Brinkley's Estate Agents Avaliações 

Our experience with Dhruvika Patel in the property management section has been excellent. She has been unfailingly responsive, professional and understanding and works hard to resolve maintenance issues as smoothly as possible under challenging circumstances (a slow to respond landlord). Her excellent communication and interpersonal skills have helped ease the frustration we (the tenants) have experienced with our landlord.

We rented a property through Brinkleys and the property management was expertly handled by Zulekha Warid, who has been on hand to assist with any minor issues we've had or need to communicate with the landlord. We've had a great experience with Brinkleys and would definitely recommend!

Graeme Gordon at the Wimbledon Park office did a wonderful job guiding me through my first purchase. He was always quick to respond to my messages, and his cheery and helpful manner was a blessing in a very stressful time!

Dhruvika Patel has been amazing with regards to handling our landlord issues, she’s been very efficient with all of our questions and queries, always reassuring us and finding solutions to our problems, even when out of office hours! She’s great! Very good service, really polite and professional!

Graeme Gordon and Harry Cheeseman at Brinkley's SW19 were great in making sure that my purchase went smoothly - despite various delays that were nothing to do with them. A really nice local agency to deal with as it always felt like they were rooting for the buyer as well as the vendor.

Dhruvika at Brinkleys has been put through a difficult challenge regarding maintenance and came out the other side having beaten down the problems. Communication throughout has been excellent and this has been extremely important to me as a landlord. Thank you.

Brinkley’s are very efficient and understanding in all things relating to the management of my flat. Dhruvika Patel is extremely kind, helpful and quick to respond at all times. I am delighted with the service they provide.

Harry Cheeseman made the whole process of buying our first home together very smooth and easy. His cheerful nature and prompt replies to our queries was very much appreciated. He is always very professional and efficient. We would not hesitate to recommend both Harry (Wimbledon Park Office) and Brinkley's. Oliver and Lucy.

Absolutely fabulous experience! Very helpful and well organised over all! Suzy Browne was amazing and a pleasure to deal with! Thank you very much! Highly recommended estate agent!

Exceptional service!

We had a great experience with Brinkley's team - they are all very professional and helpful! Chelsea has sorted all the paperwork for us, hassle free and to highest standard!

Very good experience renting a property. Quick turn around and informative. Suzy is very helpful and helped throughout the process.

Very happy with the sale of my property, a few hiccups with buyers but Graeme Gordon sorted them all out.
I would highly recommend Brinkleys.

Very understanding, quick in response and patient. They always adjusted visits in my flat from utility personnel when I was available which is not easy with my work schedule. Also replied to emails very quickly and contacted my landlady on my behalf immediately.

Its work very nice people. If have some problems always helps.

Graeme and Harry did an excellent job in finding a buyer and negotiating the sale and guiding it through to completion. I've been coming back to Brinkley's for many many years and am very happy to continue doing so.

Moved in to a place last year. They failed to liase with the landlord to clean the place and we were left essentially homeless and crashing at friends' for two weeks as the landlord worked to make the place habitable, despite the agent promising us on the viewing that they would clean it. Now we're barely three quarters of the way through our tenancy and they're already harrassing us to ask whether we think we'll stay another term. Not to mention they completely misspelt one of our names on the actual contract and keep sending emails to the wrong address, despite it all being there on previous correspondence. The whole thing just reeks of utter incompetence and carelessness. The place is nice, they seem to have nice affordable places to rent.

Absolutely useless Lettings agents. We had multiple bookings cancelled without any form of contact as the flat had already been let, or the agents would change the time of our viewing to times we had already said we couldn’t attend, without any correspondence with us. We would be left to chase them to confirm flat viewings on the day of the viewing only to be told (quite rudely) that the flat was already let. They just don’t seem like they can be bothered to speak to you. Impossible to even get a reply as the agents tend to ignore your emails when they know they’re in the wrong. Always a good sign to have estate agents that ignore clients. Avoid.

Absolutely awful estate agents, AVIOD, there are so many others to choose from. They have no regard for their customers, if you raise an issue you are met with 'send in an email complaint and someone will look at it'. They just can't be bothered, and its also very difficult to get hold of anyone. They don't do what they assure you they will. JUST AWFUL - AVOID.

Customer service is awful.
We let our flat with them for a number of years and we could never get hold of anybody. The final crunch was the keys. At check out the inventory clerk took the keys back to the office and Brinkley's wanted £35.00 to post them out to us.
Needless to say, we will not be using Brinkley's in the future.

Brilliant company, very attentive and are on the ball!