Buckle used to be one of my favorite stores to shop at until the day my package that was over 100 dallars got delivered to the wrong address and guess what buckle has done nothing at all to fix this p... Ver mais
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Veja o que dizem as avaliações
HORRIBLE CUSTOMER SERVICE! Five attempts made to return a pair of jeans purchased online - two via phone and three emails. First phone call placed on hold 58 minutes! Ridiculous! Provided order nu... Ver mais
Derek, the manager at the Dallas Galleria location is the BEST!!!! We don’t live in the area but visit quite often and it is such a pleasure to have him help myself and my husband. He has the best per... Ver mais
I want to take a moment to commend Derek at the Buckle on the Galleria Mall, Dallas Texas. I am from a Louisiana but travel extensively and a couple times a a month I visit this store and Derek is a... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Shop Buckle.com for the latest fashion trends from a large selection of brands; Lucky Brand, Affliction, Sinful, Quiksilver, Billabong, Projek Raw and more. Buy teen and college fashion jeans, shirts, shoes, coats, swimsuits, watches and more.
Informações de contato
Reino Unido
- www.buckle.com
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I bought 2 pairs of their jeans
I bought 2 pairs of their jeans. All of my tops started getting holes in them. I did complain at the store and they agreed to give my money back for the jeans. But would not do anything about the damage to my tops. One brand new top I only wore 2-3 times before I had to throw it away. I took me a while to figure out it was the jeans eating my tops.
Buckle does not stand behind their…
Buckle does not stand behind their jeans which come apart at the seams on the pockets. They offer to repair and make awful mess. They iron on bright teal patch that shows through pocket.
Spent over 300 dollars at the easton…
Spent over 300 dollars at the easton location and had a shirt ordered to be there within 3-5 days. It was in my city then shipped away 70 miles for whatever reason. Call customer support only to have to wait another week for my shirt. Very upset
My go-to store for trendy clothes
My go-to store for trendy clothes. A little pricey though.
THE WORST STORE EVER!!
This by far is the worst store ever to purchase from. Bought jeans had them altered by them, they screwed it up and expect me to keep jeans when they altered it wrongly. Never ever buy their products!
Some of the worst online customer…
Some of the worst online customer service I have ever experienced
No resolution to issue and they seem extremely satisfied with that. Last time I spend my money there.
Spencer, Iowa
i was at the store in spencer iowa recently and was humiliated by a staff member. i was there for a new outfit to wear to my upcoming birthday dinner and sabrina made me feel like i was too fat to fit in any of the clothes there. i would take something to the fitting room and felt eyes on me the whole time i was in the store. when i was in the room, i heard laughing and whispering after i asked for a larger size from sabrina. on my way out, i heard her say to try the tractor supply store and called me a cow . it was the first and probably only time i will be at buckle . i couldnt believe i was treated that way for no reason . it ruined my birthday . i will post a review on yelp google and bbb and will gladly be a problem for this sad company until i know she is fired and wont treat another person so badly again .
someone named shannon reach out to me and seemed like she didn’t care at all . she was apathetic and was all about the money saying ‘you should come back and just don’t talk to sabrina, instead have someone else help you pick something out’ i was appalled that we are going to defend sabrina’s awful actions and invite me back for it to happen again ! i couldn’t believe it and have made multiple ignored attempts to reach out to upper management or the ceo to handle it and because i have been ignored and further humiliated by buckle, i know that sabrina’s terrible actions that day really do reflect the company . every single person i did manage to speak to was awful in customer experience and was almost just as bad as sabrina . if you want to give your money to and support the worse people in the world , keep shopping at buckle .
The Very Best Place to Shop
Buckle has so many different brands at great prices. They work with you if you order something from their site and want to change it, just bring it in the store. You get the amount you paid and help finding something in the same brand or something different. The staff are great and very sweet to my grandson. They always remember his name and can outfit me while helping me keep him happy.
Excellent customer service
Excellent customer service! Every time I have had a question or need, they have gone above and beyond to help me- not only online but in store. The associates online and in store know their stuff, are eager to help and come up with a solution to any issue. I will now only buy Buckle jeans for myself. The quality is well worth the cost, and the comfort and look of the jeans doesn't compare to elsewhere. 10/10 company with a staff that truly cares about their customer!
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