British Retro is absolutely amazing! Bought a 50’s swing dress with petticoat and jewellery! Delivered to Guernsey was so fast and the dress is very very good quality! I will have to have the dress ta... Ver mais
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Veja o que dizem as avaliações
I have asked them almost a year now to start shipping to Europe again. They blamed customs issues...I order from the UK all the time with no issues. Their website says shipping worldwide, false advert... Ver mais
I absolutely love British Retro! I have purchased several dresses and they are so beautiful and high quality! Dress arrives very quickly! Shipping cost is reasonable too which is a big plus! Size ch... Ver mais
I am absolutely delighted with my dresses from British Retro. I purchased the beautiful Dee Dee dress in Porcelain Blue, which I wore for my daughter’s baptism, and the gorgeous Suzi Q navy flor... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
British Retro - vintage inspired clothing, unique retro clothing, retro dresses,vintage dresses, retro clothing, and much more are available to buy online.
Informações de contato
The Crescent, HP13 6JY, High Wycombe, Reino Unido
- www.britishretro.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 62% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful swing dress
Bought a beautiful swing dress and petticoat last year , final got to wear it to the races this year. Comfy, light weight , well made . Delivery was quick and packaged well . I asked for advice on the style and colour of a hat which they kindly offered to go with the dress . All in all a pleasant online shopping experience, beautiful dress and petticoat, had a few Marilyn Monroe moments with the skirt which had us all laughing and giggling. I felt fab and had a few nice compliments , a different look to all the other dresses and outfits on show

Resposta da British Retro
Amazing dresses that fit perfectly
Amazing dresses that fit perfectly, I cannot recommend these enough, the quality supases all the others on the market.

Resposta da British Retro
Birthday dresses
I ordered 2 dresses (to decide, which one fits better regarding to the real colour, sizing and pattern). Sadly (for my purse) to say, none will be returned :o)))
They fit like a glove. I appreciate the craftsmanship, relatively short delivery time (abroad - to Czech republic). You can also find variety of prints and colours on the website, so everybody can have their pick. For the customers - I'd recommend to read the sizing guide very carefully, as most of the dresses are cotton with very little elastane and would not give way (personally I'm used to wearing clothing more stretchy, so I had to take bigger size than usually). For the shop - it might be useful to place somewhere on the website, that they did not pay the VAT within the price, the shop is unable to give an IOSS number (this could help with quicker customs processing in EU). I'll definitely come back in future. Recommend to everyone! :)

Resposta da British Retro
Beautiful underskirt but sadly it…
Beautiful underskirt but sadly it didn’t work with the dress. I tried to start a return and it stated the item can not be returned. The web site is a little glitchy and on first attempt gave the impression that a return could not be done. After the company contacted me I tried again. Success! Thanks for contacting me. I shall be off to the post office today.

Resposta da British Retro
Returning customer
Returning customer, not just because of the quality of the clothes, but because the service is always prompt, efficient, and with good communication.
Would definitely recommend.

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A happy customer 😊
After my first order was disappointingly cancelled I decided to try again. I have to say that response to emails was very good and I was very happy when my second order arrived very quickly. The quality is exceptionally good and I will definitely be ordering again

Resposta da British Retro
Through no fault of British Retro but…
Through no fault of British Retro but through the fault of Royal Mail my dress and underskirt arrived late. I had several email conversations with Belle at British Retro, she was extremely helpful.
After a few days my parcel arrived and I was delighted with the quality of my dress and underskirt.
I was also very pleased with how Belle supported me with my order throughout.
I would definitely use British Retro again.
Rose Dacey

Resposta da British Retro
Fab Quality and Friendly Customer Service
The quality of the dresses are amazing and the customer service received is top notch.
I recently had something not quite right with an order and it was sorted super quickly and without a fuss and with real care.
Will always get my occasion dresses from here because they're just amazing!

Resposta da British Retro
I couldn’t recommend this brand more
I couldn’t recommend this brand more! The dresses and products are of outstanding quality—beautifully made with true-to-size fit. Customer service is consistently excellent, making the whole experience smooth and enjoyable. Highly recommend to anyone looking for reliable quality and great service!
This product is perfect for my Retro photoshoot.

