We ordered a sink and THEY sent us the wrong sink which was a nightmare as our kitchen worktop was being installed and the sink did not fit!. Made contact by email as their phone lines don’t work and... Ver mais
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Veja o que dizem as avaliações
Recently purchased a Euroshowers Double Corner Wire Basket to replace my previous one as the chrome had started to tarnish (after 6 years). Chose the British Bathroom Company as they less than half th... Ver mais
Great toilet roll holder looked like the picture and am very pleased as I couldn't find this anywhere else as it was sold out with other companies. Delivered fine and was in super condition on ar... Ver mais
Horrible, they didn’t deliver the product and in spite of listing a phone no one answers. Their email is an auto response that no one ever follows up on and their chat doesn’t work on their website.... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
We are a small family business based in Yorkshire and we provide Bathroom and Kitchen items at everyday Low Prices, our pricing is clear and our service is provided by real people giving the personal touch. We can provide bespoke quotations upon request.
Informações de contato
Clifford Street , BD5 0DT , Bradford, Reino Unido
- 01274 732933
- sales@britishbathroomcompany.co.uk
- www.britishbathroomcompany.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 55% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Placed an order with this company on…
Placed an order with this company on 4th August (15105). It didn't arrive within specified time, no update from the company. Cancelled the order on the 12th August, via their online system. No refund received. Contacted them via email on 20th August no response received. Tried on numerous occasions to telephone no one answers the phone. Now progressing with the bank. Definitely AVOID THIS COMPANY.
Excellent
Really happy with my order and the service received. I ordered a Scudo Muro High riser Basin Tap. The item was excellent quality and delivered quickly. I was kept informed of the progress of the order. Would use again.
This company has exceptional products…
This company has exceptional products and able to source unique items, ordered the Grohtherm SmartControl Concealed shower system with Rainshower SmartActive 310 in Brushed Cool Sunrise and its amazing! Thank you to Sam at British Bathroom company
Easy and quick
Easy and quick, purchased a replacement toilet seat and cover for my toilet, came a few days later, well packaged and all in order!
Superb communication, kept me updated throughout. Very pleased.
Excellent Customer Service
I accidentally purchased a silver KoGE 4-in-1 Swan Pull Out Spout Hot Water Tap instead of brushed brass. Sam kindly rectified the issue and changed it over with the minimum of fuss, arranging for the silver tap to be collected, free of charge. I can't recommend British Bathroom Company enough. Top team and excellent customer service!
Faster than the speed of light
It was easy to find the part I needed on the website and after placing my order the website automatically suggested fixings I might need as well. That was all great, but what was then brilliant was that the order arrived faster than the speed of light. I've not ordered from this company before but won't hesitate to do so again.
I had been searching for a replacement…
I had been searching for a replacement part for my integrated WC. British bathrooms came to the rescue. Dispatching the item without fuss. Very reasonable price too.
Are they even there? No sign of human activity, no refund..
Placed an order for a product that was supposed to be available/in stock. After trying to call them to double check about my order I realised this isn't looking good as there was no option to get through to anyone and so I requested to cancel and refund.
Never received any human-written reply from them, just automated email informing about a refund that yet hasn't arrived (it is 25.08.2026 today!)
(Order #14483 (WEB14483) placed 21.07.2026, cancelled same day

Resposta da Britishbathroomcompany
It’s a scam!
It’s a scam!! I haven’t received the product or my refund, and it has been almost two months. There is also no reliable way to contact them.

Resposta da Britishbathroomcompany
Quality products delivered quickly
Quality products delivered quickly . Great service
Excellent experience
I was looking for an orange toilet seat to add a bit of excitement to our bathroom, and found what I wanted, a Euroshowers Orange Soft-Close Toilet Seat. Product information was clear, and delivery was prompt enough. I'm very happy with my purchase.
Nice toilet seat, exactly to spec
Was easy to order and check exact size and dimensions of the toilet seat.
Exact replacement at a much cheaper…
Exact replacement at a much cheaper price than anywhere else for our shower caddy! All the best to your company for the future
Bathroom toilet and towel holder by k-vit
After having our bathroom fitted we ordered the matching toilet and towel holder . We were very impressed with the delivery competative price with the products. Would certainly order from you again . Thank you.
Purchased RAK ecofix flush plate
Purchased RAK ecofix flush plate. The price was unbeatable ! Item arrived very quickly. Great supplier
Excellent value
Ordered a wall mounted bathroom cabinet. After a little misunderstanding regards the courier, all was resolved quickly after a short email. It then arrived at the promised time, delivered with care and at a decent price compared to other outlets. We will certainly consider strongly should we require any further purchases in the ranges they provide.
I made order online 10 days ago since…
I made order online 10 days ago since than I had no communication regarding when I’m getting my order and no one answers the phone no matter how many times you call.
For me this is a fraud company they are good at lowering you through their ok price and once they get your money you will hate the day you ordered anything from them.
Avoid this company completely.
Exact order.
Exactly what I required delivered within the timescale and the exact product I ordered from online advertisement.Thanks to all at British Bathroom Company.
Replacement soft close hinges
Ordered some soft close hinges for our toilet seat. Found the items really easily on the website using the spares catalogue, items were reasonably priced and came within three days. Easy to fit, good quality and do the job perfectly. Very happy with my purchase and will definitely use the company again.
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