Best used car warranty experience I ever had. Took the car to my usual garage, gave them the warranty details, they identified the issue why my electric window not working. Sent the report and quot... Ver mais
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Veja o que dizem as avaliações
It was a little complicated at the beginning to find a garage but once that was cleared up it’s been smooth. I received payment on time had no issues
A empresa respondeu
Terrible service. Didn't pay out when they should have. Don't respond to calls, good luck if your thinking of choosing this company...
A empresa respondeu
Purcahsed an older vehicle and within 1 month of me buying it the air con condenser failed.The dealer i bought the car from had provided a 3 month warranty for the vehicle from Bluechip. Contacted B... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are a family-run provider of vehicle repair agreements, offering the very best products and services to used car, van, and motorcycle dealerships. With over 100 years of combined team knowledge in this specialist field, a dedication to transparency, and a partnership-based approach to our services, we aim to provide our clients with an honest and fair service that benefits both them and their customers.
Informações de contato
Bluechip Warranty Limited, Diss Business Hub, Diss Business Park, Hopper Way, Diss, IP22 4GT, Norfolk, Reino Unido
- 0800 404 5814
- enquiries@bluechipwarranty.co.uk
- www.bluechipwarranty.co.uk
4,0
Muito Bom
129 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Would not bother with it again
Would not bother with it again, waste of time.
2 de julho de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Good Afternoon, Andrew,
Thank you for your review.
We are sorry to hear that you are unhappy. Unfortunately, we have been unable to locate your details on our system. We are happy to look into this further for you if you wish to provide more information.
As a company, we pride ourselves on effective customer service and will always honour valid claims that fall within the terms agreement.
Please contact us if you would like us to investigate this further for you.
Kind Regards
Bluechip Warranty Ltd
I have always been a bit sceptical of…
I have always been a bit sceptical of these types of warranties, and whether they will pay out. I need not of been concerned with Bluechip.
I purchased an extended warranty off the dealer I purchased a secondhand Mercedes from last year. At this year's MOT it passed but with a requirement to replace an anti roll bar link. From the initial contact, through to payment the level of customer service and speed that the claim was handled was exceptional. Would definitely use Bluechip again.
4 de julho de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Colin, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Very helpful and friendly.
Efficient, friendly and helpful. Quick response to all requests and payment made when promised. Would recommend BlueChip.
18 de junho de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Penelope, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Quick and easy application
Quick and easy application, authorisation and general communication. Happy with my service.
27 de junho de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Scarlett, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Highly Recommended
Bluechip staff have made our recent warranty claim a painless and stress free experience.
The communication, instructions and information given was faultless and payment was very fast.
I would highly recommend Bluechip to anyone needing the peace of mind of a warranty on their new car.
25 de junho de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Jay, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
We are a repairing garage and we work…
We are a repairing garage and we work with many warranty company's, bluechip warranty is by far the best warranty company we have worked with. Their response time is almost immediate, so we were able to complete customers repairs in a timely manner.
26 de junho de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Autocare Repairs, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
From a garage point of view.
We have to deal with ALOT of warranty companies being in the trade, I don't often leave reviews, but credit where credit is due, Bluechip are hands down the best & easiest warranty company we deal with. They are very fair with their policy & don't 'nit pick' over silly little things. If you are wanting to use a warranty company then from someone in the trade, I wouldn't recommend many, but Bluechip is one of the VERY few that I would.
19 de junho de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Southwold Auto Services, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Unfortunately I bought a car and the…
Unfortunately I bought a car and the dealer offered us warranty with blue chip, we had an injector fail and called blue chip, they said take it to any local cat garage and they’d sort it out.. unfortunately I called at least ten local garages and none of them would work with blue chip due to past issues with paying or disputes over the work. This has left us very unhappy and out of pocket . Definitely do your research with warranty companies!
14 de junho de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Good Afternoon Zak,
Thank you for your review.
We are sorry to hear that you are unhappy, unfortunately we have been unable to locate your details on our system. We are happy to look into this further for you should you wish to provide more information.
We have a very good relationship with repair garages across the country and most comment on our efficiency with processing payments. Our accounts department process payments on a weekly basis providing we have received the required invoice and account details for any valid claims.
As a company we pride ourselves on effective customer service and we will always honour a valid claim which falls within the terms of the agreement.
Please contact us should you wish for us to look into this further for you.
Kind Regards
Bluechip Warranty Ltd
Great Company to be associated with
Bluechip Warranties have been our warranty provider since we started Suffolk Car Centre Ltd in 2017. They have been an excellent company to be associated with and would recommend them to any Used Car business looking for a reliable and trustworthy warranty.
11 de junho de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Good Afternoon,
Thank you for your kind review.
We are pleased to have built an excellent relationship with yourselves and look forward to continuing this in to the future.
Kind Regards
Bluechip Warranty Ltd
Fantastic company
Fantastic company. When I brought the car it came with a warranty supplied by Bluechip and I genuinely thought it would not be worth the paper it was written on. How wrong was I!! I emailed them when I found a leaking front shock absorber and it was so simple. Quote obtained and sent in, work authorised the same day, invoice sent in once work complete and they paid me 3 days later. Amazing service. Thank you
3 de junho de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Antony, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Resposta da Bluechip Warranty Ltd
Thank you, Mihai, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Resposta da Bluechip Warranty Ltd
Bluechip Warranty responds to the amended review left on May 31, 2025.
