Brayleys Cars - Brayley KIA Dunstable Avaliações 

517
O TrustScore é 5 de um total de 5

4,8

Houghton Road, LU5 5BF Dunstable, Bedfordshire, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Outstanding service from Syed Khan when purchasing my new car. He was very informative, professional & went the extra mile. He ensured that I was informed about extras & he went through everything i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

There seems to be some confusion as to my last post. I took my car to the garage for a diagnostic check. They found the problem straight away and immediately gave me a price to prepare it, The wh... Ver mais

Avaliado com 4 de um total de 5 estrelas

The staff are very pleasant and helpful but on this occasion, have so far failed to rectify a communication problem with a recently purchased, albeit 2nd owner, EV. Hopefully they will be more succe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having originally turned up, without an appointment, we were warmly welcomed by Syed. Explaining my excellent dealings with Kia, and the type of vehicle I required he immediately lined a variety of us... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Automóveis
  3. Loja de peças automotivas usadas
  4. Revendedora de carros usados

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contato

  • Houghton Road, LU5 5BF, Dunstable, Bedfordshire, Reino Unido

  • 01582477500

4,8

Excelente

O TrustScore é 5 de um total de 5

517 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 30% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(517)

2.943 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent, professional service

Excellent service where the sales person explained options very clearly and we had a very good deal on a new Picanto.
A minor issue was that I was seen 15 mins late for one of the appointments, everything else was promptly dealt with.

7 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

There seems to be some confusion as to…

There seems to be some confusion as to my last post.
I took my car to the garage for a diagnostic check.
They found the problem straight away and immediately gave me a price to prepare it,
The whole process from booking an appointment, a month before anyone else could do it, checking in, and collecting my car that afternoon was done in a very professional way. And thanks too to Jordan for his after service phone call to make sure everything was ok. I would rate this garage 10/10. Thank you

28 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A pleasant experience

Reception were pleasant and infomative
Deciding to wait for my vehicle while being serviced
I found waiting area comfortable and with refreshments
All in all a pleasant experience

4 de agosto de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi John, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

A huge thanks to Herman who simplified…

A huge thanks to Herman who simplified the process of buying my car. He was knowledgeable, honest and didn’t push any hard sales for extras. Great customer service. I highly recommend Brayleys if you’re thinking of a Kia as your next car.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Jane, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service, and good all round experience.

3 de agosto de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Roderick, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Outstanding service from Syed when…

Outstanding service from Syed Khan when purchasing my new car. He was very informative, professional & went the extra mile. He ensured that I was informed about extras & he went through everything in & outside the car intensively. I don't recall getting that type of service with any other car I've bought. I highly recommend him - thank you!

Jake was brilliant too & ensured that the sale was effortless. I can't fault this dealership. They are outstanding!

29 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Diane, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Superb Service

Having originally turned up, without an appointment, we were warmly welcomed by Syed. Explaining my excellent dealings with Kia, and the type of vehicle I required he immediately lined a variety of used cars that met my requirements. One car stood out, above the others, with details of all vehicles, we discussed the merits at home , and returned the next day and signed the deal on a beautiful KIA Sportage. I would certainly recommend this dealer to anyone.

21 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Godfrey, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service Peter was…

Excellent customer service Peter was great was looking to buy a new car he talked us through all the options and we settled on the picanto he said it would be here in a month gave us very good price trading in my old car kept us informed through the month as to progress of the car’s arrival and car was delivered within the month went to pick it up and again Peter was great showed us all the controls and explained how everything worked I have not had such good service when buying a car and would use them again and recommend Brayleys houghton Regis to anyone the car is great to comes with a seven year warranty which I don’t think other companies offer all in all a very happy customer thank you Brayleys

1 de agosto de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Jeanette, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Very professional

Herman was so very helpful. He made the whole experience of buying a car feel easy.
Would highly recommend Brayley's.
Very professional.

31 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Paul, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Thanks to Peter D for his time and knowledge in helping us find the right car for us. Would recommend this dealership, great customer service.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Helena, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Avaliado com 5 de um total de 5 estrelas

Great customer service as always

Great customer service as always. Updated of any work that needed to be completed and let me know when car was ready for collection.

27 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Lindsay, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

A great experience for a car service

From the start to the finish, the recall process went extremely smoothly.
The booking of the service was efficient, friendly and professionally done.
The text reminders were not excessive but just the right level.
The welcome at the garage was very pleasant. The timescale given for the service was accurate.
An air conditioner environment with complementary soft and hot drinks made the waiting a pleasant experience.

29 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Geoff, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Good polite and efficient service

29 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Ken, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Right from the start booking an…

Right from the start booking an appointment through to collecting my car met with friendly helpful staff. Thank you to you all

28 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Caroline, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Oliver was great from the start

Oliver was great from the start. Ordering the car was so easy and he made us feel very welcome and kept us up to date every month on the progress of the car.

28 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Laura, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful staff

Very friendly and helpful staff. Lots of smiling faces and knowledgeable helpful people.

28 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Cullendon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 5 de um total de 5 estrelas

Not rushed not pushed

Over the years we have purchassed 10 cars, before it was Brayleys it was Grovebury cars.
We have known a number of the team at the Dunstable site for 18 years.
George and Peter looked after us on our latest purchase.
The handover was not rushed, the car and it's controls were explained in detail.
We would highly reccomend Dunstable as the place to buy your next Kia car.

24 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Helpful friendly service

Helpful friendly service, really listened to what I was looking for and I was never rushed to make a decision.

23 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Anne, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Avaliado com 4 de um total de 5 estrelas

Great staff, unfortunately unsuccessful this time.

The staff are very pleasant and helpful but on this occasion, have so far failed to rectify a communication problem with a recently purchased, albeit 2nd owner, EV.
Hopefully they will be more successful on the next visit.
Have been to them a number of times with a previously owned Kia Hybrid and always received good service. They are part of the reason to purchase another Kia car.

22 de julho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi John, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Avaliado com 5 de um total de 5 estrelas

We recently purchased a Kia from…

We recently purchased a Kia from Brayleys in Dunstable and we found the whole experience great. Specially like to thank Peter Deans who was so helpful from the very beginning. Made the whole process top notch without ever being ‘pushy’ like some car salespeople are. Thoroughly recommend.

29 de junho de 2026
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable

Hi Edward, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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