Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept... Ver mais
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Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept... Ver mais
A empresa respondeu
I made a visit to Brayleys to have my Motability car serviced. I had a waiting appointment and when I arrived I was offered a choice of hot and cold drinks and was seated in a very comfortable chair.... Ver mais
A empresa respondeu
Just had my Kia Ceed's annual service, plus some other minor work, done at Brayleys Dunstable. Very easy to request a suitable appointment. Confirmation of appointment very quick. Online check-in also... Ver mais
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Car service was fine. It’s 18 month old so wasn’t expecting problems. However I have a real issue with my inner screw petrol cap jamming even though I leave it quite loose. When car gets hot it jams a... Ver mais
A empresa respondeu
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Houghton Road, LU5 5BF, Dunstable, Bedfordshire, Reino Unido
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Respondeu a 31% das avaliações negativas
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Breath of fresh air at the Dunstable/ Houghton Regis Kia. Handled warranty and good will repairs expertly. Clear communication at all times. Special thanks to Jordan Langley on the service desk.

Resposta da Brayleys Cars - Brayley KIA Dunstable
Had a service at Dunstable KIA today and the service was great, friendly staff and very helpfull garage.
My car needed a fluid leak fixed following the service and rather than coming back they fixed it for me there and then. Cant fault the staff here ive always had a good experience and they always go above and beyond for me. Thank you all.

Resposta da Brayleys Cars - Brayley KIA Dunstable
Peter was extremely helpful going above and beyond to supply us with a Motability Car for collection in a few days. We needed a car quickly due to illness and he talked us through the process making us feel at ease. Would thoroughly recommend Brayleys (Dunstable) for customer service, reliability and excellent vehicles.

Resposta da Brayleys Cars - Brayley KIA Dunstable
Was seen by Georgina who booked me in for my KIA 20k service.
Very experienced and professional lady.She even directed me to the coffee machine and biscuits 👍
Great customer service all round and job done.
Many hanks
FRANK

Resposta da Brayleys Cars - Brayley KIA Dunstable
Excellent service again. My work schedule changed, which meant I arrived early to collect a courtesy car (which was not ready). Jordan located a replacement for me, and I was soon back on the road. My own car's service and MOT were completed ahead of schedule, and I collected my car nice and early the following day. As I said last year, with service like this, I will be back.

Resposta da Brayleys Cars - Brayley KIA Dunstable
Two Service Advisors, Jodie Harbour-Brown and Tom Palmer were excellent. Tom was able to explain a query that I had on my service last year with a different KIA garage. Tom was knowledgeable, patient, reassuring, overall impressive. The video engineer was also precise and unhurried. Overall a much better experience than I had last year at the other garage.

Resposta da Brayleys Cars - Brayley KIA Dunstable
Good service from workshop and was done in a couple of hours i.e. before lunch. I was informed by customer services that the car was on its way for its wash and they would be in touch again once it was ready to collect. I never received this phone call and I had to ring several times during late afternoon to find out whether it was ready. Shame this is why only 4 stars given. However, would like to say customer services are always very polite and pleasant to deal with and the car came back so clean.

Resposta da Brayleys Cars - Brayley KIA Dunstable
I had all is needed to know with the help of staff.

Resposta da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable
Very quick &efficient. Sent video o n health check on car.option to have car washed.
Collected car same morning service book e.t.c. all stamped up.
Very polite & helpful staff.

Resposta da Brayleys Cars - Brayley KIA Dunstable
Good availability of service appointments and Quick service. Staff was helpful and provided excellent guidance and reassurance on the phone before booking the service

Resposta da Brayleys Cars - Brayley KIA Dunstable
Excellent service, had a little wait to begin with but apparently that was the new system, but vehicle was serviced and washed in under 2 hours from drop off too pick up.

Resposta da Brayleys Cars - Brayley KIA Dunstable
This was a good experience. The service staff were polite and positive a pleasure to deal with.

Resposta da Brayleys Cars - Brayley KIA Dunstable
The customer service was amazing. Fiona and her team kept me updated throughout.

Resposta da Brayleys Cars - Brayley KIA Dunstable
Amazing experience very easy going and straight forward no messing about! 5* from me

Resposta da Brayleys Cars - Brayley KIA Dunstable
Great showroom plenty stock Peter was super helpful not rushed gave you all the time you needed very knowledgeable Have dealt with this site for many years (excellent service)

Resposta da Brayleys Cars - Brayley KIA Dunstable
We bought a brand new Kia Sportage for our daughter from this garage. Peter Deans was outstanding in every way, from ordering the car to purchasing it. Nothing was too much trouble for him. The hand over was not rushed, he explained all the car’s features in a clear way. Such a different experience from one of the other Kia dealerships locally. We felt safe and comfortable in dealing with him. A fantastic experience.

Resposta da Brayleys Cars - Brayley KIA Dunstable

Resposta da Brayleys Cars - Brayley KIA Dunstable
Easy to book appointment, staff very efficient, communications good, satisfied with the work done. Overall very good service.

Resposta da Brayleys Cars - Brayley KIA Dunstable
We dealt with Herman to get our motorbility car and he made it such a smooth easy process. We cannot thank him enough! Such amazing staff at Kia🤍

Resposta da Brayleys Cars - Brayley KIA Dunstable
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