Really poor service. Received my item which wasn’t as described and poor in terms of material quality. Requested a refund and I received an email asking what my enquiry was for, even though my email... Ver mais
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Veja o que dizem as avaliações
Quality! Was not expecting such high quality product AND customer service for the price point. Really great value for money and what made this gift purchase all the more special was the obvious care t... Ver mais
This year I needed another birth stone added to my grandchildren birth stone bracelet. I can’t recommend Bloom Boutique enough for all the help and advice given. Chris has replaced my bracelet, as t... Ver mais
I wanted to order a gift for a friend’s 50th birthday, it was a joint gift among a group of friends. We wanted something personalised and specific. I contacted Bloom via the online contact form, it d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Personalised jewellery and gifts are our passion. For more than 18 years now, we’ve been going the extra mile to turn beautiful items into truly personal and memorable gifts. Whether you want a name bracelet for an anniversary, a personalised necklace for someone’s birthday, or you simply want a piece of jewellery that is unique to you, we just know you’ll find something that you or a loved one will cherish at Bloom Boutique. Combining a range of personalisation techniques, such as hand stamping, etching and engraving, with contemporary styling, we have something to suit any wardrobe.
Informações de contato
Unit 2, TQ9 5XN, Totnes, Reino Unido
- enquiries@bloom-boutique.co.uk
- www.bloom-boutique.co.uk
Sem histórico recente de pedidos de avaliações
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Respondeu a 10% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful jewellery
Beautiful jewellery! I bought a personalised bracelet for my friend. Although, the bracelet snapped, I was offered a replacement in a quickly and timely manner.
Very good customer service. Will use Bloom Boutique again.

Resposta da Bloom Boutique Ltd
I love Bloom Boutique
I love Bloom Boutique! I’ve bought their gifts for so many friends and also have my own necklaces. They’re so unique and beautifully packaged, fast delivery and exceptional customer service.

Resposta da Bloom Boutique Ltd
Resolved query efficiently
My query was very quickly resolved and appreciated the efficiency used to a positive conclusion Many thanks ‘Happy customer’.

Resposta da Bloom Boutique Ltd
Unreal customer service
I have ordered from this company before and also had multiple gifts from here and they’re all amazing quality and beautiful pieces. Recently I received a bracelet for my birthday and unfortunately the bracelet had lost a stone in it so I emailed the company and they dealt with it instantly, I could not have asked for better customer service from a company and it is quite possibly the best I’ve ever received. I will continue to order from this business in the future for both myself and gifts for people. Absolutely amazing, 10/10!

Resposta da Bloom Boutique Ltd
I brought a silver plaited necklace for…
I brought a silver plaited necklace for my mother for Christmas, it has cracked on the chain and the pendant, it was 5 months old when this happened, she has followed all care procedures. I was told when I emailed customer service that they are only guaranteed for 3 months! The necklace is not fit for purpose and when shown to a jeweller they said even silver plaited wouldn’t crack like that! I’m very disappointed as my mum can no longer wear it and I wouldn’t touch them with a barge pole again and would encourage others not to buy from there! Such a scam!

Resposta da Bloom Boutique Ltd
Great jewellery and wonderful customer…
Great jewellery and wonderful customer service. Would highly recommend! Thank you.

Resposta da Bloom Boutique Ltd
Lovely jewellery, great service
I was given a necklace as a gift but the chain was too short. I contacted Bloom Boutique via their website and they sorted out an exchange, free of charge and quick postage. The new chain was perfect and the necklace is a beautiful keepsake from a close friend.

Resposta da Bloom Boutique Ltd
Fabulous experience
Great product, speed of order processing and excellent customer service.

Resposta da Bloom Boutique Ltd
I was gifted a necklace and…
I was gifted a necklace and unfortunately it had a broken chain. I contacted bloom boutique and they immediately sent a replacement and a paid for return label via Royal Mail. No quibbles and sent it to me not my friend who gifted the item as I didn’t want to tell her it was broken. Love this company for being so understanding! Thank you. X

Resposta da Bloom Boutique Ltd
Jewellery not fit for purpose
Jewellery not fit for purpose. Issues raised with customer services who offered a blanket response.
Thank you for your response Chris, but I have been in touch with customer services regarding this issue. I wouldn’t leave a negative review without going via the proper channels first.

Resposta da Bloom Boutique Ltd
Great product and customer service when needed
Firstly, excellent initial delivery and the product was lovely. Then, another order, which when ‘messed up’ by the mail service, customer service at Bloom Boutique sorted my problem with speed and sympathy.

Resposta da Bloom Boutique Ltd
Wow Wow Wow !!
Due to my mistake when ordering i was contacted to check. A massive thank you. I can not express how amazing this service is! But then when the necklace came i was blown away by how beautiful it was. Will definitely be ordering more for my friends, family and myself. Highly recommend.

Resposta da Bloom Boutique Ltd
The agents who dealt with my issue…
The agents who dealt with my issue regarding a piece of jewellery I bought, they were helpful and understood and the replacement will be sent to me when it has been personalised and the process was completed in good time as I received a response to this the next day by email. I would use them again to buy their lovely jewellery.

Resposta da Bloom Boutique Ltd
When there was an issue with an item
When there was an issue with an item, the team at Bloom Boutique were very quick to help and got a replacement sent out very quickly.

Resposta da Bloom Boutique Ltd
I contacted the company with an enquiry…
I contacted the company with an enquiry and they could not have been more helpful. The correspondence was fast and efficient and they helped with my issue perfectly. I returned my item on the Monday and I had it back again by the Thurs. Super quick and kept up to date at all times. I can't praise them enough for everything they did. Would highly recommend this company to everyone.

Resposta da Bloom Boutique Ltd
Had a small problem Resolved immediately
Had a small problem. Customer service was excellent and problem solved within the day. Thank you

Resposta da Bloom Boutique Ltd
The customer service was above and…
The customer service was above and beyond. I had an issue with an item but it was resolved within a professional and timely manner and I am now extremely happy with the item.

Resposta da Bloom Boutique Ltd
Super customer service, beautiful good quality jewellery
I’ve bought multiple items from Bloom Boutique as gifts for my adult children, they also gave me a beautiful bracelet from this company last August and it looks beautiful. The quality is so good. I struggle with cheap metal but this I can wear and wear, my three daughters wear their jewellery daily, they have young children and it’s held the test of time.
I accidently made a repeat order and they very kindly offered me a refund so I could buy something else from them however I’ve decided to keep it, being a small business I don’t want to put that pressure on them, that’s due to their kindness, consideration and the fact their jewellery is so lovely and lasts. I would choose Bloom Boutique over other very well known brands for its quality and wearability.

Resposta da Bloom Boutique Ltd
Amazing customer service and beautiful good quality Jewellery…
I’ve bought multiple items from Bloom Boutique as gifts for my adult children, they also gave me a beautiful bracelet from this company last August and it looks beautiful. The quality is so good. I struggle with cheap metal but this I can wear and wear, my three daughters wear their jewellery daily, they have young children and it’s held the test of time.
I accidently made a repeat order and they very kindly offered me a refund so I could buy something else from them however I’ve decided to keep it, being a small business I don’t want to put that pressure on them, that’s due to their kindness, consideration and the fact their jewellery is so lovely and lasts. I would choose Bloom Boutique over other very well known brands for its quality and wearability.

Resposta da Bloom Boutique Ltd
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