Caledonian Travel Avaliações 

41.308
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Booking was easy, would have preferred Carlisle pick. Graham very informative and helpful. Hotel room clean and warm, water was luke warm reported it maintenence said to leave running for 5 minute... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lovely mystery 2 day break , everything was spot in , nice driver , perfect times , 2 nice stop offs , great hotel with good meals , room was perfect i had requested a double room if possible as there... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This was a last minute booking of 4 days before travelling. Hotel was lovely but had many steps throughout. Food was wholsome and tasty. The staff were polite and friendly especially the... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Bus was not the normal Caledonian vehicle. No charging points available. Drivers microphone was feeding back (loudly) allowing no proper introduction and welcome. Pickup times for the Saturday wer... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo
  2. também em
  3. Agregador de viagens
  4. Empresa de Ônibus Leito
  5. Hotel Econômico
  6. Pousada

Sobre Caledonian Travel

Escrito pela empresa

Award-Winning Short Breaks & Holidays by Coach

ezgif-com-resize

Caledonian Travel are one of the largest operators of short breaks & holidays by coach in the UK with over 30 years experience in delivering holidays to hundreds of thousands of holiday makers.

With a superb collection of short breaks and holidays now departing from Scotland, the North East and Yorkshire our “Pride of Lions” and our industry leading team of drivers are waiting to whisk you away!

Offering an unrivalled selection of breaks across the Britain, Ireland and mainland Europe from Mystery Weekends to 15 day touring holiday of Italy- whichever you choose we can assure you of a first class service that has been awarded the Feefo Platinum Award for “consistently delivering excellence”.

Whether you are looking for a relaxing seaside break or a Family Fun weekend away, a bucket-list Sports break to a fun-filled Box Office break we are sure to have something for you to make memories!

With a Low Deposit of £40 per person now is the time to book that well-earned break.

Go on...Go Caledonian!


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

41 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(41.308)

10.462 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy to find

Easy to find , quick and easy to book

4 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found the booking process easy and straightforward. Our team works hard to make arranging a holiday as simple and stress-free as possible, so it's wonderful to receive such positive feedback.

We hope you have a fantastic holiday and look forward to welcoming you again in the future.

Rosie

Avaliado com 5 de um total de 5 estrelas

Experience

My experience was nothing short of wonderful! The staff were great and explained everything we needed to know very well. Absolutely loved it!

17 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found the booking process easy and straightforward. Our team works hard to make arranging a holiday as simple and stress-free as possible, so it's wonderful to receive such positive feedback.

We hope you have a fantastic holiday and look forward to welcoming you again in the future.

Rosie

Avaliado com 5 de um total de 5 estrelas

I have had a lot of breaks with…

I have had a lot of breaks with caladonia travel and never felt let down

14 de setembro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're especially grateful for your continued support. It's wonderful to hear that you continue to enjoy travelling with us and that we have earned your trust time and time again.

We look forward to welcoming you on your next holiday.

Rosie

Avaliado com 5 de um total de 5 estrelas

great customer service

when I needed to amend my booking the customer service person was very helpful and put my mind at ease.

17 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that our customer service team was able to help with your booking amendment and put your mind at ease. Providing helpful, reassuring support is something we take great pride in, so it's wonderful to receive such positive feedback.

Thank you for your kind comments, and we look forward to welcoming you on holiday soon.

Rosie

Avaliado com 5 de um total de 5 estrelas

Went on a Frankie Valli/Tom Jones…

Went on a Frankie Valli/Tom Jones tribute 2 night stay at the Royal Court Hotel. Hotel very nice.food good, tributes great. Our original driver had a medical emergency on the first night, and luckily there was another Caledonian coach from our area staying at the hotel. The driver from the second coach told us there was enoughspare seats on his coach to get us back home. I can't remember the driver's name but he was fantastic keeping us informed of our arrival times ect.
Can't praise him enough.Well done Caledonian for employing such good drivers.

16 de outubro de 2026
Avaliação não solicitada
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that our customer service team was able to help with your booking amendment and put your mind at ease. Providing helpful, reassuring support is something we take great pride in, so it's wonderful to receive such positive feedback.

Thank you for your kind comments, and we look forward to welcoming you on holiday soon.

Rosie

Avaliado com 5 de um total de 5 estrelas

Brilliant

CannotFault this hotel.
Staff are amazing,from the first welcome,when you arrive

20 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you had such a positive experience and that the team made you feel so welcome from the moment you arrived. It's wonderful to know that the staff helped make your stay so enjoyable.

We really appreciate your kind comments and will be sure to share your feedback with the hotel team.

Rosie

Avaliado com 5 de um total de 5 estrelas

Lovely mystery 2 day break

Lovely mystery 2 day break , everything was spot in , nice driver , perfect times , 2 nice stop offs , great hotel with good meals , room was perfect i had requested a double room if possible as there were only twin rooms left to book & we had a suite with a double bed ! Cannot fault anything for the money we had paid , would reccomend to friends without hesitation , looking at another break in the new year for 4 or 5days . Thanks for a great weekend 😊

17 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you enjoyed your mystery break and that everything exceeded your expectations. It's wonderful to know that you were pleased with the driver, the stop-offs, the hotel, the meals and your room.

