Bundle Baby  Avaliações 

193
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered from Bundle Baby as it was the lowest price I could find online for the Silver Cross Cove with Cybex Car Seat. I knew the delivery would take a while, as I had read this on the website, but... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My dealings with Sasha on the service team has been wonderful. Anything I have needed support with has been responded to quickly, factoring in days we were going on holiday and ensuring everything was... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

They do not make the time frame promised on their website. I ordered from bundle baby because was bit late in ordering pram bundle as I did not expect multiple weeks waiting time. Their site advert... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience was excellent, thanks to Sasha! I was worried that my order might be delayed because my due date was very close and I had to travel afterwards. Sasha was very helpful and flexible with t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja para Bebês

Escrito pela empresa

Bundle Baby offers a wide range of quality baby & nursery products. Our bundles include complete travel systems, cribs, highchairs, bouncers and more.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

193 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(193)

20 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Order caught up in the middle of the…

Order caught up in the middle of the postal strike but communication from the company was excellent, even went over and above in answering my email (and thereby giving me reassurance) instantly and very late one night
Boxes have now been successfully delivered to my daughter but like most new mums, she has superstitiously stowed them away!

2 de dezembro de 2022
Avaliado com 5 de um total de 5 estrelas

Amazing shop

Amazing shop, with items much cheaper than I found elsewhere and the shop owner was great at communication - letting me know how my order had been packaged so I knew where to find everything. I will definitely order from here again and I have recommended it to other pregnant friends.

18 de novembro de 2022
Avaliado com 5 de um total de 5 estrelas

Best deals, great service

We bought our pram, accessories, baby rocking chair, bedside cot AND car seat from BundleBaby. We shopped around and found the best deals here. We got the most premium brands for the best price in the market. As first time parents we were nervous and left ordering everything to quite late. BundleBaby is not Amazon so you can’t expect everything to come the next day but Niamh and team worked hard and got us everything in time. They were very responsive in emails and made sure everything went smoothly.
It’s been a year now, needless to say the quality of every item is top notch and every time I use my pram I am so glad I found this website and found a bundle I could afford. We have had a broken cup holder and a zip which have been replaced in less than a week. I am very pleased with the service. Thank you.

5 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Company

Excellent customer service, Niamh was a pleasure to deal with. Best prices out there for the travel systems, quick delivery time to the Republic. Couldn't be happier with the company.

15 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Customer Service

Outstanding customer service. We were sent videos to compare products along with updates on product delivery.
The videos were excellent to receive and made the decision making even easier.
We’ll most definitely be buying from here again after receiving such excellent customer service.
This is how service for parents who need essentials for babies should be.

18 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely excellent experience

This company are absolutely fantastic, and provide an excellent, efficient and personal service. They are also (by far!) the best price around for top of the range baby gear so I have been recommending then to anyone who is looking to purchase baby items. Niamh is a pleasure to deal with and so helpful and knowledgeable, I will most def be a returning customer.

18 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant company

Highly recommend Bundle Baby to anyone. The pram I ordered was the best price I’d seen anywhere plus it was delivered within a few weeks. Communication on order status was updated constantly too.

There was a part missing from the car seat but after emailing I received a reply literally within a few minutes! They sent the missing item plus an additional gift which all arrived within a day or two. The email communication again was very prompt.

I would use Bundle Baby again without hesitation.

16 de agosto de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Communication improvements necessary

- Required a number of follow ups to get - through via email.
- There is no direct contact number to communicate with customer service.
- received the product in wrong colour but I had already spent several hours putting the product together so I didn’t communicate it back to company that it was incorrect colour.

11 de julho de 2022
Avaliado com 5 de um total de 5 estrelas

Good

Recommend the website. Good customer service too. Variety options on bundles.

30 de maio de 2022
Avaliado com 3 de um total de 5 estrelas

Delivery took weeks to arrive

Delivery took weeks to arrive, communication was absolutely poor. I went weeks without a buggy for my newborn baby.

22 de maio de 2022
logotipo da Bundle Baby

Resposta da Bundle Baby

Hi Francesca,
Thanks for your review. We do state clearly on the checkout page our pram orders take up to 2 weeks. I had a look at the order and can see it was sent 14 days after you purchased so within our stated time frame.

Kind regards,
Niamh

Avaliado com 5 de um total de 5 estrelas

Punctual, Professional, Polite - Highly Recommend

From our first meeting with Niamh it was clear that we were in safe hands. Niamh is an extremely informed sales professional, who catered for our every need. We eventually agreeed to purchase the 9 in 1 Cybex travel system and it is simply incredible. The delivery was extremely punctual also (even with Niamh having COVID, thanks again!!)

Overall, we would highly recommend Niamh and Bundle Baby Online. It is the best value and service that your money will buy.

Thanks again Niamh.

J&B

18 de abril de 2022

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