British Retro Avaliações 

364
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

British Retro is absolutely amazing! Bought a 50’s swing dress with petticoat and jewellery! Delivered to Guernsey was so fast and the dress is very very good quality! I will have to have the dress ta... Ver mais

Avaliado com 1 de um total de 5 estrelas

I have asked them almost a year now to start shipping to Europe again. They blamed customs issues...I order from the UK all the time with no issues. Their website says shipping worldwide, false advert... Ver mais

Avaliado com 5 de um total de 5 estrelas

I absolutely love British Retro! I have purchased several dresses and they are so beautiful and high quality! Dress arrives very quickly! Shipping cost is reasonable too which is a big plus! Size ch... Ver mais

Avaliado com 5 de um total de 5 estrelas

I am absolutely delighted with my dresses from British Retro. I purchased the beautiful Dee Dee dress in Porcelain Blue, which I wore for my daughter’s baptism, and the gorgeous Suzi Q navy flor... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Compras e Moda

Informação fornecida por fontes externas variadas

British Retro - vintage inspired clothing, unique retro clothing, retro dresses,vintage dresses, retro clothing, and much more are available to buy online.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

364 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 62% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(364)

68 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Beautiful dresses and so unique

Beautiful dresses and so unique, I cruise a lot and get so many compliments even from men when wearing one of their statement pieces.
Currently looking at the new Grace Kelly shimmering dress 😊

16 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wedding attire

I bought Dee Dee dress in Ivory & a petticoat for my wedding & couldn't have been happier with both of them.
Delivery was quick too.

7 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

British Retro Superfan

British Retro dresses are unique in that they offer high quality construction and beautiful fabrics in retro styles. Other brands may offer similar styles, but are not of the same quality. The pricing is good for what you get and they often have sale items which are a steal.

Different styles may have different sizing guidelines so don't assume 2 different styles in the same size will both fit you. You need to check sizing on each one.

The dresses I've ordered are just like they appear on the site. If you like what you see in your size, buy it before it's gone!

20 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Every piece of clothing has been made…

Every piece of clothing has been made with care. High quality fabric. When buttons broke, more were sent speedily. Great customer service. I happily purchase from this company again and again.

20 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Seem to think they're not held to the…

Seem to think they're not held to the consumer rights act. 21 business days for a refund when the law states 14 days? Don't think so! Terrible service.

19 de maio de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi, We’re sorry to hear this, as your refund has already been processed we’re a little confused by the concerns raised but if there are any other issues, please contact us directly and we’d be happy to discuss them further. Warmest regards British Retro

Avaliado com 5 de um total de 5 estrelas

Beautifull dressess, very nice quality

I ordered a couple dresses for my wife for our anniversary, all you need is to keep true to the measurements and it fits like a glove.
The stitching is done beautifully, and the paterns are very nice.
One of the dresses is the "From Kitty with Love" in red, which she wanted as a Christmas dress, the fabric is quite a bit heavier, which works out well, because it makes it a warmer dress for those cold days.
The shipping went very well, no problems, and the dresses were volded in such way that no crease could be found.
Very pleased with it all!

17 de maio de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi David,

Thank you so much for your lovely review. We’re so happy to hear your wife loved the dresses and that everything arrived perfectly 😊 The “From Kitty with Love” dress is such a beautiful choice for Christmas too! We really appreciate your support ✨

Warmest wishes

British Retro

Avaliado com 2 de um total de 5 estrelas

Ridiculous refund policy

Generally the quality of the clothing is pretty good. The jewellery looks like cheap rubbish. 21 WORKING DAYS REFUND POLICY IS ABSOLUTELY REDICULOUS.
Sizing is pretty ropey now, generous/tight fit does not mean everywhere. Generous size can be generous in bust, but standard in waist or hips etc. Ive been a customer for 10 years. Customer service is now pretty poor. Dont buy full price, wait for discount weekends etc. Delivery takes 1 week uk, but debits immediately, whilst customers are expected to wait over a month for a refund from the date BR receive it. Used to be 5 star company, now 2 stars is being generous

13 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Another great experience

Another great experience!

I’m a return customer and I’ve bought many dresses, the service is outstanding. I really needed a dress for a special event and messaged customer service to convey this, delivery came the next day!

The quality of the dresses is outstanding, always so much attention to detail and they wash like they’re brand new.

Last purchase was the Everly butterscotch dress, it’s absolutely stunning, heavy fabric. Highly recommend.