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Simply Stylish..
Could not recommend more highly this business! Great quality product and Customer Service. Sizing true to details. Felt a million dollars and received so many compliments. Thank you and I will be back x

Resposta da British Retro
Great customer service
Great customer service, and the dresses and products are of high quality and are very well made. Belle and her team have been incredibly helpful. I have no hesitation in recommending this brand.

Resposta da British Retro
'Customer Service' obtuse - and they suck, big time!
When you buy a brand new dress - especially at elevated prices, you don't expect one of its buttons to fall off the first time of wearing it - whilst it's still on your body! This is what happened. Oh well, never mind. I'll sew on the replacement button - which is what would have happened if I hadn't misplaced it. My bad. Come to put the dress on for the(whole) second time, and I remembered the missing button. Dress put back on hanger for another day. Mood: slight disappointment.
No worries, I'll contact the company and ask for them to send out a replacement
button - either gratis or I'll open my wallet and pay for one.
Well.... what masquerades as 'customer services ' or something alluding to that, could not have been less helpful if they tried. You'd think as a company that purports to sell quality British clothing, they would not sell costly dresses in which the buttons decide to kamikaze at the slightest waft of air. Were they helpful at trying to come to a solution and send me a replacement button? They couldn't be less interested, bordering on rude. Attitude adjustment required, clearly, with a return to a course entitled 'How to Keep Your Customers Happy: Basic Customer Services', strongly advised!
I wouldn't mind, but this was my third purchase from this so-called company. And my last!
Mood: disappointed.
Dress: still on its hanger, not to be worn, feeling forlorn.

Resposta da British Retro
High quality, but size 3 sizes up!
It’s good quality and reliably well made: but the sizing in the last year has got much smaller. I have been buying from here since 2019 and still own all of my collection and it all still fits. I used to get an 8, now I get a 12 or 14. Just warning you so you can avoid disappointment.

Resposta da British Retro
Great service and product
Great quality dress. Ordered for my graduation, initially received the incorrect dress (similar names and colours of dresses - easy mistake to make) but all it took was one email to correct it. British Retro paid for the return of the incorrect dress and sent the new one which I received 2 days later! Speedy customer service who were so lovely and the dress fits perfectly! (Size 12) Would definitely buy from again!!

Resposta da British Retro
Meet all expectations and would buy…
Meet all expectations and would buy again
Dress & petticoat are as described, the dress is lovely and the petticoat really helps with the volume and is confortable to wear. Size corresponds to site description, overall very satisfied and would buy again :)

Resposta da British Retro
Quality clothing, great prices
Recently discovered this company and ordered one of their dresses. Sizing was perfect and the quality of the material and finish is amazing. It's so good I've just ordered from British Retro again. If you love the 1950s vibe and quality clothing at a great price, I'd highly recommend you try British Retro

Resposta da British Retro
Lovely styles
Have bought a few dresses from this website now and I'm always in love with the styles. I have to knock a star off though as I feel the quality of the dresses can be hit and miss, comparing the first dress I bought to the last one I can see a slight but still noticable decline in quality of the fabric despite the prices rising.
Stressed out after the website experience
Just made my first order, the dress looks amazing, the sign up and 10% off was easy. However the website is a nightmare! Please British retro stop the page jumping back to the first product when backing out of a product. Make the size filters work, and when you add an in-stock product then it jumps to out of stock. Then you have to clear it to select a different size. I’m stressed!

Resposta da British Retro
Returns not easy but it does work
Their returns system isn’t as easy as some companies and not free postage and I did panic a bit after reading some negative reviews on here regarding returns. But I can report that I did get my refund on a dress (minus postage) and it was within their 14 days as stated. You can only contact them via email, but they do get back to you. If you are sending a dress straight back after receiving it, you might need to give it a day or 2 before you can check the refund on your profile otherwise it shows as non refundable. I think it’s their system verifying that it’s arrived at its destination?
My daughter’s skirt fitted her perfectly and it is nice quality.

Resposta da British Retro
Niet tevreden met aankoop
Ik heb hier een paar leopard handschoenen besteld die er op de website een stuk beter uitzagen dan ze in werkelijkheid zijn. Kwaliteit erg slecht. Handschoenen vallen erg klein (ik heb geen grote handen).
Spijt van de aankoop. Erg jammer

Resposta da British Retro
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