Rented a dress from a seller on here and it came smelling of a curry aroma so I returned it the same day within 24hrs. I eventually convinced them to give me a refund but they won’t refund to my bank... Ver mais
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Veja o que dizem as avaliações
My second time renting with by rotation and really happy with my experiences both times. The process is easy and I would highly recommend it.
Excellent experience of renting through By Rotation - my lender was lovely and a really smooth and easy rental experience. My only criticism is the By Rotation fees can be a little steep so it c... Ver mais
The easiest experience ever! Really loved renting my dress from here and will definitely be doing it again.
Detalhes da empresa
Escrito pela empresa
The UK's leading peer-to-peer fashion rental app. Hire luxury designer clothes and accessories from top brands in London and the UK.
Informações de contato
3 Chandos St, W1G 9DH, London, Reino Unido
- hello@byrotation.com
- www.byrotation.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Horrible – didn't receive item
Dress is meant to arrive today, no contact from lender.
Don't know what is going on, but it seems like the app should be better at reminding you that the dress has or hasn't been shipped. Leaving for a wedding on Saturday, will need to go out and buy some random dress now??

Resposta da BYROTATION
Great service
Great service - the girl I rented the dress of was really lovely and the process was so easy! Would definitely rent again!

Resposta da BYROTATION
Fantastic service!
Fantastic! First time using this app. Great communication. Lovely item, arrived very quickly. All in all a really great service. Will definately rent again and would recommend to others

Resposta da BYROTATION
Rented my wedding dress
Rented my wedding dress through By Rotation and it was such a smooth process. The team were super responsive and came back to me on my many questions quickly and efficiently. I was also able to try on my dress at their Mayfair store which was an added bonus! Would highly recommend renting through them.

Resposta da BYROTATION
Love it! Sustainable way to not overcrowd your wardrobe
I have always had a great experience with ByRotation. The renters are very approachable, items always delivered on time and true to size and just like the images. I find it a very sustainable alternative to constantly purchasing new outfits.

Resposta da BYROTATION
Amazing experience
Claudia was very professional, made the whole process easy for me and got an absolutely stunning dress! I'd never done this before but it really makes sense ! I ended up wearing a stunning dress and would have paid quite a lot of money but didn't. Thank you very much for this genius idea. Service was second to none! Would highly recommend

Resposta da BYROTATION
Easy process
Easy process. Dress arrived exact date it was expected. Dress fab quality, got compliments all evening. Arrived in a Reusable sustainable bag with return label already printed. Would def recommend!

Resposta da BYROTATION
Dirty & unhelpful
The item I received was very dirty and smelly. It could not be worn!
I returned as soon as I could and have been told I cannot have a refund at all.
Won’t use again!

Resposta da BYROTATION
I never shop for fashion anymore
I never shop for fashion anymore - I've been using By Rotation for the last 5 years, lending out my clothes and bags and using that rental income to rent unique, interesting and new fashion from others on the app. It's been hugely rewarding - financially, socially and morally. It all feels so obvious now, and I'm glad I'm no longer the shopaholic I used to be!

Resposta da BYROTATION
if byrotation has no lovers then I am dead
been using byrotation for about 3 years now and never had a bad experience! the renters have always been lovely and the process is so smooth, they have saved my last minute fashion dilemmas on numerous occasions and is such an easy way to do your part in consuming less
will rave about this company till my dying breath, if byrotation has no lovers left then I am dead

Resposta da BYROTATION

Resposta da BYROTATION
Worst app ever
Worst app ever. I downloaded the app so I could be more sustainable as I love to buy clothing. I tried renting a dress for my friends hen trip to Paris, I paid up two weeks ahead of the event and assumed everything was finalised, only to receive a message 5 days before my trip to state that the ‘request had expired’ it seems the renter has to accept the request and she didn’t- even though she had been active on the app constantly. I tried again, same dress with 2 different renters and the same thing happened- expired requests! I have just bought the dress myself from the actual brand now which cost me £175 fingers crossed it arrives with the next day delivery. And now I have yet another piece of clothing in my overflowing wardrobe. It is gorgeous though. The concept is such a great idea, it’s just such a shame it’s dreadful/has time wasters on it

Resposta da BYROTATION
Great experience renting out my…
Great experience renting out my wardrobe, effortless app and a nice community on there

Resposta da BYROTATION
Lovely bag from a great lender
Lovely bag from a great lender. I had so many compliments. Lender was very helpful and able to get bag to me at short notice

Resposta da BYROTATION
Love By Rotation!
Every time I have used By Rotation the sellers have been polite, friendly and amazing at communicating to safely deliver the dress. By Rotation has all the tips and info you need to feel happy and secure about renting an outfit. It’s the best app ever!

Resposta da BYROTATION
Very easy rental
Very easy rental. Arrived super quickly and was perfect. Cannot recommend the site enough.

Resposta da BYROTATION
Replies to queries really fast.
Replies to queries really fast.
When I post new items, they are approved quickly or declined with instant reason so I can act quickly.

Resposta da BYROTATION
Incredible app
Incredible app, stunning user interface and so easy to use. Great way to make extra cash with clothes that would otherwise be sitting in my wardrobe doing nothing!
Hoping to scale up eventually thank you ByRotation!

Resposta da BYROTATION
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