6 de maio de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi Star kitty,

Thank you so much for your lovely review and for being a returning customer, it truly means the world to us! We’re so pleased we could get your dress to you in time for your special event, and it’s wonderful to hear how happy you are with both the quality and service.

Thank you again for your continued support.

Best wishes
British Retro 💕

Avaliado com 5 de um total de 5 estrelas

Beautiful dress

Beautiful dress , perfect for the races that came much earlier than expected. The staff at British Retro reached it early as my delivery was supposed to be delayed over the Easter weekend. They asked if I wished for a refund which I thought was extremely considerate. Instead it arrived very early and came with a small brooch gift.

I will definitely be using again.

3 de abril de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Thank you so much for your lovely review, it truly means a lot to us.

We’re so pleased to hear that your dress arrived in time for the races and that you loved it. I’m really glad our team could help and that everything worked out even better than expected!

Warmest wishes
British Retro 💛

Avaliado com 5 de um total de 5 estrelas

Very happy lady.....

Came about this website by chance when looking for a dress for a special occasion coming up.
Initially I placed an order for the wrong colour (completely due to IT issues on my part), the complany were very helpful in rectifying this.
When I received the items, oh my word. Absolutely beautiful and top quality- packed perfectly, material excellent quality.
My first order with the company but will definitely not be the last- I cant stop smiling. For a girl that loves to be in jeans and crocs in the garden I have very quickly converted to a girl that wants to dress up.

20 de março de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi Em,

Thank you so much for such a lovely review this truly made our day!

We’re so glad we could help get everything sorted for you, and even happier to hear how much you love your dresses.

Thank you again for your support 💖

Warmest wishes

British Retro

Avaliado com 5 de um total de 5 estrelas

Gorgeous design and great quality

I have now bought 2 dresses and petticoats from British Retro and I cant wait to be invited to another event that I can wear another one to. The quality is incredible for such a reasonable price. The styles are gorgeous and the choice of fabrics change so you always have a choice. Where items havent been right for me, they have always refunded with no quibbles.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi Yvonne,

Thank you so much for your wonderful review 💖

We’re absolutely delighted to hear how much you’ve loved your dresses and petticoats and we hope you get plenty of excuses to wear them soon! It really means a lot to us that you appreciate the quality, variety, and value we aim to offer being an independent British brand.

We’re also so pleased to hear that your experience with our returns has been smooth and hassle-free, that’s exactly what we strive for.

Thank you again for your support, it truly means the world to us.

Kindest regards,
The British Retro Team x

Avaliado com 5 de um total de 5 estrelas

I order a dress and sadly it was out of…

I order a dress and sadly it was out of stock
They emailed to say they were sorry and offered me a 10% discount
There dresses are absolutely stunning highly recommended

8 de março de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi Helen,

Thank you so much for your lovely review 💖

We’re really sorry again that the dress you ordered was out of stock, but we truly appreciate your understanding. It means a lot that you still took the time to share such kind words about our dresses.

We’re always here if you need any help at all.

Kindest regards,
The British Retro Team x

Avaliado com 2 de um total de 5 estrelas

Small Sizes and Extra Customs Costs for…

Small Sizes and Extra Customs Costs for International Orders
I bought a dress from British Retro because the designs are beautiful and the quality of the clothing is good. However, the sizing runs extremely small. A size 8 or even a size 36 corresponds to about two sizes smaller than standard European sizing.

This becomes a significant issue when ordering internationally. In addition to the initial shipping cost, you may have to pay customs fees upon delivery. If the size doesn’t fit and you need to return the item, the process becomes quite expensive. Between registered international shipping, customs procedures, and other costs, returning a product can add up to around 40% of the original price.

I would also appreciate clearer information about these potential additional costs for international orders, so customers can make a more informed decision before purchasing.

9 de março de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi Bea

Thank you for your feedback, and we’re glad to hear you love the design and quality of our clothing. We’re sorry the sizing wasn’t right for you. Our garments follow standard European sizing and match the size guide on our website, which we strongly recommend checking before ordering. Customs charges are set by your local government and are separate from our pricing. We do highlight this on our delivery page, but these fees are not something we control or receive any payment for. Please do get in touch with us so we can help find a suitable resolution.