We're especially pleased that we were able to accommodate your room request and that you felt the holiday offered such great value for money.

Thank you for your recommendation and your kind comments. We look forward to welcoming you on another break in the New Year.

Rosie

Avaliado com 5 de um total de 5 estrelas

Very helpful with my booking hu

19 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found our team very helpful with your booking. Providing friendly and efficient service is always our aim, so it's wonderful to know you had a positive experience.

Thank you for your kind feedback, and we hope you have a fantastic holiday.

Rosie

Avaliado com 4 de um total de 5 estrelas

The holiday began well and finished…

The holiday began well and finished well. All trips were well planned and buses always on time Excellent driver. Hotel room was spacious and meals adequate.
Evening entertainment was a real treat.

12 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a review.

We're delighted to hear that you had such an enjoyable holiday. It's always rewarding to know that our customers have returned home with happy memories and a positive overall experience.

Thank you for choosing to travel with us, and we hope to welcome you away again soon.

Rosie

Avaliado com 2 de um total de 5 estrelas

This was our first trip with…

This was our first trip with Caledonian.
We stayed at The Torbay Hotel in Torquay. We had previously stayed at this hotel with Shearings.
On this trip we found that the meals left a lot to be desired - often small portions and bland. We had not been made aware that, before leaving the dining room after the evening meal, we were supposed to order our menu choices for the following evening. This caused initial confusion.
It came as a shock to find that on our arrival at the hotel we were responsible for taking our luggage from the kerbside up to our room on the 3rd floor and bringing the same down to the lounge very early on the day of departure.
The small, single lift was a bottle-neck. During our stay the lift was out of action for a day, which added to my problems, being 80yo with mobility issues and having to use the stairs.

20 de abril de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you for taking the time to leave a review.

We're sorry to hear that aspects of your stay at the Torbay Hotel did not meet your expectations, particularly regarding the meals, dining arrangements and the issues you experienced with luggage and lift access.

We would welcome the opportunity to investigate your concerns further. Please email customerservices@caledonian.com with your booking reference and details of your experience so that we can review the matter for you.

Rosie

Avaliado com 5 de um total de 5 estrelas

We were on the Durham

We were on the Durham trip and it was our first trip with Caledonian travel, the bus driver John was amazing he catered to everybody, the hotel was clean and food was good with a choice for everyone, we have booked another trip to Belfast so looking forward to going.

25 de setembro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you enjoyed your first holiday with Caledonian Travel. It's wonderful to know that John looked after everyone so well throughout the trip, and we'll be sure to pass your kind comments on to him.

We're also pleased that you enjoyed the hotel, found it clean and comfortable, and that there was a good choice of food available.

Thank you for your lovely feedback. We hope you have a fantastic time on your upcoming trip to Belfast and look forward to welcoming you on board again soon.

Rosie

Avaliado com 5 de um total de 5 estrelas

Was a great hotel

Was a great hotel. Food was good . Dinner n breakfast good quality n plenty of variety.. Room was clean n comfortable.

16 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you enjoyed your stay and that you found the hotel, food and accommodation to such a high standard. It's wonderful to know that your room was clean and comfortable and that you enjoyed the quality and variety of meals on offer.

Thank you for your kind feedback. We hope to welcome you on another holiday soon.

Rosie

Avaliado com 5 de um total de 5 estrelas

Great day out at a low price

Great staff, knowledgeable and helpful. A great mystery day out to Windermere, the cost was very reasonable, coach was clean and comfortable. Easy booking process and the experience convinced me to try a longer 4 day holiday to Llandudno at the end of November.

26 de junho de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you enjoyed your mystery day trip to Windermere and found our staff knowledgeable, helpful and welcoming throughout. It's also great to know that you found the coach clean and comfortable and that the booking process was easy.

We're especially pleased that you felt the trip offered such good value for money and that it inspired you to book a longer holiday with us. We hope you have a wonderful time in Llandudno at the end of November.

Rosie

Avaliado com 5 de um total de 5 estrelas

Very friendly

Very friendly
No issues
Will book again :)

20 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you found everyone friendly and that you had such a positive experience. It's wonderful to know that everything went smoothly and that you enjoyed your holiday.

Thank you for your kind feedback. We look forward to welcoming you on another holiday soon.

Rosie

Avaliado com 5 de um total de 5 estrelas

,very good service no problem booking…

,very good service no problem booking up and prices good

20 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you so much for taking the time to leave a 5-star review.

We're delighted to hear that you received very good service, found the booking process straightforward and were pleased with the value for money we offer.

Thank you for your kind comments. We look forward to welcoming you on holiday with us soon.

Rosie

Avaliado com 2 de um total de 5 estrelas

Driver Ricky was very rude to me and my…

Driver Ricky was very rude to me and my pregnant grandaughter,

17 de outubro de 2026
logotipo da Caledonian Travel

Resposta da Caledonian Travel

Thank you for taking the time to leave a review.

We're sorry to hear about your experience and your concerns regarding the service you received from the driver.

We would welcome the opportunity to investigate this matter further. Please email customerservices@caledonian.com with your booking reference and full details of what occurred, and a member of our team will review this for you.

Rosie

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais