Bloom Boutique Ltd Avaliações 

903
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Really poor service. Received my item which wasn’t as described and poor in terms of material quality. Requested a refund and I received an email asking what my enquiry was for, even though my email... Ver mais

Avaliado com 5 de um total de 5 estrelas

Quality! Was not expecting such high quality product AND customer service for the price point. Really great value for money and what made this gift purchase all the more special was the obvious care t... Ver mais

Avaliado com 5 de um total de 5 estrelas

This year I needed another birth stone added to my grandchildren birth stone bracelet. I can’t recommend Bloom Boutique enough for all the help and advice given. Chris has replaced my bracelet, as t... Ver mais

Avaliado com 5 de um total de 5 estrelas

I wanted to order a gift for a friend’s 50th birthday, it was a joint gift among a group of friends. We wanted something personalised and specific. I contacted Bloom via the online contact form, it d... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria
  2. Joalheria Especializada em Itens Personalizados

Escrito pela empresa

Personalised jewellery and gifts are our passion. For more than 18 years now, we’ve been going the extra mile to turn beautiful items into truly personal and memorable gifts. Whether you want a name bracelet for an anniversary, a personalised necklace for someone’s birthday, or you simply want a piece of jewellery that is unique to you, we just know you’ll find something that you or a loved one will cherish at Bloom Boutique. Combining a range of personalisation techniques, such as hand stamping, etching and engraving, with contemporary styling, we have something to suit any wardrobe.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

903 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 10% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(903)

62 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent. Love the gift. I had to change my order last minute and they amended it for me, so my wife got the correct birth stone when baby came (baby was two weeks early, so May and not June). Thank you.

20 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

We really appreciate your kind words in your review, thank you. Have a lovely day.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Gorgeous jewellery

Gorgeous jewellery and incredibly helpful customer care. Highly recommend shopping here.

21 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for sharing your positive experience. We're happy to have met your expectations and appreciate your support.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Customer Service - First Class

Customer Service was first class! Chris was a super star and gave me so much help in amending my order so that my wife's gift arrived on time for her birthday. Thank you so much Chris for you help! You are the reason I will use Bloom Boutique again 👍

6 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Beautiful items and amazing service

Beautiful item and amazing customer service. I would not hesitate to recommend.

20 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

We're grateful for your kind words in your review, thank you for sharing.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Brilliant service.

Have purchased from Bloom Boutique and all products have been great. Recently bought my mum a necklace for Mother’s day which unfortunately broke after a few weeks. Bloom boutique responded to my concern within hours and offered to send a brand new replacement straight away. Brilliant service.

18 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd


We're thrilled to have met your expectations. Thank you for sharing your positive review.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Can’t Praise them Enough

Can’t praise them enough. Excellent customer service and delighted with the product too.

15 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.

Best wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Great customer service

Submitted a request for support with a question I had about a product before looking to purchase and I received a friendly polite response in less than 24 hours. Immediately placed my order after my question was answered and clarified. Can’t wait to see my order when it arrives.

14 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Exelelent great

Exelelent great My bracelet fell off when I made the complaint, they had excellent service and sent me another bracelet immediately.

12 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Very helpful and quick at replying!

Very helpful and quick at replying!

8 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Really beautiful jewels

Personalized jewels are really beautiful, engraving is thin and delicate and packaging is really nice. I had an issue with a promotional code and customer service has bien really reactive and kind. I recomend 100%

8 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.

Best wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

My daughter purchased me a necklace for Mothers Day with hers and my 2 Grandaughter's birthstones in. I was really pleased with it and thought it was very pretty. Unfortunately it went rusty quite quickly. I wasn't given any care instructions with it and had worn it in the shower a couple of times. When I went online and looked at the company website it did recommend not doing this! I got in touch with them and without hesitation they have replaced the necklace and I am now aware how to keep it. For me the proof in a company is the aftersales service and they have gone above and beyond and within just over 48 hours I have a replacement necklace.

8 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Very helpful and responsive.

6 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Beautiful pieces

Beautiful pieces. Good value for money, the customer service is excellent. I love my bracelet my daughter gave me on her wedding day to thank me.

26 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.

Best wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Great customer service & beautiful jewellery

I wanted to order a gift for a friend’s 50th birthday, it was a joint gift among a group of friends. We wanted something personalised and specific. I contacted Bloom via the online contact form, it does state replies will be within a certain time. I mention I wanted to order the following day. Elin replied sooner than I expected and continued the speedy replies. I couldn’t get something to work on the engraving so again Elin came to the rescue & sorted it for us. I began messaging on Thursday, ordered on Friday and received the beautiful finished gift on Saturday morning.
I definitely, definitely recommend Bloom Boutique.

2 de maio de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.

Best wishes,
Chris @ Bloom Boutique

Avaliado com 2 de um total de 5 estrelas

discoloured necklace

ordered a necklace for my mum for her birthday in march, with 2 circle name tags and after wearing it for about a month, it has discoloured and almost looks rusty.

14 de março de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to leave a review for us. I am very sorry to learn what has happened with your item. Please consider contacting us via our website, https://www.bloom-boutique.co.uk/. We would love to resolve this for you.

Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

PERSONALISED HEART BRACELET

Customer service is fantastic 👍Absolutely love my bracelet I was bought as a Mother’s Day gift with 2 personalised hearts ❤️ I’d Definitely buy from Bloom Boutique 🥰

30 de março de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for taking the time to leave a positive review for our products and service, we really appreciate it. Thanks again for choosing us and for sharing your wonderful experience.

Best wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Thankyou for being so helpful xxx

30 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon.

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Excellent

The customer service I have received from Bloom has been exceptional.
The team made an amendment, that was no fault of their own for me, with no issues. Communication was spot on, updated me at every process and the time frame was just a few days.
I’ve had several items from bloom and I’m over the moon with every item.

5**

Special mention to Chris for handling my query quickly and efficiently!

Thanks,
Calley

29 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Thank you for your positive feedback on our customer service. We are pleased that we were able to help and hope to see you again soon. 😀

Kind wishes,
Chris @ Bloom Boutique

Avaliado com 1 de um total de 5 estrelas

Wouldn't recommend!

Ordered a lovely bracelet for my mum's special birthday, after one wear the chain snapped - to be fair to them they sent out a brand new one free of charge straight away but again after one wear the chain just snapped again. Cheap rubbish if you ask me! I've returned the second bracelet for a refund and they haven't even refunded me the delivery charge. Don't see why I should be out of pocket for items that can't withstand one wear!
Wouldn't recommend their jewellery

29 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

We're very sorry to hear that you are disappointed. I can see that the item was returned after it was used. As the delivery was on time and not faulty upon arrival, we were unable to refund the delivery cost. We appreciate your feedback on this matter, and we will forward it to the relevant team for review.

Kind regards,
Chris @ Bloom Boutique

Avaliado com 5 de um total de 5 estrelas

Stunning!

Easy to use website, fast delivery and great customer service. The product is so stunning! My sister is going to love it!
Thank you x

27 de abril de 2025
Avaliação não solicitada
logotipo da Bloom Boutique Ltd

Resposta da Bloom Boutique Ltd

Your positive review means a lot to us, thank you for your support.

Kind wishes,
Chris @ Bloom Boutique

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