Really poor service. Received my item which wasn’t as described and poor in terms of material quality. Requested a refund and I received an email asking what my enquiry was for, even though my email... Ver mais
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Quality! Was not expecting such high quality product AND customer service for the price point. Really great value for money and what made this gift purchase all the more special was the obvious care t... Ver mais
This year I needed another birth stone added to my grandchildren birth stone bracelet. I can’t recommend Bloom Boutique enough for all the help and advice given. Chris has replaced my bracelet, as t... Ver mais
I wanted to order a gift for a friend’s 50th birthday, it was a joint gift among a group of friends. We wanted something personalised and specific. I contacted Bloom via the online contact form, it d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Personalised jewellery and gifts are our passion. For more than 18 years now, we’ve been going the extra mile to turn beautiful items into truly personal and memorable gifts. Whether you want a name bracelet for an anniversary, a personalised necklace for someone’s birthday, or you simply want a piece of jewellery that is unique to you, we just know you’ll find something that you or a loved one will cherish at Bloom Boutique. Combining a range of personalisation techniques, such as hand stamping, etching and engraving, with contemporary styling, we have something to suit any wardrobe.
Informações de contato
Unit 2, TQ9 5XN, Totnes, Reino Unido
- enquiries@bloom-boutique.co.uk
- www.bloom-boutique.co.uk
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Respondeu a 10% das avaliações negativas
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Easy ordering arrived on time.
The order process was very easy I ordered 3 charms and a necklace. The only think that I had to do was move one of the charms around. There was two small and one big but the two small were put on the same side, if it was one on each side the jewlery looked more balanced so once I moved it it was much better. The charms are very small and the disk is almost out of proportion

Resposta da Bloom Boutique Ltd
So helpful with great customer service
So helpful with great customer service. Would highly recommend

Resposta da Bloom Boutique Ltd
Brilliant company so easy to deal with…
Brilliant company so easy to deal with would recommend this company to all my friends

Resposta da Bloom Boutique Ltd
Brilliant customer service
Brilliant customer service, and the bracelet I got for my maid of honour/best woman looks amazing!

Resposta da Bloom Boutique Ltd
Fantast customer service from Chris
Fantastic customer service from Chris . No problem with a concern and had a replacement sent out very quick . Really appreciate your help and response .
Debbie Maguire

Resposta da Bloom Boutique Ltd
Bought a personalised birth flower…
Bought a personalised birth flower bracelet for my mum for Mother’s Day which unfortunately broke the first time she wore it. I mentioned this to customer services and this was dealt with extremely well, not only did they offer to send a replacement but I actually asked for something else that ended up being more bespoke and they happily obliged which I really didn’t expect. Most customer service is awful these days and I was so pleasantly surprised when the new product came through and was exactly what I’d asked for! Thank you.

Resposta da Bloom Boutique Ltd
Absolutely beautiful jewellery that was…
Absolutely beautiful jewellery that was beautifully packaged.
However a lost a stone in a ring I contacted customer service this was replaced. A few days later another stone fell out. They wernt being worn daily.
And after just a few months My sterling silver necklace has tarnished so bad it gone black
Very disappointed as beautiful but poor quality

Resposta da Bloom Boutique Ltd
Very quick response
Very quick response from Chris regarding an issue with my order, which was promptly rectified. Really looking forward to receiving my order tomorrow and presenting to my friend as a gift, which I’m certain she will love
Thank you

Resposta da Bloom Boutique Ltd
Best customer service!!!
I was getting help from Chris in customer service and it was the best customer service I have had in years! I was getting a necklace with my babies birthstones that I lost at pregnancy. He made a hard decision and process very easy. There wasn't anything I asked that was meet with confusion or no help. Everything I needed help with was meet with kindness and empathy. I have gotten jewelry from bloom over the years and loved every bit! And the one time something went wrong they fixed the problem straight away! Would recommend them to anyone from start to finish, top to bottom they are a great company. Thank you Chris again! Very happy customer

Resposta da Bloom Boutique Ltd
Very quick to respond to a question and…
Very quick to respond to a question and query. Cannot fault the service at all. Excellent.

Resposta da Bloom Boutique Ltd
Excellent customer service
Excellent customer service, very quick response time and very accommodating

Resposta da Bloom Boutique Ltd
Beautiful bracelet
Beautiful bracelet, dainty and cute. Ive had so many compliments on it, a lot of people have asked me where I got it from. Thank you so much bloom boutique

Resposta da Bloom Boutique Ltd
Super service and support throughout
Super service and support throughout, and the item arrived very super fast, and it's beautiful. I will be back for more 🙌Thank you to Elin as she really was very patient with me x

Resposta da Bloom Boutique Ltd
Beautiful jewlery
Beautiful jewlery. My husband bought me a necklace for Christmas. It was absolutely beautiful, unfortunately I broke the chain on it. I contacted Bloom boutique and had a speedy reply off Chris who was so helpful and very quick to send me out a new one. I really appreciate it. I love the necklace it’s absolutely gorgeous. Customer service was amazing and would highly recommend Bloom Boutique.

Resposta da Bloom Boutique Ltd
Very responsive customer service
Product was a gift and the recipient was thrilled with it. Customer service was prompt and incredibly helpful.

Resposta da Bloom Boutique Ltd
Lovely item
Lovely item, really fast customer service as I had a query & they replied within a few hours lovely packaging. Thanks

Resposta da Bloom Boutique Ltd
Customer Service team are so helpful
Customer Service team are so helpful, went above and beyond to help send me a new bracelet as the one I originally ordered got lost. Love the personalised present I purchased for my Mum, the best quality :)

Resposta da Bloom Boutique Ltd
Excellent customer service
Team went above and beyond to amend something on my order (totally my own fault) when they could have just brushed me aside. They were so helpful, when product arrived it was just as seen on the website and was an excellent gift. 100% would buy from them again.

Resposta da Bloom Boutique Ltd
Mothers Day
I had an issue where I had accidentally put my email in wrong and I was getting impatient as the online chat was shut on weekends. However, Chris was a massive help on Monday and got it all sorted. My parcel was delivered on Monday morning and it was all fine. Thank you for your help Chris and for putting my mind at rest.

Resposta da Bloom Boutique Ltd
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