BoxedTech.com Avaliações 

1.136
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Becoming a regular story , ordered a phone via Tesco Marketplace, BoxedTech never dispatched it. They did not reply to email or telephone calls, on many occasions. After 5 weeks, Tesco refunded me.... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a phone from Boxedtech…. When it arrived I opened the box and only a charger and battery in the box, NO PHONE! This is obviously extremely disappointing. I assumed after buying it from tesco... Ver mais

Avaliado com 1 de um total de 5 estrelas

Similar to Kate below, I brought a new phone through Tesco Marketplace. Despite paying express delivery it didn’t arrive. Been messaging them daily. Apparently the house name was missing off the addre... Ver mais

Avaliado com 4 de um total de 5 estrelas

Excellent pricing, item as described and unmarked. Battery seems ok too. Shipping was faster than expected tbh. Only -vs, if was picky, were a poor response to a query i had about the order, and... Ver mais

Detalhes da empresa

  1. Loja de Celulares

Escrito pela empresa

At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 15% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(1.136)

22 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Quickly answered a couple questions I raised before the purchase and also responded quickly to a query after I received the phone. After placing the order, delivery was very quick. I was impressed with this company.

18 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Great service

Ordered Friday, was supposed to arrive Monday but came Saturday instead! Item just as described - seems new (I was worried it'd be refurbished). Very happy 😊

18 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

I received my Samsung A90 phone the day…

I received my Samsung A90 phone the day they said within 48 hours of ordering. It came with everything in the right box, all supporting documents (warranty) and parts etc. Working great! i did get a weird prerecorded call we all get from time to time but was in Chinese! first times that's ever happened to me and could just be a coincidence! Other than that great phone and great service.

18 de novembro de 2020
Avaliado com 2 de um total de 5 estrelas

Poor customer service & delivery using…

Poor customer service & delivery using DPD Local. The combination of both companies & communication from both was very poor. The expected delivery time was given when I was at work (12 hour shifts in ICU) with no ability to communicate with them on the day of delivery. Instead of attempting re-delivery I was informed by customer services that delivery had been attempted three times already, which was impossible from the date of order, the customer service team at boxedtech was very rude & did not help. Other than suggesting as I’d missed three deliveries (which was clearly not true) & I had to pay for further delivery attempts. & although I did receive a full refund it was delayed due to neither company accepting they were in possession of the item. Extremely frustrating to say the least. Customer service was absolutely terrible and even implied I was lying about missing the number of deliveries I had missed. This was the main reason I requested a refund. I think an apology would be better than a crap excuse & leaving the blame entirely with the delivery company.

15 de novembro de 2020
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Resposta da BoxedTech.com

Hi Andy, we explained that DPD told us they attempted delivery during normal hours, and it failed and the parcel was sent back to us. We did raise with DPD that you mentioned only one delivery attempt was made, but unfortunately there is nothing we can do once DPD start the return process. We offered to resend the delivery for free or refund. The day we received the returned delivery from DPD we refunded your account and notified you by email. We do sincerely apologise for the experience.

Avaliado com 4 de um total de 5 estrelas

Extremely pleased...

I have been extremely pleased with the mobile phone that I bought from Boxed Tech. The price was competitive, the product is of a high quality, and the customer service I found to be very helpful and thoughtful.

My only reason for not giving the fifth star was down to the delivery. The promise was for free next day delivery, but I ended up waiting four days for it. That said, it wasn't the fault of Boxed Tech, rather it was the courier service that they use, and Boxed Tech's customer service were most helpful in chasing it on my behalf.

12 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

BOXEDTECH FANTASTIC

My New Samsung A21S was delivered before the delivery date and I am absolutely delighted that has exceeded expectations.. Very Speedy delivery and with ease of shopping online with Free Delivery. Very Excellent service especially for a 1st time customer myself. With a great range of Smartphones, Tablets and Phone Accessories. Highly Recommended and Excellent Value for Money.

12 de novembro de 2020

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