Super happy can't wait to see the gift I have purchased
Thank you very much

Resposta da Bloom Boutique Ltd
Great customer service
Ordered a necklace that has a slight fault. This was replaced immediately. Customer service has been fantastic. Would definitely recommend.

Resposta da Bloom Boutique Ltd
Great quality product
Great quality product, had a setback but was solved promptly.

Resposta da Bloom Boutique Ltd
Beautiful product
Beautiful product, great customer service. My children gave me a charm necklace for a significant birthday. I am delighted with it, but contacted the company to ask if I could purchase another charm separately. They could not have been more helpful. Thank you!

Resposta da Bloom Boutique Ltd
Great communication and speedy delivery
I accidentally entered my email wrong for my order so chased up a few days later as I hadn’t had any emails. Bloom boutique were quick to reply and resend emails to my correct address and my order was already delivered by the time I received the reply! Beautiful gifts for Mother’s Day, very happy. Thank you!

Resposta da Bloom Boutique Ltd
Customer service got back to me really…
Customer service got back to me really quickly with a query I had which helped me to stop worrying.

Resposta da Bloom Boutique Ltd
Customer service is amazing & the…
Customer service is amazing & the jewellery is stunning ❤️

Resposta da Bloom Boutique Ltd
Amazing!
Amazing!
A card behind my bracelet wasnt the right one, I contacted them straight away and the dealt with my query instantly! Chris has been so helpful!
5 stars! *****
Thank you so much!

Resposta da Bloom Boutique Ltd
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