Good Afternoon, Warran.
Thank you for reviewing and amending your review.
I notice that you have removed all the information you provided in your initial review submission and replaced it with the details above.
This confirms that the claim decision was correct and that the authorised amount aligns with the terms of the agreement.
Within your welcome email, it clearly states that we recommend reading the terms of this agreement thoroughly to familiarise yourself with its features, benefits, definitions, exclusions, and customer requirements.
Kind Regards
Bluechip Warranty Ltd
Bluechip Warranty responds to the first review left on May 28, 2025.
Good Afternoon, Warran.
Thank you for the review you have left.
We sincerely apologise for your dissatisfaction with our service. After reviewing your claim, I can confirm that, based on the information provided by your chosen repairer, the decision regarding your claim is accurate.
We have accepted and authorised the full liability that falls under the terms of the agreement.
This agreement addresses the initial failed component; however, it does not encompass any form of consequential damage, fluid contamination, or good workshop practice.
I can also confirm that the authorised parts are neither reconditioned nor exchanged, and are indeed high-quality Bosch parts.
We recommend that you read the terms of this agreement thoroughly to familiarise yourself with its features, benefits, definitions, exclusions, and customer requirements.
Kind Regards
Bluechip Warranty Ltd
Great cover at a reasonable price.
I bought a high mileage second hand car from a local dealer and bought the Bluechip warranty for £299. While a couple of things aren’t included due to the high mileage, these are made clear in the documentation. The car had a faulty alternator soon after purchase, and almost a year later, the starter motor failed. Both were covered by the warranty. I’m very pleased with the cover and quick response from the team on both occasions. Well worth it.
23 de maio de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Nick, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Great service and simple process
Great service and simple no quibble claim when I needed to claim on the warranty, done exactly what they said they would, all sorted really easily and really quickly, highly recommend
21 de maio de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Nick, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Helpful & Friendly
Guided me through the claims process and paid my claim very quickly.
28 de março de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Mike, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Great customer service and prompt…
Great customer service and prompt processing of claims.
31 de março de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Michael, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Superb service!
I bought a car with a Blue Chip warranty, and if I'm honest I wasn't holding out too much hope when I started to have issues with it after 2 months.
It is a Range Rover, and I know stuff doesn't come cheap, so was mentally preparing to get my new mortgage.
Blue Chip were far beyond my low expectations though! They were superb, and dealt with my repair (an electrical fault) quickly, courteously and in full, with no hassle or haggling.
I could use a good local garage that I knew and trusted, and so didn't have to worry about travelling miles to drop it off or collect it.
All my communication to and from Blue Chip was friendly, understanding and polite, and I can't rate them highly enough..
The warranty really was worth the paper it was written on, and a lot more.
Thanks for a great service and for getting my beloved Rangey back on my driveway and working as it should.
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Gary, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Highly recommend!
I had a fantastic experience with this warranty company. Their customer support was excellent. I spoke with Tegen, who communicated effectively with me and her team. The support was understanding, accommodating, and truly professional. Communication was clear and efficient throughout the process, making everything smooth and stress-free.
21 de março de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
What a fantastic warranty
What a fantastic warranty. Easy company to deal with. Great coverage. Very transparent and efficient. Good value. Paid out when they said. Highly recommended.
14 de março de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Thank you, Mark, for taking the time to leave a 5-star review.
We are very pleased you are happy with the service we have provided.
Many Thanks
Bluechip Warranty Ltd
Recently had a fault with the air bag…
Recently had a fault with the air bag light flashing, went through the process of having it diagnosed, which I paid for, turns out it was the clock spring at fault.
Considering this is a major safety issue, the job was priced up and sent to bluechip, had a quick response, item not covered, what a surprise!
It seems that most items aren't covered, but when you take out the cover you are under the impression that you are covered for most things.
Big mistake, even if they are covered you will still not get the full amount.
Will not be using this company again, better off saving your money and paying for the repairs yourself.
16 de janeiro de 2025
Avaliação não solicitada
Resposta da Bluechip Warranty Ltd
Good morning, Mr Hendry.
Thank you for the review you have left.
We sincerely apologise for your dissatisfaction with our service. After reviewing your claim, I can confirm that, based on the information provided by your chosen repairer, the decision regarding your claim is correct.
I can confirm that you have opened two claims with us since you took ownership of the vehicle.
The first claim was for an air conditioning condenser. This claim was successful, and we covered the full liability that falls within the terms of the agreement. Additionally, the claim was authorised within an hour and a half of receiving the estimate.
The second claim was for an airbag fault, with your chosen repairer reporting that the clock spring needed replacement. Unfortunately, this component is not covered under your agreement.
Please note: The safety of the vehicle is the owner's responsibility.
As a company, we do not guarantee coverage for all types of failures or vehicle components. This agreement covers a sudden and unforeseen mechanical or electrical failure to a covered component as detailed in the Vehicle Repair Agreement Booklet and as specified in the level of cover indicated on the owner’s certificate.
This is a used car warranty, not a main dealer warranty.
We recommend that you read the terms of this agreement thoroughly to familiarise yourself with its features, benefits, definitions, exclusions, and customer requirements.
Kind Regards
Bluechip Warranty Ltd
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