Really poor service. Received my item which wasn’t as described and poor in terms of material quality. Requested a refund and I received an email asking what my enquiry was for, even though my email... Ver mais
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Quality! Was not expecting such high quality product AND customer service for the price point. Really great value for money and what made this gift purchase all the more special was the obvious care t... Ver mais
This year I needed another birth stone added to my grandchildren birth stone bracelet. I can’t recommend Bloom Boutique enough for all the help and advice given. Chris has replaced my bracelet, as t... Ver mais
I wanted to order a gift for a friend’s 50th birthday, it was a joint gift among a group of friends. We wanted something personalised and specific. I contacted Bloom via the online contact form, it d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Personalised jewellery and gifts are our passion. For more than 18 years now, we’ve been going the extra mile to turn beautiful items into truly personal and memorable gifts. Whether you want a name bracelet for an anniversary, a personalised necklace for someone’s birthday, or you simply want a piece of jewellery that is unique to you, we just know you’ll find something that you or a loved one will cherish at Bloom Boutique. Combining a range of personalisation techniques, such as hand stamping, etching and engraving, with contemporary styling, we have something to suit any wardrobe.
Informações de contato
Unit 2, TQ9 5XN, Totnes, Reino Unido
- enquiries@bloom-boutique.co.uk
- www.bloom-boutique.co.uk
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Respondeu a 10% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Amazing customer service
I received a necklace as a gift a few years ago, I’ve been looking at replacing this necklace but noticed the exact style was no longer on the website. I sent a message to the Instagram page and they managed to speak to the production team who said they would still be able todo the exact necklace for me. They have been super helpful and really accommodating. Couldn’t recommend enough.

Resposta da Bloom Boutique Ltd
Really really fast delivery and…
Really really fast delivery and customer service is one of the best I've ever dealt with, will definitely use again and recommend

Resposta da Bloom Boutique Ltd
They have been so helpful and…
They have been so helpful and accommodating!! Excellent service!

Resposta da Bloom Boutique Ltd
Lauren
Lauren was so helpful in finding the item I needed even though it had been discontinued, my daughter and I had searched for the bangle without success. Unfortunately I lost my daughter to cancer 2 weeks ago, it now means I have a bangle with both my children and grandchildrens birthstones. A very quick delivery too.

Resposta da Bloom Boutique Ltd
I’ve ordered from bloom boutique before…
I’ve ordered from bloom boutique before and have always had a positive experience with them and the jewellery. I had an issue this time ordering where I contacted them by email to say I had accidentally ordered the same personalised necklace by mistake and asked if they could cancel one order. Within the same day I got a very fast reply by email and the issue was sorted straight away. I also got a refund a couple days later. Thank you so much for your amazing products and your fast response. I 100% recommend this small business and am a very happy customer who will be returning :)

Resposta da Bloom Boutique Ltd
Lauren is a very very kind woman I…
Lauren is a very very kind woman I received a pair of earrings that was damaged due to no fault of her own the earrings are beautiful and perfect Lauren also replied to me and had a new pair sent out all within the hour I would highly recommend this small business to everyone 😍

Resposta da Bloom Boutique Ltd
Beautiful necklace and an amazing company
Bought a personalised necklace with my baby boys name on it. It’s absolutely beautiful. On arrivals I realised it was too small for me but Bloom Boutique had no issues in allowing me to return the item for the chain to be replaced with a longer one. Amazing customer service and a beautiful product

Resposta da Bloom Boutique Ltd
Customer service
Customer service
I received a beautiful gift from this company from my daughter. Beautiful necklace and a box to keep it in too.
After 6 months my necklace was very worn and engraving not visible.
I contacted customer services and after a few conversations they kindly replaced my item.
Quality and details are just beautiful with so many options to choose from.
I recommend this company.

Resposta da Bloom Boutique Ltd
Amazing service
This company go to extra lengths for you . I ordered a necklace & needed it quicker than the estimated date - I messaged them & they replied within a day & they made sure I received my order - Amazon service - necklace is stunning , I highly recommend this lovely company

Resposta da Bloom Boutique Ltd
The jewellery is absolutely beautiful
The jewellery is absolutely beautiful, many compliments have been received about my daughter’s personalised 21st birthday gold necklace.
100% recommend Bloom Boutique, fabulous, efficient & friendly service. I will purchase from them again in the future.

Resposta da Bloom Boutique Ltd
Bloom always
This company were helpful with everything they do
We all need to help small businesses like these
The jewellery absolutely beautiful and well made nothing too small is a worry for this company we all need to be on bored and support them

Resposta da Bloom Boutique Ltd
Perfect customer service
Absolutely fantastic customer service. Our bracelet broke within one day so we got a replacement sent immediately. The customer service dealt with the issue perfectly and resolved the problem. Would absolutely recommend.

Resposta da Bloom Boutique Ltd
Cancelled the order and got a response…
Cancelled the order and got a response immediately regarding the refund. **Quick response matters.**

Resposta da Bloom Boutique Ltd
Customer care at its finest
Ordered a gift for my daughter back in Feb for her birthday not realising the small chain wouldn't be suitable. Contacted Bloom boutique to see if they could help and they could! Arranged return labels etc and even sent a quick message to confirm it's been received as I asked if a longer chain could be added. A little personal touch like that means a lot so I know it's in safe hands and cannot wait to have it returned soy daughter can wear it. For that service alone I will look here for gifts. Big thanks to Chris and his tip top customer service.

Resposta da Bloom Boutique Ltd
Honestly one of the best customer…
Honestly one of the best customer services I have ever come across, helped me with my purchase and it arrived personalised within 24hours of ordering it, I have been ordering from Bloom Boutique from 2022 and never had an issue with their jewellery.

Resposta da Bloom Boutique Ltd
Brilliant customer service
Brilliant customer service. Quick responding to emails and problem sorted in less than 24 hours. Thank you so much!

Resposta da Bloom Boutique Ltd
Excellent customer service
Straightforward purchase via Not On The High Street. Unfortunately there was an issue with delivery which was in no way attributable to the company. Their communication was prompt and courteous. The understanding and customer service I received in order to sort the matter was excellent and would definitely recommend this company.

Resposta da Bloom Boutique Ltd
Beautiful gifts
Beautiful gifts
Chris is extremely helpful and dealt with my query instantly/ Replies to emails so efficient.
Would highly recommended

Resposta da Bloom Boutique Ltd
Fantastic serviceorderded from bloom boutique a few…
Ive orderded from bloom boutique a few times and received several pieces as gifts which i love x I unfortunately needed to return something which was done hassle free no fuss fantastic customer service .

Resposta da Bloom Boutique Ltd
Purchased two beautiful products
Purchased two beautiful products, a necklace & bracelet from this company. Had an issue with one of the items but it was resolved straight away.
Will definitely buy again from here.

Resposta da Bloom Boutique Ltd
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