Becoming a regular story , ordered a phone via Tesco Marketplace, BoxedTech never dispatched it. They did not reply to email or telephone calls, on many occasions. After 5 weeks, Tesco refunded me.... Ver mais
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Veja o que dizem as avaliações
Ordered a phone from Boxedtech…. When it arrived I opened the box and only a charger and battery in the box, NO PHONE! This is obviously extremely disappointing. I assumed after buying it from tesco... Ver mais
Similar to Kate below, I brought a new phone through Tesco Marketplace. Despite paying express delivery it didn’t arrive. Been messaging them daily. Apparently the house name was missing off the addre... Ver mais
Excellent pricing, item as described and unmarked. Battery seems ok too. Shipping was faster than expected tbh. Only -vs, if was picky, were a poor response to a query i had about the order, and... Ver mais
Detalhes da empresa
Escrito pela empresa
At BoxedTech our team are comfortable being behind the scenes and letting our website do the talking. But sometimes people want to know more. We are mad about Tech – our daily mission is to search the world for awesome products at unbelievable prices using our trusted network of suppliers. Our service team’s job is pretty simple – they make sure the only thing you need to think about is enjoying your new purchase.
Informações de contato
Britannia House, Pier Road, TW14 0TW, Feltham, Reino Unido
- 0800 195 2641
- help@boxedtech.co.uk
- www.boxedtech.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 15% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quick prompt service
Quick prompt service, quick delivery and lovely product ! Thanks again !
Exactly what it said on the tin
Excellent service
Excellent service. Quickly answered a couple questions I raised before the purchase and also responded quickly to a query after I received the phone. After placing the order, delivery was very quick. I was impressed with this company.
Great service
Ordered Friday, was supposed to arrive Monday but came Saturday instead! Item just as described - seems new (I was worried it'd be refurbished). Very happy 😊
I received my Samsung A90 phone the day…
I received my Samsung A90 phone the day they said within 48 hours of ordering. It came with everything in the right box, all supporting documents (warranty) and parts etc. Working great! i did get a weird prerecorded call we all get from time to time but was in Chinese! first times that's ever happened to me and could just be a coincidence! Other than that great phone and great service.
Very good service
Very good service. Phone arrived quickly, and exactly as advertised.
This part was delivered exactly as…
This part was delivered exactly as stated all was correct as sold thanks
Great service and pricing from…
Great service and pricing from BoxedTech was skeptical at first but will definitely use them again for future products
I really can't fault the service
I really can't fault the service. Delivered the next day. Brand new device as expected. Would use them again. Thanks!
excellent quick transaction quality…
excellent quick transaction quality product at a great price
Good customer service
Sadly unable to sort out the issue with the phone but good customer service, very prompt and efficient.
Poor customer service & delivery using…
Poor customer service & delivery using DPD Local. The combination of both companies & communication from both was very poor. The expected delivery time was given when I was at work (12 hour shifts in ICU) with no ability to communicate with them on the day of delivery. Instead of attempting re-delivery I was informed by customer services that delivery had been attempted three times already, which was impossible from the date of order, the customer service team at boxedtech was very rude & did not help. Other than suggesting as I’d missed three deliveries (which was clearly not true) & I had to pay for further delivery attempts. & although I did receive a full refund it was delayed due to neither company accepting they were in possession of the item. Extremely frustrating to say the least. Customer service was absolutely terrible and even implied I was lying about missing the number of deliveries I had missed. This was the main reason I requested a refund. I think an apology would be better than a crap excuse & leaving the blame entirely with the delivery company.

Resposta da BoxedTech.com
Good service delivered on time
Extremely pleased...
I have been extremely pleased with the mobile phone that I bought from Boxed Tech. The price was competitive, the product is of a high quality, and the customer service I found to be very helpful and thoughtful.
My only reason for not giving the fifth star was down to the delivery. The promise was for free next day delivery, but I ended up waiting four days for it. That said, it wasn't the fault of Boxed Tech, rather it was the courier service that they use, and Boxed Tech's customer service were most helpful in chasing it on my behalf.
BOXEDTECH FANTASTIC
My New Samsung A21S was delivered before the delivery date and I am absolutely delighted that has exceeded expectations.. Very Speedy delivery and with ease of shopping online with Free Delivery. Very Excellent service especially for a 1st time customer myself. With a great range of Smartphones, Tablets and Phone Accessories. Highly Recommended and Excellent Value for Money.
Great to do business with
Great to do business with. Items as described and delivered early. Great price as well.
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