Bloom Boutique Ltd Avaliações 

903
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Really poor service. Received my item which wasn’t as described and poor in terms of material quality. Requested a refund and I received an email asking what my enquiry was for, even though my email... Ver mais

Avaliado com 5 de um total de 5 estrelas

Quality! Was not expecting such high quality product AND customer service for the price point. Really great value for money and what made this gift purchase all the more special was the obvious care t... Ver mais

Avaliado com 5 de um total de 5 estrelas

This year I needed another birth stone added to my grandchildren birth stone bracelet. I can’t recommend Bloom Boutique enough for all the help and advice given. Chris has replaced my bracelet, as t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I wanted to order a gift for a friend’s 50th birthday, it was a joint gift among a group of friends. We wanted something personalised and specific. I contacted Bloom via the online contact form, it d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria
  2. Joalheria Especializada em Itens Personalizados

Escrito pela empresa

Personalised jewellery and gifts are our passion. For more than 18 years now, we’ve been going the extra mile to turn beautiful items into truly personal and memorable gifts. Whether you want a name bracelet for an anniversary, a personalised necklace for someone’s birthday, or you simply want a piece of jewellery that is unique to you, we just know you’ll find something that you or a loved one will cherish at Bloom Boutique. Combining a range of personalisation techniques, such as hand stamping, etching and engraving, with contemporary styling, we have something to suit any wardrobe.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

903 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 10% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(903)

62 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Easy ordering arrived on time.

The order process was very easy I ordered 3 charms and a necklace. The only think that I had to do was move one of the charms around. There was two small and one big but the two small were put on the same side, if it was one on each side the jewlery looked more balanced so once I moved it it was much better. The charms are very small and the disk is almost out of proportion

24 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Your positive feedback means a lot to us. We're grateful for your review and look forward to serving you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

So helpful with great customer service

So helpful with great customer service. Would highly recommend

23 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to share your positive feedback. We really appreciate it.

Kind regards,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Brilliant customer service, and the bracelet I got for my maid of honour/best woman looks amazing!

17 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for sharing your positive feedback with us. We are extremely pleased to know that we were able to meet your expectations and provide you with a positive experience.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Fantast customer service from Chris

Fantastic customer service from Chris . No problem with a concern and had a replacement sent out very quick . Really appreciate your help and response .
Debbie Maguire

19 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd


Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 4 de um total de 5 estrelas

Bought a personalised birth flower…

Bought a personalised birth flower bracelet for my mum for Mother’s Day which unfortunately broke the first time she wore it. I mentioned this to customer services and this was dealt with extremely well, not only did they offer to send a replacement but I actually asked for something else that ended up being more bespoke and they happily obliged which I really didn’t expect. Most customer service is awful these days and I was so pleasantly surprised when the new product came through and was exactly what I’d asked for! Thank you.

9 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd


Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 2 de um total de 5 estrelas

Absolutely beautiful jewellery that was…

Absolutely beautiful jewellery that was beautifully packaged.

However a lost a stone in a ring I contacted customer service this was replaced. A few days later another stone fell out. They wernt being worn daily.

And after just a few months My sterling silver necklace has tarnished so bad it gone black

Very disappointed as beautiful but poor quality

12 de fevereiro de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your review.

I am sincerely sorry to learn what has occurred with your item and have contacted you via email to resolve this for you as soon as possible.

I look forward to hearing from you.

Kind regards,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Very quick response

Very quick response from Chris regarding an issue with my order, which was promptly rectified. Really looking forward to receiving my order tomorrow and presenting to my friend as a gift, which I’m certain she will love
Thank you

17 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for sharing your positive experience. We're happy to have met your expectations and appreciate your support.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Great quality and service

16 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to share your positive feedback. We really appreciate it.

Kind regards,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Best customer service!!!

I was getting help from Chris in customer service and it was the best customer service I have had in years! I was getting a necklace with my babies birthstones that I lost at pregnancy. He made a hard decision and process very easy. There wasn't anything I asked that was meet with confusion or no help. Everything I needed help with was meet with kindness and empathy. I have gotten jewelry from bloom over the years and loved every bit! And the one time something went wrong they fixed the problem straight away! Would recommend them to anyone from start to finish, top to bottom they are a great company. Thank you Chris again! Very happy customer

16 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for sharing your positive feedback with us. We are extremely pleased to know that we were able to meet your expectations and provide you with a positive experience.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Very quick to respond to a question and…

Very quick to respond to a question and query. Cannot fault the service at all. Excellent.

15 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive review. We're thrilled to hear that we were able to provide you with a great experience.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, very quick response time and very accommodating

10 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to share your positive feedback. We really appreciate it.

Kind regards,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Beautiful bracelet

Beautiful bracelet, dainty and cute. Ive had so many compliments on it, a lot of people have asked me where I got it from. Thank you so much bloom boutique

9 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

We are thankful for your support and thrilled to hear about your positive experience, thank you for your review.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Super service and support throughout

Super service and support throughout, and the item arrived very super fast, and it's beautiful. I will be back for more 🙌Thank you to Elin as she really was very patient with me x

3 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

We're thrilled to have met your expectations. Thank you for sharing your positive review.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Beautiful jewlery

Beautiful jewlery. My husband bought me a necklace for Christmas. It was absolutely beautiful, unfortunately I broke the chain on it. I contacted Bloom boutique and had a speedy reply off Chris who was so helpful and very quick to send me out a new one. I really appreciate it. I love the necklace it’s absolutely gorgeous. Customer service was amazing and would highly recommend Bloom Boutique.

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.

Best wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Very responsive customer service

Product was a gift and the recipient was thrilled with it. Customer service was prompt and incredibly helpful.

6 de março de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.

Best wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Lovely item

Lovely item, really fast customer service as I had a query & they replied within a few hours lovely packaging. Thanks

2 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to share your positive feedback. We really appreciate it.

Kind regards,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Customer Service team are so helpful

Customer Service team are so helpful, went above and beyond to help send me a new bracelet as the one I originally ordered got lost. Love the personalised present I purchased for my Mum, the best quality :)

1 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Team went above and beyond to amend something on my order (totally my own fault) when they could have just brushed me aside. They were so helpful, when product arrived it was just as seen on the website and was an excellent gift. 100% would buy from them again.

27 de março de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

We're grateful for your review and feedback, thank you for sharing.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 4 de um total de 5 estrelas

Mothers Day

I had an issue where I had accidentally put my email in wrong and I was getting impatient as the online chat was shut on weekends. However, Chris was a massive help on Monday and got it all sorted. My parcel was delivered on Monday morning and it was all fine. Thank you for your help Chris and for putting my mind at rest.

29 de março de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

We're so glad you had a great experience with us. Thank you for the positive review and we hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

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