Brennan Avaliações 

987
O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good communication. Fast response to question and clear answer given m Replacement SD card shipped quickly and well packaged. Arrived safely and Brennan is now working once again.

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

No delivery to Australian customers for wi fi dongle. Had to order using a friend's address in UK, who forwarded goods on to me. Staff not reading information in emails properly. I wished to order a W... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My B3 developed a fault. It was within the warranty period. I sent it back, the postage was refunded, and the unit was returned in full working order within 10 days. Really easy to deal with the compa... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Eletrônicos e Tecnologia

Informação fornecida por fontes externas variadas

Brennan JB7 winner of Hi-Fi Choice Best Buy Award - June 2008


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

987 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(987)

561 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Bought this to replace my Brennan JB7

Bought this to replace my Brennan JB& as the screen has faded. Rather than repair decided an upgrade was best. We are NOT disappointed

8 de junho de 2026
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Resposta da Brennan

Hello Austin
Thank you for your compliment for the Brennan B3+ and your 5 star review.
Jenny

Avaliado com 5 de um total de 5 estrelas

Not Quite for Me, But Excellent Quality and Support

Although the Brennan B3+ wasn’t quite the right fit for my particular needs, I was impressed by its build quality and overall design. It feels like a well-made, thoughtfully engineered product. What stood out most was the excellent customer service—friendly, responsive, and genuinely helpful throughout. While I ultimately decided it wasn’t for me, I can certainly appreciate the quality of the unit and the outstanding support behind it.

1 de junho de 2026
Avaliação não solicitada
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Resposta da Brennan

Hi Robert
Thank you for your 5 star review. For some people, the Brennan B3 isn't what they are looking for and we understand that. Thank you for your comments on our service and quality - all helpful.
Jenny

Avaliado com 5 de um total de 5 estrelas

I purchased the B3+ to replace my old…

I purchased the B3+ to replace my old and tired JB7, and what a surprise!
It is superb and works perfectly. I wish I that I had done so sooner. Well done Brennan 5 stars.

28 de maio de 2026
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Resposta da Brennan

Hello Ian
Thank you for your lovely 5 star review for your Brennan B3+.
Jenny

Avaliado com 5 de um total de 5 estrelas

Great products

Great products, good communication from the support team…

5 de maio de 2026
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Resposta da Brennan

Hi Stephen
Thank you for your 5 star review for your SD card.
Jenny

Avaliado com 5 de um total de 5 estrelas

Easy to use

Simple to use and the UI link to your PC makes adding songs so easy.
Great value for money considering how expensive it is

2 de junho de 2026
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Resposta da Brennan

Hi Steve
Thank you for your 5 star review.
Jenny

Avaliado com 5 de um total de 5 estrelas

Brennan B3+

I purchased the Brennan B3+ and , so far, have been extremely pleased with it. I have been considering purchasing this model for some time having previously bought the Baby Brennan and wanting a source to store some of my collection of CD's . I paired the B3+ with a sonos speaker and, not being the most tech wise person, was very impressed with how easy it was to pair them up. The video on the website has proved extremely useful and am looking forward to listening to some of my long stored away music .

1 de junho de 2026
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Resposta da Brennan

Hello David
Thank you for your 5 star review for your Brennan B3+ and the information on ease of pairing with Sonos as this really does help other people. Happy listening.
Jenny

Avaliado com 5 de um total de 5 estrelas

Fantastic product

I purchased a refurbished B3+ 1tb from Brennan. It arrived very quickly. However, the buttons kept sticking inside the unit fascia and it made using any function difficult. I contacted customer service. They asked me to return the unit to them and they would replace it. I decided to pay a little more and purchased a new unit instead, it arrived the following day. It was really easy to set up and connect to my Sonos speaker. The Web interface is excellent for editing, adding artwork and making playlists. The phone app is really good for selecting which music to play.
All in all, an excellent piece of kit. I would definitely recommend the product and the company.

