Really poor service. Received my item which wasn’t as described and poor in terms of material quality. Requested a refund and I received an email asking what my enquiry was for, even though my email... Ver mais
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Veja o que dizem as avaliações
Quality! Was not expecting such high quality product AND customer service for the price point. Really great value for money and what made this gift purchase all the more special was the obvious care t... Ver mais
This year I needed another birth stone added to my grandchildren birth stone bracelet. I can’t recommend Bloom Boutique enough for all the help and advice given. Chris has replaced my bracelet, as t... Ver mais
I wanted to order a gift for a friend’s 50th birthday, it was a joint gift among a group of friends. We wanted something personalised and specific. I contacted Bloom via the online contact form, it d... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Personalised jewellery and gifts are our passion. For more than 18 years now, we’ve been going the extra mile to turn beautiful items into truly personal and memorable gifts. Whether you want a name bracelet for an anniversary, a personalised necklace for someone’s birthday, or you simply want a piece of jewellery that is unique to you, we just know you’ll find something that you or a loved one will cherish at Bloom Boutique. Combining a range of personalisation techniques, such as hand stamping, etching and engraving, with contemporary styling, we have something to suit any wardrobe.
Informações de contato
Unit 2, TQ9 5XN, Totnes, Reino Unido
- enquiries@bloom-boutique.co.uk
- www.bloom-boutique.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 10% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent
Excellent. Love the gift. I had to change my order last minute and they amended it for me, so my wife got the correct birth stone when baby came (baby was two weeks early, so May and not June). Thank you.

Resposta da Bloom Boutique Ltd
Gorgeous jewellery
Gorgeous jewellery and incredibly helpful customer care. Highly recommend shopping here.

Resposta da Bloom Boutique Ltd
Customer Service - First Class
Customer Service was first class! Chris was a super star and gave me so much help in amending my order so that my wife's gift arrived on time for her birthday. Thank you so much Chris for you help! You are the reason I will use Bloom Boutique again 👍

Resposta da Bloom Boutique Ltd
Beautiful items and amazing service
Beautiful item and amazing customer service. I would not hesitate to recommend.

Resposta da Bloom Boutique Ltd
Brilliant service.
Have purchased from Bloom Boutique and all products have been great. Recently bought my mum a necklace for Mother’s day which unfortunately broke after a few weeks. Bloom boutique responded to my concern within hours and offered to send a brand new replacement straight away. Brilliant service.

Resposta da Bloom Boutique Ltd
Can’t Praise them Enough
Can’t praise them enough. Excellent customer service and delighted with the product too.

Resposta da Bloom Boutique Ltd
Great customer service
Submitted a request for support with a question I had about a product before looking to purchase and I received a friendly polite response in less than 24 hours. Immediately placed my order after my question was answered and clarified. Can’t wait to see my order when it arrives.

Resposta da Bloom Boutique Ltd
Exelelent great
Exelelent great My bracelet fell off when I made the complaint, they had excellent service and sent me another bracelet immediately.

Resposta da Bloom Boutique Ltd
Very helpful and quick at replying!
Very helpful and quick at replying!

Resposta da Bloom Boutique Ltd
Really beautiful jewels
Personalized jewels are really beautiful, engraving is thin and delicate and packaging is really nice. I had an issue with a promotional code and customer service has bien really reactive and kind. I recomend 100%

Resposta da Bloom Boutique Ltd
Fantastic customer service
My daughter purchased me a necklace for Mothers Day with hers and my 2 Grandaughter's birthstones in. I was really pleased with it and thought it was very pretty. Unfortunately it went rusty quite quickly. I wasn't given any care instructions with it and had worn it in the shower a couple of times. When I went online and looked at the company website it did recommend not doing this! I got in touch with them and without hesitation they have replaced the necklace and I am now aware how to keep it. For me the proof in a company is the aftersales service and they have gone above and beyond and within just over 48 hours I have a replacement necklace.

Resposta da Bloom Boutique Ltd
Great customer service
Great customer service. Very helpful and responsive.

Resposta da Bloom Boutique Ltd
Beautiful pieces
Beautiful pieces. Good value for money, the customer service is excellent. I love my bracelet my daughter gave me on her wedding day to thank me.

Resposta da Bloom Boutique Ltd
Great customer service & beautiful jewellery
I wanted to order a gift for a friend’s 50th birthday, it was a joint gift among a group of friends. We wanted something personalised and specific. I contacted Bloom via the online contact form, it does state replies will be within a certain time. I mention I wanted to order the following day. Elin replied sooner than I expected and continued the speedy replies. I couldn’t get something to work on the engraving so again Elin came to the rescue & sorted it for us. I began messaging on Thursday, ordered on Friday and received the beautiful finished gift on Saturday morning.
I definitely, definitely recommend Bloom Boutique.

Resposta da Bloom Boutique Ltd
discoloured necklace
ordered a necklace for my mum for her birthday in march, with 2 circle name tags and after wearing it for about a month, it has discoloured and almost looks rusty.

Resposta da Bloom Boutique Ltd
PERSONALISED HEART BRACELET
Customer service is fantastic 👍Absolutely love my bracelet I was bought as a Mother’s Day gift with 2 personalised hearts ❤️ I’d Definitely buy from Bloom Boutique 🥰

Resposta da Bloom Boutique Ltd
Thankyou for being so helpful xxx

Resposta da Bloom Boutique Ltd
Excellent
The customer service I have received from Bloom has been exceptional.
The team made an amendment, that was no fault of their own for me, with no issues. Communication was spot on, updated me at every process and the time frame was just a few days.
I’ve had several items from bloom and I’m over the moon with every item.
5**
Special mention to Chris for handling my query quickly and efficiently!
Thanks,
Calley

Resposta da Bloom Boutique Ltd
Wouldn't recommend!
Ordered a lovely bracelet for my mum's special birthday, after one wear the chain snapped - to be fair to them they sent out a brand new one free of charge straight away but again after one wear the chain just snapped again. Cheap rubbish if you ask me! I've returned the second bracelet for a refund and they haven't even refunded me the delivery charge. Don't see why I should be out of pocket for items that can't withstand one wear!
Wouldn't recommend their jewellery

Resposta da Bloom Boutique Ltd
Stunning!
Easy to use website, fast delivery and great customer service. The product is so stunning! My sister is going to love it!
Thank you x

Resposta da Bloom Boutique Ltd
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