Salesperson showed us what we wanted to see and explained the differences between the various options, thus making our decision easier. Prices were good as was the delivery assembly.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Even though our chosen refrigerator model was not in stock, the agent,Mr.Najeem Ebrahimi, found the substitute and was able to speed up delivery by one day.The delivery, including the timing was well... Ver mais
A empresa respondeu
Very pleased with service to deliver and install replacement dishwasher. The Whirlpool dw works well and was available immediately. Delivery was on time and carefully put in kitchen. Installers were... Ver mais
A empresa respondeu
I phoned to confirm delivery time. Arwyn Bheekhoo was my customer service rep. Very easy to talk to and his advice in what to expect upon arrival was very informative. Thank you Arwyn.
Detalhes da empresa
Sobre Canadian Appliance Source - Toronto
Escrito pela empresa
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Informações de contato
65 Dufflaw Rd., Unit 5, M6A2W4, Toronto, ON, Canadá
- 4167825900
4,5
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Best prices
Best prices!
Friendly and knowledgeable staff.
Excellent delivery service!
26 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi Elena,
We are so pleased to hear that you found our prices to be the best, our staff friendly and knowledgeable, and our delivery service excellent. We truly appreciate your business!
CAS
Super store everything at your fingertips.
Salesperson showed us what we wanted to see and explained the differences between the various options, thus making our decision easier. Prices were good as was the delivery assembly.
25 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi Brian,
Thank you for your wonderful review! We're so pleased to hear that our salesperson helped you easily navigate your options and that you found our prices, delivery, and assembly to be excellent. We truly appreciate your business.
CAS
Arwyn was very helpful
Arwyn was very helpful, polite and professional. Very satisfied experience.
5 de setembro de 2026
Avaliação não solicitada
Resposta da Canadian Appliance Source - Toronto
Hi Harry,
We're so pleased to hear that your experience with our team member was very helpful, polite, and professional. Thank you for your wonderful feedback!
CAS
We were informed frequently about the…
We were informed frequently about the progress regarding the time of delivery which was very accurate and made it easy to plan our day.
23 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi Renee,
Thank you for your wonderful review! We're so pleased to hear that our delivery updates helped you plan your day and that our service was accurate. We truly appreciate your business.
CAS
Friendly in store experience and great…
Friendly in store experience and great delivery team.
27 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi Baerbel,
We're so glad to hear you had such a positive experience with our in-store team and that our delivery team was great. We truly appreciate your wonderful feedback!
CAS
Even though our chosen refrigerator…
Even though our chosen refrigerator model was not in stock, the agent,Mr.Najeem Ebrahimi, found the substitute and was able to speed up delivery by one day.The delivery, including the timing was well organized.I appreciate the help of another agent,Jeremy, with the registration because there was a problem with the model number .Jeremy was very helpful and patient and managed to solve the problem.
27 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi Hana,
Thank you for your wonderful review! We're so pleased to hear that our team was able to assist you efficiently with finding a suitable refrigerator and speeding up the delivery. We're also glad that the delivery was well-organized and that our other agent provided patient and helpful support with the registration. We truly appreciate your business and look forward to serving you again!
CAS
Friendly and helpful service!
Friendly and helpful service! Arwyn was great.
27 de agosto de 2026
Avaliação não solicitada
Resposta da Canadian Appliance Source - Toronto
Hi Tess,
We are so pleased to hear that you found our service friendly and helpful. We truly appreciate your positive feedback and look forward to assisting you again in the future.
CAS
Resposta da Canadian Appliance Source - Toronto
Hi Marc,
Thank you for your wonderful feedback! We're so pleased to hear that you experienced excellent service and are enjoying your new dryer. We truly appreciate your business.
CAS
Harleen clearly understood our needs
Harleen clearly understood our needs and came up with the right solution
14 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi Carl,
We're so pleased to hear that our team member understood your needs and provided the right solution. We truly appreciate your positive feedback!
CAS
Customer service:
I phoned to confirm delivery time. Arwyn Bheekhoo was my customer service rep. Very easy to talk to and his advice in what to expect upon arrival was very informative.
Thank you Arwyn.
24 de maio de 2026
Avaliação não solicitada
Mike Blimkie our Duflaw branch…
Mike Blimkie our Duflaw branch salesman is terrific! Always very diligent!
16 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi Shawn,
We are so pleased to hear that Mike was terrific and always very diligent. We truly appreciate your business!
CAS
Quick and efficient installation and…
Quick and efficient installation and removal of old unit.
Good help on the showroom floor during purchase.
16 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi Jon,
We're so pleased to hear that the installation and removal of your unit were quick and efficient. We're also glad you received good assistance from our team on the showroom floor. We truly appreciate your positive feedback!
CAS
Great service
We knew what we wanted, and it took us under 10 minutes to finalize the order with Mayank over the phone, including delivery arrangements.
12 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi,
Thank you for choosing CAS! We’re glad Mayank made the process quick and easy for you. We truly appreciate your business and look forward to serving you again. Please recommend CAS to your family and friends!
CAS
Good and knowledgeable customer service
7 de agosto de 2026
Very pleased with service to deliver…
Very pleased with service to deliver and install replacement dishwasher. The Whirlpool dw works well and was available immediately. Delivery was on time and carefully put in kitchen. Installers were careful and knew how to install and adapt our tap to enter a new direction to match new dw intake.
Thanks to all for great job
6 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi Susan,
Thank you for your wonderful review! We're so pleased to hear that the delivery and installation of your new dishwasher went smoothly and that our team provided such careful and knowledgeable service. We truly appreciate your business.
CAS
I had a very good time ( again!)…at Canadian Source at Toronto. Not the first time! When I needed a new Fridge it was very easy to go there for help. They looked at my “history” there and appriciated
I had a very good time ( again!) purchasing my Fridge
At Canadian Appliances S
4 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi Dalya,
We are so pleased to hear you had another positive purchasing experience with us. We appreciate your continued business and kind words!
CAS
Purchase and the delivery was very…
Purchase and the delivery was very good. This is my 3rdpurcase at this location.
11 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi,
We are so happy to hear about your positive purchase and delivery experience. We truly appreciate your continued loyalty and support!
CAS
Resposta da Canadian Appliance Source - Toronto
Hi John,
Thank you for your wonderful review! We are so pleased to hear that you found our service quick and helpful, and our pricing fair. We truly appreciate your business.
CAS
Good Experience
The shopping and delivery went well with no problems. The delivery was made within the time window provided.
7 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi,
We're so pleased to hear that your shopping experience went smoothly and that your delivery was made within the expected timeframe. We appreciate your positive feedback!
CAS
Quick and easy process.Knowledgeable sales person.
Knowledgeable sales person.
No pressure to upgrade to something more expensive.
Delivery process explained clearly.
Positive suggestions when choosing the appliances.
7 de agosto de 2026
Resposta da Canadian Appliance Source - Toronto
Hi Carol,
Thank you for your wonderful review! We're delighted to hear that our salesperson was knowledgeable and provided positive suggestions without any pressure. We're also pleased that the delivery process was clearly explained. We truly appreciate your business.
CAS
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.