Brayleys Cars - Brayley Mazda Milton Keynes Avaliações 

119
O TrustScore é 4.5 de um total de 5

4,4

Barnsdale Drive, MK4 4DD Westcroft, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

manager Ben easy to talk too no pressure knowledgeableready with good advice.he steared us to wards a good bargain then helped get us the best deal.

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Got on very well with Chris on the sales team, very polite, helpful & easy to get on with & not pushy. living over 60miles away made the transaction a little more awkward but all worked out ok. The c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ben Trainor is my sales person. I have bought Mazdas for quite a few years now, because the service I receive from Ben, I always go back to him all the time. He is so knowledgeable, explains ever... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I met with Paul and went through the paperwork before looking over the car. Paul’s colleague Kevin showed me the main controls and features which was very helpful. Both guys were excellent and clearl... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Automóveis
  3. Loja de peças automotivas usadas
  4. Revendedora de carros usados

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contato

  • Barnsdale Drive, MK4 4DD, Westcroft, England, Reino Unido

  • 01908 866200

4,4

Excelente

O TrustScore é 4.5 de um total de 5

119 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 31% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,4

Todas as avaliações

(119)

3.119 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Five star experience from start to…

Five star experience from start to finish - thank you Ben!

23 de março de 2023
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hi Sam, thank you for your review, we're glad to hear you had such a positive experience with Ben and the team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Avaliado com 5 de um total de 5 estrelas

Wonderful, helpful salesman and dealership.

Initially, Ben showed us the cars Mazda produced and when we homed in on the Mazda 2 he patiently talked us through the options and gave us time to decide. He kept us informed on the progress of our car from ordering to delivery. He spent time explaining what the car could do - and said he would help in the future. There are so many new-to-me systems. Excellent service - efficient and patient. And I love the car.

9 de março de 2023
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you very much for sharing your experience by taking time to leave such a great review. We're delighted that you chose to purchase from us and, just as Ben said, don't hesitate to let us know if we can be of any further assistance.

Avaliado com 5 de um total de 5 estrelas

My new Mazda 2 is a great little car

My new Mazda 2 is a great little car. Spacious and smooth driving. I bought it give me more room for my grandchildren 😁
Ben spent time showing me all of the cars settings and how it worked, thanks 🙏🏻
I love it .

6 de março de 2023
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

We love the Mazda2 too, so it's great that you share our enthusiasm! Thank you for buying from us and don't hesitate to let us know if there's anything else we can assist with.

Avaliado com 5 de um total de 5 estrelas

New Car

We have been using Brayleys Mazda in Milton Keynes, for many years. We recently bought our third new car, a CX-30, and had excellent customer service, again, from Sales Executive, Ben Trainor. He was friendly, definitely no hard selling and knowledgeable about Mazda. I am sure we will be back, but not just yet!

4 de janeiro de 2023
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you very much for reviewing us - we will convey your kind comments to Ben. Your loyal custom is appreciated and we are sure that you will be delighted with your new CX-30.

Avaliado com 1 de um total de 5 estrelas

Shocking after care service, awful experience, wouldn't recommend

I do not usually write reviews, but on this occasion, it was necessary to air my dismay. In April 2022, I bought a Mazda CX5 from this branch, with a 1-year warranty. During the Xmas holiday, an error message highlighted on the dashboard. I contacted the branch who took some details and advised me to come in to the workshop on a set date the following week.
I arrived in the morning, after much rearranging schedules with work and inconveniencing my wife to follow with a young baby to take me home. On arrival, I was told just as I walked in the door ‘oh we figured it out, your car needs a service’ and I was given 2 options to pay several hundred pounds to remove the faulty error message!!! This was EXTREMELY poor service, I had to rush across the city, inconvenience several people to be misled into a costly early car service! The company should have contacted me beforehand when they had ‘figured it out’!! This is very disappointing aftercare, and very greedy on the part of the company. Useless warranty and service!

12 de janeiro de 2023
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at 01908 866200 so we can make your experience a positive one.

Avaliado com 5 de um total de 5 estrelas

New car purchase

The staff especially Ben in sales are first class . Third car purchase from Brayleys all handled very professionally.

23 de setembro de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your kind feedback - we really appreciate your custom and look forward to continuing to look after your motoring requirements.

Avaliado com 4 de um total de 5 estrelas

Handover of car and pickup of new car

The handover of the car and the pickup of the new car all went smoothly, the only issue I had and is why I didn't give 5 stars is that when I realised I had left some equipment in the car, it proved problematic in trying to get it back until I was able to talk to the normal salesman.

18 de agosto de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you very much for your review. We appreciate your custom and will look into our handling of the issue that you have raised.

Avaliado com 5 de um total de 5 estrelas

Smooth purchase

After my car died I had been to several garages to try to find a car that worked for me. I'm 5'1" with a hip that does not like low cars. I found the Cx-30 perfect. Ben Trainer was the salesman. He was very helpful, good communication and efficient in the paperwork. The process was quick and easy. Despite being a Honda driver for the last 25 years, this time I could not find one that fit the bill. I love my new Mazda and would definitely recommend Brayleys.