Kind regards,
British Retro

Avaliado com 5 de um total de 5 estrelas

Way Out West Giant Sunflower

I bought the Way out West Giant Sunflower 50's style swing dress for a works awards night.
The compliments started as I was waiting for the bus in Brighton, which as many know is a mecca for uniqueness and style.
I felt amazing and enjoyed the retro feel.
If you are between sizes I would recommend going up rather than down as had to return the 8 for a 10.
I lost a button on the night and the customer service replied almost immediately that they would send replacements out.
To summarise we need to support UK businesses as the quality is first class and the customer service is fantastic
Well done British Retro

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Thank you so much for your lovely review, Donna 💛

We’re absolutely thrilled to hear how much you loved your Way Out West dress, it sounds like you had an amazing night, and getting compliments is exactly what we love to hear!

We’re so glad we could quickly help with the replacement buttons when you needed them.

Your kind words about supporting UK businesses truly mean a lot to us as a small brand. We really appreciate your support!

Love,
British Retro

Avaliado com 5 de um total de 5 estrelas

Absolutely stunning dress

Absolutely stunning dress, fits perfectly and I'm wearing to my sons wedding next month. Great price and quality.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi Marion,

Thank you so much for your lovely review! We’re absolutely delighted to hear the dress fits perfectly and that you’ll be wearing it to such a special occasion, how wonderful. 💕Wishing you a fantastic time at your son’s wedding, and thank you again for your kind words.

Warmest wishes
British Retro

Avaliado com 5 de um total de 5 estrelas

A dress that lives beyond the studio.

British Retro isn't just about vintage style. There is about how a woman feels in her everyday life.
The first time I wore the dress in a studio, it looked beautiful. But when I stepped outside — into real streets, real light, real movement — it truly came alive. And so did I.
There’s a quiet confidence in these designs. Feminine, strong, and effortless.
Thank you for creating pieces that don’t just photograph well — they belong to real life.
Lara.

19 de julho de 2025
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi Lara,

This is such a beautiful review, thank you for taking the time to share it.

You’ve captured exactly what we hope every woman feels when wearing British Retro. Hearing that it made you feel confident, feminine, and effortlessly yourself truly means the world to us.

Thank you again for your kind words and for being part of British Retro.

Love,
British Retro 💛

Avaliado com 2 de um total de 5 estrelas

Mixed review

I have placed two orders on this website.
The first order had some issues. The dresses are very beautiful and I like them, although one was made of very thin fabric that was very wrinkled (even after ironing), and some buttons were loose. One of the packages was lost, so I had to be very persistent with customer service to get the dresses sent to me again, in accordance with the rules.
The second time, I was very disappointed. I ordered two dresses, but I was surprised by their poor quality. Especially one of them, that is mainly made of polyester, which is uncomfortable to wear and very rough. It is really poor quality for a £105 dress. The reviews on this site about the bad customer service speak for themselves, so I didn't even try to send them back.
I wanted to pay by PayPal because the site offers this option, but in reality, every attempt to pay was unsuccessful!

20 de janeiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi Ana,

We’re sorry to hear that your recent experience did not meet expectations, especially as you mentioned you liked the dress designs.

All fabric compositions are clearly stated on each product page so customers can make an informed decision before purchasing. We use a mix of cotton, linen and polyester blends depending on the style, print and structure of each garment. When polyester is used, it is selected specifically for print vibrancy, durability and stretch.

We also accept PayPal and have not experienced any issues with this payment method. All payments are processed through secure, encrypted gateways and we do not store customers’ card details.

If you have concerns about your order, we would strongly encourage you to contact us directly so we can properly investigate and assist you. We are always happy to help resolve matters when given the opportunity. If you drop us an email then we'd be happy to assist you further.

Kind regards

British Retro

Avaliado com 5 de um total de 5 estrelas

The dresses really good quality and stunning

The dresses are abserloutly stunning , unique and great quality , I havd just bought the de de dress for my daughters wedding oh my days !!! It's more beautifull than the picture ,the service is brilliant to
Will always buy from here

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi Melissa,

Oh wow, this has absolutely made our day, thank you so much! 🥰 We’re so happy you love our dresses.

Thank you as well for your kind words about our service, it really means the world to our small team.

Warmest wishes
British Retro

Avaliado com 5 de um total de 5 estrelas

Mother of the groom perfect dress

I ordered a dress to wear for my son's wedding. It is stunning. True to size and beautifully made. From order to delivery was quick. I love the buy the look button. You can choose to buy the accessories. I have already put in another order.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da British Retro

Resposta da British Retro

Hi Sharon,

Thank you so much for your lovely review, we’re absolutely delighted to hear this! 💙 It means a great deal to us that you chose one of our dresses for such a special occasion, and we’re so pleased you were happy with everything.

Thank you again for your support and for ordering with us again, it truly means the world to our small business.

Warmest wishes
British Retro

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