Bodycareonline Avaliações 

79
•
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Honestly, I was quite sceptical at first because after placing my order I came across a lot of negative reviews and briefly thought I might have ordered from an unreliable site. However, I was ge... Ver mais

Avaliado com 2 de um total de 5 estrelas

It’s really sad to see the London Wood Green (N22) store permanently closed. It was a great store with a good range of products. However, instead of closing down, it might have helped to review staff... Ver mais

Avaliado com 1 de um total de 5 estrelas

In store my elderly mother asked 2 assistants stacking shelves where an item was to be told they don’t sell it. My mother did keep asking and did insist she’d bought it there before and then wan... Ver mais

Avaliado com 1 de um total de 5 estrelas

During the COVID lockdown, Bodycare stores remained closed throughout the period. While other retailers in the sector kept their doors open to customers. After all, this sector of the retail industry... Ver mais

2,4

Ruim

O TrustScore é 2.5 de um total de 5

79 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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2,4

Todas as avaliações

(79)

1 avaliação nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I wanted to bulk buy nail varnish for…

I wanted to bulk buy nail varnish for my ladies choir. Could only order a maximum of 12 bottles at a time and as they only had 17 bottles available when I wanted 40 bottles I had to pay two lots of postage for 12 and 5 bottles ordered simultaneously. How ridiculous!!

2 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No phone number to call them when things go wrong

Ordered some hair mousse as I thought it would be easier to bulk buy with free delivery as apposed to going into town and paying for parking etc. To be fair, it’s Evri that have not delivered my parcel. Everything was proceeding ok, when I received an email to say delivery would be quite late at night. We have a regular delivery guy for Evri and he tends to deliver early afternoon. Parcel didn’t come and I received an email to say it wasn’t coming. This was Friday, on Sunday the tracking said the parcel was on its way back to the sender!! Why, is the question? I contacted Bodycare explaining the situation, they did reply and said after investigation that Evri would deliver my order within 24-48hrs. That was it, no further help or keep an eye on things for me. I tried to email them to ask how could it be delivered to me, if it’s on the way back to THEIR warehouse, but my email to them wouldn’t send. They do not publish any phone number to call them. So far I’ve spent just over £30 and have nothing, nothing but hassle that is. Should have just gone to the high street shop in the first place. Won’t use any company that doesn’t offer a phone number to speak to an actual person. You live and learn as they say. Bodycare did say if the parcel was lost they’d ‘raise a claim for me’ er no, you’ll refund me and you raise a claim for Bodycare!!!

3 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great site

Was sceptical with little reviews but site is legit, speedy delivery and very well packaged. Thanks!

6 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great price and fast delivery.

Really pleased. Ordered some deodrant (enough to get free delivery). Much cheaper than available anywhere else and delivered 2 days after ordering. Was a little apprehensive after reading some negative reviews but all fine with my order. Will happily use this company again.

26 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I Have to speak as i find a positive Experience

I was very dubious after reading reviews. I ordered face creams as a present just before Christmas 2022, all were delivered well packaged, I was in when courier arrived, it took a 3-5 days but with mail strikes not an issue.
and yet again when i learnt Evri were the courier service, I was concerned. But delivery was fine so I have to feedback as I found I would normally be critical but I had no Issues at all.

13 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Don't order online from them

Don't order online from them. The courier driver ( Evri driver) stole my parcel and marked it as delivered. I sent proof of pictures and screenshots from the video doorbell. I even forwarded an email from Evri the delivery company itself, where they accepted and agreed that the driver had not delivered the parcel. Bodycare was acting difficult and asked for video footage. How ridiculous!!! Eventually, they gave me a refund, after going back and forth with them.

28 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid!

Placed an order in December and it only just arrived and it has arrived damaged.

Tried to get in touch with customer services multiple times but no response. I will be going through my bank to get my money back.

Avoid ordering online

21 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unreliable!

I ordered from Bodycare Online and they delivered three wrong items out of the five ordered.
I only ordered online because the three items I wanted weren’t available in-store. The other two items are readily available in-store.
To be fair, they admitted their mistake fairly quickly and refunded the cost of the three incorrect items but refused to refund delivery costs.
I complained and stressed that I only made an online order to obtain the three items that weren’t available in-store.

They told me that i could return ALL the items but this would be at my own expense and they still would not refund deliver costs.
Very disappointing and I certainly won’t be shopping with them again…

26 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

I was unsure at first, but looked at the reviews on here and went for it, the items arrived packaged really well, i'm very happy thank you :)

15 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service and excellent value.

Great service. The specific shampoo that I like was available at a really competitive price so I bought in bulk !! (5). Arrived very quickly. Extremely well packaged. Postage costs very fair and reasonable. Very pleased .

4 de fevereiro de 2022
Avaliação não solicitada

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