Caledonian Travel Avaliações 

41.312
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Booking was easy, would have preferred Carlisle pick. Graham very informative and helpful. Hotel room clean and warm, water was luke warm reported it maintenence said to leave running for 5 minute... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lovely mystery 2 day break , everything was spot in , nice driver , perfect times , 2 nice stop offs , great hotel with good meals , room was perfect i had requested a double room if possible as there... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Overall we were quite satisfied with our stay, The upgraded Loch view was very comfortable and well appointed. The staff were all very approachable and polite including the waiting and bar staff. A s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Was a lovely day out to Skipton arrived back home in good time. Driver kept us informed at all times and outlined safety instructions clearly. A comfortable journey to Skipton and return back to Newc... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo
  2. também em
  3. Agregador de viagens
  4. Empresa de Ônibus Leito
  5. Hotel Econômico
  6. Pousada

Sobre Caledonian Travel

Escrito pela empresa

Award-Winning Short Breaks & Holidays by Coach

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Caledonian Travel are one of the largest operators of short breaks & holidays by coach in the UK with over 30 years experience in delivering holidays to hundreds of thousands of holiday makers.

With a superb collection of short breaks and holidays now departing from Scotland, the North East and Yorkshire our “Pride of Lions” and our industry leading team of drivers are waiting to whisk you away!

Offering an unrivalled selection of breaks across the Britain, Ireland and mainland Europe from Mystery Weekends to 15 day touring holiday of Italy- whichever you choose we can assure you of a first class service that has been awarded the Feefo Platinum Award for “consistently delivering excellence”.

Whether you are looking for a relaxing seaside break or a Family Fun weekend away, a bucket-list Sports break to a fun-filled Box Office break we are sure to have something for you to make memories!

With a Low Deposit of £40 per person now is the time to book that well-earned break.

Go on...Go Caledonian!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

41 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(41.312)

10.480 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Booking my trip

I was dealt with in a very professional manner by staff in the Glasgow office

6 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found the booking process easy and straightforward. Our team works hard to make arranging a holiday as simple and stress-free as possible, so it's wonderful to receive such positive feedback.

We hope you have a fantastic holiday and look forward to welcoming you again in the future.

Rosie

Avaliado com 4 de um total de 5 estrelas

Upcoming Mystery day trip

Booking process easy. Staff friendly

11 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that our team made such a positive impression. Providing friendly, helpful and professional service is at the heart of what we do, so it's wonderful to know that our staff helped make your experience so enjoyable.

We hope to welcome you again soon.

Rosie

Avaliado com 5 de um total de 5 estrelas

Cottswald and Royal Court hotel…

Driver was taken ill so we had to swap drivers and had additional passengers which was a bit disruptive because they were told to sit anywhere so all our seats were taken , apart from that hotel at Royal Court. Kersley was brilliant our third visit and we must admit the food was better and after being told there was a new chef it really made a difference would highly recommend this tour. The cotswoulds are fantastic.

16 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

To be honest the driver who we have …

To be honest the driver who we have had in the past has been brilliant,
But one down side is the hotels..
And I am with a lot of other people
Gluten free, mine is wheat, due,barley,
I am not a big lover for wet fish.
But I do know you can get Gluten free fish with breadcrumbs.
Not a curry person,I just like normal food, veg,mash ,chicken, chips, beef pork, gammon...
We went to have a meal on a train ride no Gluten free food at all.
It does pur you off.

7 de outubro de 2026
Avaliado com 5 de um total de 5 estrelas

We had the best time in Liverpool

We had the best time in Liverpool, loved the Aldephi Hotel, food was edible but not any more than that
Alcohol ie lager,cider and some spirits were half price during the day ,then after dinner it went on to buy one get one free, not that we drink alot but weather was warm so a nice cold cider went down well.
We loved the trips that were organised, beatles tour including Strawberry fields, and all other sites, then dropped us off at the Cavern club which now has two stages and a turn on each one.
Caledonian had informed us that our chosen seats had been changed as they were trialling, (if the bus's were half full , they would amalgamate other passengers going to a different destination but would pick up another bus at Gretna)
Needless to say some people did and some people didn't get the email so there was a bit of a standoff with passengers until the driver intervened.

We have booked up again but noticed one of the trips Ferry down the Mersey isn't included so they must be making cut.

Please don't be put off as the whole trip was amazing hence why we have booked again and cant wait, just hope they've decided on the bus situation it worked or not.

10 de agosto de 2026
Avaliado com 4 de um total de 5 estrelas

Torbay

The price was good. The rooms were tired. Hairdryer a big old fashioned one you have to keep your finger on to use. The carpets had large stains in the room.
There was a refrigeration unit going off outside the window all night. The food was too much cheese and very strange choices. One night we chose not to eat at all. One night despite being about the 5th in the restaurant we waited over half hour to get our dessert. They were clearing up before we were asked. Then 10 minutes later have up and left. The bar shutting at 11 on a Friday and Saturday was strange. Considering the place was full. The young lad on the clearing up of the bar area never stopped, he ran around everywhere. The coach was excellent great driver Geoff. But the hotel let them down. We went with them before to Isle of Wight and loved it all.

16 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you for taking the time to leave a review.

We're sorry to hear that you were disappointed with the hotel.

We would welcome the opportunity to investigate your concerns further. Please email customerservices@caledonian.com with your booking reference and details of your experience so that we can review this matter for you.

Rosie

Avaliado com 5 de um total de 5 estrelas

Having been regular customers over the…

Having been regular customers over the years, we have never had a bad experience. A couple of the hotels have been disappointing, namely Norbreck Castle in Blackpool & the Holiday Inn in Leeds, but for the price you pay, it's usually great value.

19 de outubro de 2026
Avaliado com 4 de um total de 5 estrelas

A nice hotel at the Thistle good food…

A nice hotel at the Thistle good food nice room

19 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you had such an enjoyable holiday. It's always rewarding to know that our customers have returned home with happy memories and a positive overall experience.

Thank you for choosing to travel with us, and we hope to welcome you away again soon.

Rosie

Avaliado com 4 de um total de 5 estrelas

The coach journey was good

The coach journey was good . But took too long to get there the 45 minUte break half way was too long . 15 minutes enough time to go to the loo / have a fag if u smoke . Driver v nice and helpful .
Hotel cheap , clean and in good central place in city
Beatles tour far too long , thought it was 2 hours but took 4 and was more a Liverpool tour

16 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you for taking the time to leave a review.

We're pleased to hear that you found your driver friendly and helpful and that you were happy with the hotel and its central location.

We appreciate your comments regarding the journey time and the service stop. Coach drivers are required to comply with strict legal driving hours and rest break regulations, and these breaks are scheduled to ensure journeys are operated safely.

We're also sorry to hear that the Beatles tour did not meet your expectations. We appreciate your feedback regarding the duration and content of the excursion and will ensure your comments are passed to the relevant team for review.

Rosie

Avaliado com 4 de um total de 5 estrelas

Only disappointment was when two buses…

Only disappointment was when two buses had to merge and we lost our booked booked seat when another coach had to merge with the one we was on,

18 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you for taking the time to leave a review.

We're sorry to hear that you were disappointed when circumstances required two coaches to merge and you were unable to retain your originally reserved seats.

Whilst we always endeavour to honour reserved seating, there are occasions where operational changes outside of our control mean alternative arrangements have to be made. We appreciate that this can be frustrating and are sorry for the inconvenience caused.

Thank you for your feedback, which has been noted and shared with the relevant team.

Rosie

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