26 de maio de 2026
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Resposta da Brennan

Hi Janine
Thank you for your 5 star review and your faith in us. We find that people who have run into an issue are our biggest fans.
Jenny

Avaliado com 5 de um total de 5 estrelas

Original SD card was corrupted by…

Original SD card was corrupted by multiple power cuts . Replacement arrived quickly and was easy to install. I did manage to make a replacement so now have a spare one as backup

28 de maio de 2026
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Resposta da Brennan

Hi Darrell
Thank you for your 5 star review for the micro SD card. Yes, you can program an SD card yourself. First time doing something can be a bit intimidating so hence we sell them.....instructions for other owners wanting to have a go are on the website.
Jenny

Avaliado com 5 de um total de 5 estrelas

Arrived Within Two Days

Arrived Within Two Days. Loading CD’ s is straight forward.

28 de maio de 2026
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Resposta da Brennan

Hello Katherine
Thank you for your 5 star review for your Brennan B3+. I have refunded the money for the WiFi Dongle as there is one included in the Brennan B3 box.
Jenny

Avaliado com 5 de um total de 5 estrelas

I ordered a wifi dongle from the…

I ordered a wifi dongle from the Brennan shop and it arrived two days later. The price was very reasonable, too.

26 de maio de 2026
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Resposta da Brennan

Hello Carl
Thank you for your 5 star review. We think parts should be reasonably priced.
Jenny

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Clear explanation 👌

26 de maio de 2026
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Resposta da Brennan

Hello Lesley / Eric
Thank you for the 5 star review. Always happy to help.
Jenny

Avaliado com 2 de um total de 5 estrelas

Too many things are not working as they…

Too many things are not working as they should. The app is just about useless. Without a computer it’s almost impossible to get everything working as it should. Will only appeal to a very limited number of people.

12 de maio de 2026
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Resposta da Brennan

Hello Robin
If the Brennan B3+ is not for you then we offer a no quibble money back guarantee. See here for details https://brennan.co.uk/pages/returns for how to return the Brennan and get your money back. If you would prefer for some help then we have a forum and extensive information on our website to get you up and running. The forum is here https://www.thebrennanforum.com/
Jenny

Hi Robin
Martin here - I have asked Paul to make contact and see if he can help. Email us at thebrennanb2@gmail.com let us know where you got to and what the problem is. We have many tens of thousands of happy owners so I am sure we can help.
Martin

Avaliado com 4 de um total de 5 estrelas

Not too bad so far

Ordering, payment and delivery was excellent. Took no time at all to set up. Few issues with importing music from another database as lost majority of the album covers so had to add manually. Also a few truncated track titles which I haven’t got to the bottom of yet.like that it can link to my Sonos system so can have music throughout the home or in individual rooms based on my Sonos system set up. A new by to Brennan so still learning.

11 de maio de 2026
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Resposta da Brennan

Hello Andrew
Thank you for your review and the positive comments. Not sure where your music was previously stored but there are guides on our forum at https://www.thebrennanforum.com/ on importing music in case you haven't found this already. There is a 200 character limit on names so maybe that is what you ran into.
Jenny

Avaliado com 5 de um total de 5 estrelas

Good quality product

Good quality product, arrived quickly after ordering. Easy to set up and use with my Sonos speakers

11 de maio de 2026
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Resposta da Brennan

Hi Ian
Thank you for your order for our Brennan B3+ and the 5 star review.
Jenny

Avaliado com 4 de um total de 5 estrelas

Love the way it works with Sonos and…

Love the way it works with Sonos and the sound quality. Easy to add CDs ,many of which I am finding again after years. The App functonality and search is a bit clunky and needs to be improved. It is expensive but then all goo CD-players have become expensive due to lack of demand. Overall happy that I bought it and have recommended it to friends

22 de maio de 2026
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Resposta da Brennan

Hi Tony
Thank you for buying our Brennan B3+ 2TB and recommending it to your friends. In fact Martin is working on a refreshed web UI. You can contribute through the forum. The improvements may percolate through to the app eventually but for now you may prefer the web UI.
Jenny

Avaliado com 5 de um total de 5 estrelas

Brennan people were responsive and…

Brennan people were responsive and helpful when needed to solve my dilemma. Thank you

21 de maio de 2026
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Resposta da Brennan

Glad to help our Canadian owners Barry and thank you for the 5 star review.
Jenny

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