BusterBox Avaliações 3.282

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My dog gets so excited when his BusterBox delivery arrives So far, the toys have been a massive hit. Especially considering he wasn't much of a toy dog when he first came to us. The treats, although... Ver mais

Avaliado com 5 de um total de 5 estrelas

We are receiving buster box for the last 4 years and we absolutely love it. Harley does be so excited every month when he sees the box, because he knows it's for him and full of exciting toys and tre... Ver mais

Avaliado com 5 de um total de 5 estrelas

My 3 Romanian rescues love the Buster Box delivery, Rudy even opens the box himself these days! The tough toys are excellent quality and survive even my sister’s Boxer dog Dave’s relentless gnawin... Ver mais

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs. Completed the 12 month subscription with this company. Sent me several sales emails to get us to sign up for another year which I ignored. They automatically renewed our subscripti... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Pet Shop

Informação fornecida por fontes externas variadas

Dog Subscription Box Service in Ireland and the UK - Sending healthy treats and fun toys for dogs monthly. Join our pack of happy doggies :)


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 47% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Marley loves his buster box

Marley loves his buster box, and actually knows when it arrives, he gets very excited to open it, to see what new toys he gets, and loves most of the goodies.
He will jump up until it is opened and then plays with the toys.

24 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Carol,

Marley sounds like such a joyful pup! 🐾 We love hearing how excited he gets when his BusterBox arrives and can’t wait to dive into his new toys and treats.

Thanks so much for sharing — here’s to many more happy unboxings with Marley!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

Toys and Treats for dogs

They're toys and treats for dogs are really good quality, my dogs love them. Of ever there is a problem with your order, (which for me the only problem was the box I ordered initially was for bigger dogs) I just needed to call them and it was changed to a box for smaller dogs, they're extremely polite and courteous, they always want to make the customer happy, and they do that certainly for me

21 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Sue,

Thank you so much for your kind words! 🐾 We’re thrilled to hear your dogs love the toys and treats, and that our team was able to quickly help switch your box to better suit your pups.

Customer happiness means everything to us, and we’re glad we could make your experience a positive one!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

My favourite doggy company!

Buster box is one of my favourite companies ever! I look forward to receiving the box every month, as much as my fur baby does. The toys and treats are amazing, such great quality and so fun for the doggies. You are even able to customise the box and let them know what your doggy doesn’t like so it doesn’t get sent! It’s perfect. I love it. 10/10.

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Dear Prisha,

Thank you so much for your amazing review! 🐾 We’re thrilled to hear that both you and your fur baby look forward to the BusterBox every month.

It’s fantastic that you love the quality, customisation, and fun we aim to bring with every box. Your 10/10 means the world to us!

Thanks for being part of the BusterBox family!

— The BusterBox Team

Avaliado com 4 de um total de 5 estrelas

We receive our Busterbox every month…

We receive our Busterbox every month and can’t express how much my dog loves it! Instantly knows that the parcel is for him (not sure if he just smells the treats a mile off!) The toys are great quality and hard wearing! Having a staffy has been tough with toys as there destroyed within hours of purchase but not these! The treats always come in great favours and sometimes have an extra chew treat in there!
Highly recommended, a little on the pricey side, but worth it, and great value if you compare to supermarket pricing with higher quality toys and treats! Will continue to purchase every month 🥰

15 de outubro de 2024
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Sara-Louise,

Thank you so much for your wonderful review! 🐾 We love hearing how your staffy instantly knows the BusterBox is for him — maybe those treats really do have a super scent!

We’re glad the toys are holding up well, and the treats keep your pup happy. We agree, quality counts, and we’re thrilled you see the value in what we do.

Thanks for your continued support and for being part of the BusterBox family!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

My dogs love their monthly BusterBox as…

My dogs love their monthly BusterBox as they know they are getting new toys & treats. The price is great for what you get. If I went to the shop I’d be spending twice the amount or more. Quality is excellent and we love the surprise factor too.