25 de julho de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you very much for your great review - thanks to Honda, Hemel's loss is MK's gain! We are really glad to have won your custom and look forward to assisting you in the many years and miles of happy Mazda motoring ahead! We will convey your kind comments to Ben.

Avaliado com 5 de um total de 5 estrelas

Excellent service and great car

Really pleased with our new (second hand) CX5, excellent car in great condition.We received excellent service from Steve and he made the whole process very smooth. Would highly recommend Brayleys.

23 de junho de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your great feedback. We're delighted to hear that you're enjoying your CX-5 and look forward to seeing you in future.

Avaliado com 5 de um total de 5 estrelas

Pleasant experience to buy a car from…

Pleasant experience to buy a car from Mazda Milton Keynes. We’ve well looked after by Ben through out whole process and he was friendly, helpful and very professional.

20 de junho de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you very much for your great review - Ben and the Milton Keynes team really pride themselves on their customer service and really appreciate you taking time to leave such positive feedback.

Avaliado com 5 de um total de 5 estrelas

My CX30 had the first service at Milton…

My CX30 had the first service at Milton Keynes. The car was collected and returned to my home.
The service was excellent and I have signed a service agreement.
Very satisfied, thank you.

Mike Marshall

24 de maio de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Hello Mike, it's great to hear that all went well and we really appreciate you taking time to leave a review. Thank you!

Avaliado com 5 de um total de 5 estrelas

That’s the way it do it!

I’ve been visiting this dealer on and off for the past month or so keeping an eye out for a CX5 Automatic any colour except black! Popped in during our weekly shopping trip on Friday and couldn’t believe my eyes.
There she sat waiting for me, a gorgeous CX5 in a glorious blue, fully auto and petrol driven to boot. Called my wife over to check out my find and yep! Got the nod that she liked what she saw. Met this great friendly guy named Chris and we were knocked out with his friendly attitude and obliging demeanour. Pushed for time (school run time approaching) and a weekend reunion on Saturday, I asked him to hold on to it until Monday. No problem said Chris, leave a deposit and we’ll get together on Monday. That’s all history now. Deal done on my Mercedes E class, road tax and all relevant paperwork handled by the man behind the desk. We are over the moon with our first ever Mazda purchase and even more so by the manner in which we were treated. I really did feel like I had known this guy Chris for many years rather than four days! Thanks again Chris you made our day.

20 de maio de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your great review and 5-star rating. We're delighted that you have found your ideal car and look forward to seeing you in future - oh, and welcome to the Mazda family!

Avaliado com 5 de um total de 5 estrelas

Mazda Service as usual.

A routine first service completed quickly, efficiently and on time. Pleasant, cheerful staff, car cleaned and washed prior to return. The usual mazda standard of service.

29 de abril de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

We're glad to hear that all went to plan and look forward to seeing you again. Thank you for taking time to leave such a positive review!

Avaliado com 5 de um total de 5 estrelas

Simply Wanderful

I had again the pleasure to meet Chris Burger @ Brayleys Mazda. Again, I received a 1st class service and and a great deal on my new motor. Highly reccomend the Team in MK and I had a smooth transition from old to new motor which I reccomend to visit the MK Mazda ShowRoom and ask for Chris for a good deal. Dean P.

25 de abril de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for leaving such a fantastic review, and also for your loyal custom - both are greatly appreciated!

Avaliado com 5 de um total de 5 estrelas

Very good experience of changing cars

Very good experience of changing cars. Explanation of features very thorough. Help given in setting up some features.

19 de abril de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your great review!

Avaliado com 5 de um total de 5 estrelas

Great customer service from Ben

Great customer service from Ben at Brayleys Mazda in Milton Keynes, he was keeping us up to date with the progress of our new car from the factory to the dealership. Always approachable and willing to help, very pleased to deal with Ben in the past ans will do so again in future.

18 de abril de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your kind feedback. Ben is a much-valued member of our team and is really motivated by positive comments like yours.

Avaliado com 4 de um total de 5 estrelas

The service the parts…

The service dept informed me the parts were on order David told me on my next visit Brayleys will updatebmyvSD card

14 de abril de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

Thank you for your positive review!

Avaliado com 5 de um total de 5 estrelas

Amazing service

Chris was absolutely amazing from start to finish. I ordered my Mazda 2 in December, throughout the entire process he kept me fully updated. He was always happy to answer any questions I had.
The car itself is absolutely beautiful inside and out.
Couldn’t fault anything.

14 de abril de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

We're delighted that you're enjoying your car and will pass your kind comments to Chris. Thank you!

Avaliado com 5 de um total de 5 estrelas

My Mazda service

Excellent service thank you Was well looked after and valet service was an unexpected bonus

14 de abril de 2022
Avaliação não solicitada
logotipo da Brayleys Cars - Brayley Mazda Milton Keynes

Resposta da Brayleys Cars - Brayley Mazda Milton Keynes

We're pleased all went to plan and really appreciate you taking the time to leave such kind feedback - thank you!

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