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Sharon,

Thanks so much for your lovely review! 🐾 We’re thrilled to hear your dogs enjoy their BusterBox surprises each month, and that you find it great value compared to shopping around.

Quality and that surprise factor are what we aim for, so your kind words mean a lot!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

Happy dog happy life

Customer service is always quick and happy to help in anyway. From logging that my pup has allergies and never sending any in his box to chasing a delivery that took a few extra days to get to us. My dog loves these boxes coming to the door and has never not had a toy or treat he didn’t like and dive right into

18 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hello Michelle,

Thank you so much for your kind words! 🐾 We’re delighted to hear our customer service has been helpful and that your pup loves every toy and treat in their BusterBox.

We always want to make sure each box is just right, especially with allergies in mind. Thanks for being part of our family!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

Buster Box loving Frenchie …

My Frenchie absolutely loves getting her box delivered every month. She opens the box herself and loves getting new toys. I have to be quick getting the treats as she has now mastered how to open them and has occasionally ate the whole lot in one. Customer service has always been excellent. Would highly recommend Buster Box

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Lisa,

Your Frenchie sounds like a clever little treat thief! 😂 We love hearing how excited she gets opening her BusterBox and that she’s loving the toys and treats.

Thanks so much for your kind words about our customer service and for recommending us — it means the world!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

I just want to say how much we love…

I just want to say how much we love buster box my dog blu get so excited each month for his treats and new toys to come , any issues we’ve had they have been brilliant at sorting it out and I defo would recommend to friends and family

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hello Caseylee,

Thanks so much for your lovely message! 🐾 We’re thrilled to hear Blu gets so excited each month for his treats and toys. We’re always here to help with any issues, and your recommendation means a lot to us!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

My dogs LOVE buster box

My dogs LOVE buster box! The post lady leaves it by the front door and they sit there and wait until someone brings it in for them! They can’t wait to open it and get into everything! Communication with the guys is great too and they are always quick to respond and it’s not an automated message like most company’s! I would absolutely recommend and I’m sure Holly and Raine would be giving a 4 paw review!

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Tammie,

Holly and Raine sound like absolute stars waiting eagerly by the door! 🐾 We love hearing how much they enjoy their BusterBox, and we’re glad our team’s quick, personal communication hits the mark.

Thanks so much for recommending us — we’ll be sure to give Holly and Raine a 4-paw salute! 🐾🐾🐾🐾

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

Best thing since sliced bread ( according to Beau)

I was with Buster Box with my last dog and now with my new dog. Both dogs love/d getting their boxes every month. Beau (new rescue dog) I've only had a few months and he easily recognises his box out of all the boxes we get delivered (Amazon obsession) and I would love to say he waits patiently for me to open it but that would be a blatant lie. He is straight in that box and hauls out the first thing he can grab and is off with it before coming back for the rest. Buster Box is a big hit in my books. Not only do they send us a seection of natural treats but they also send 2 fab toys which he adores playing with. And on top of that they are extremely thoughtful. When my last dog passed they sent me a bouquet which was so sweet it made my day. Fab service, fab treats and toys, your dog will love you furever.

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hello Debbie,

Thank you so much for sharing your story! 🐾 We’re so happy Beau knows exactly which box is his and that he dives straight in — that’s the excitement we love to hear about!

We’re also touched to know our bouquet brought some comfort when your last dog passed. It means a lot to us to be part of your journey.

Thanks for your kind words about our service, treats, and toys — we’re honoured to be a part of your dog’s life!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

Excellent initiative for our furry friends

This is such a great box for my dog every month. It’s always something different and the treats are the good ones with little ingredients. My dog knows the box every month now and he gets so excited!! I highly recommend it ⭐️⭐️⭐️⭐️⭐️

16 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Andrea,

Thanks so much for your fantastic review! 🐾 We love hearing how your dog knows and gets excited for their BusterBox each month. Quality treats with simple ingredients are what we aim for, so your recommendation means the world!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

Always good products in the box.my dog…

Always good products in the box.my dog loves the toys.he also loves trying different treats.he goes crazy.well put together

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Natasha,

Thanks so much for your kind words! 🐾 We’re thrilled your dog loves the toys and treats—and that the boxes keep him excited! We always aim to put together something special each month.

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

Always a great box and always full of…

Always a great box and always full of surprises love the freez dry food my dog goes mad on it

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Ellie,

Thanks for the great review! 🐾 We’re so happy your dog loves the freeze-dried food and all the surprises in the box. Nothing beats that excitement!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

We have been using buster box for almost a year

We have been using buster box for over a year now and it has made a great collection of toys for my Newfoundland. We didn’t upgrade any of the toys and so far he has only ripped one. The toys are great quality with a wide variety and we have never had a duplicate toy or been disappointed by the ones we have received. The treats are great with natural ingredients and get a few different ones in each box. Buster now recognises the box and is so excited each time. Only thing that could be better is that I personally find the online site a little tricky to use.

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Maria,

Thank you so much for your lovely feedback! 🐾 We’re thrilled to hear Buster’s toy collection is growing strong and that he gets excited for his box each month. We really appreciate your honesty about the website — we’re always looking to improve and will take this on board.

Thanks for being part of the BusterBox family!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

Great box of goodies for my baby girl…

Great box of goodies for my baby girl Bella. Treats tailored (as could report that she is allergic) and great toys. She loves opening her Buster Box each month. Happy Dog- happy boxer’s mummy.

21 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Magdalena,

Thank you so much for sharing! 🐾 We’re so happy Bella loves her tailored treats and toys each month. Nothing beats a happy dog and a happy mum!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

My dog Nellie loves her buster box…

My dog Nellie loves her buster box arriving once a month she loves the treats always healthy and she devours them then her toys she gets each month she doesn’t part with them. Thanks for the great variety of treats and doggy toys

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hello Jane,

Thanks so much for your lovely review! 🐾 We’re thrilled Nellie enjoys her healthy treats and toys each month — it’s great to hear she treasures them!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

Amazing !!!

My pooch is 11 now and loves the time of the month when her buster box arrives, amazing treats and toys, couldn't be without it now. Great value for money delivered to your doorstep!!

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Sarah,

Thank you for sharing! 🐾 We’re so happy your pooch looks forward to their Buster Box every month — amazing to hear it’s become such a special part of your routine.

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

Great value. Highly recommended

Our dog absolutely loves receiving her Busterbox every month and can’t wait for us to open it for her so she can have her new toys and more importantly her treats.
Highly recommended and great value. It’s like doggy Christmas every month for our fur baby

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Amanda,

Thank you for sharing! 🐾 We’re so happy your pooch looks forward to their Buster Box every month — amazing to hear it’s become such a special part of your routine.

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

Great gift for doggies

These are great boxes for my dog they helped me pick the ideal items for my little yorkie has somethings they put in the box were too big but a quick chat and it was sorted

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hi Jan,

Thanks so much for your lovely feedback! 🐾 We’re glad we could sort out the perfect fit for your little Yorkie quickly — we always want to make sure every box suits your pup just right!

— The BusterBox Team

Avaliado com 5 de um total de 5 estrelas

My boys love their buster box

My boys love receiving their buster box each month. Good quality and amazing price. Nice selection of treats and love that each month there is a different theme.

The customer service is brilliant and professional. Highly recommend.

23 de julho de 2025
Avaliação não solicitada
logotipo da BusterBox

Resposta de BusterBox

Hey Chris!

So happy to hear your baby girl is doing the BusterBox happy dance every month! 🐾🎉 Nothing beats that tail-wagging excitement. Thanks for being part of our pack — we’ll keep the goodies coming!

— The BusterBox Team

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