Ordered 16/10 paid £8 next day delivery 1 week later no sign of order Emailed customer services no response
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Veja o que dizem as avaliações
I've started using Capital wholesalers during the first lockdown and I haven't stopped since then! I love that they offer free next day delivery and take away the stress of either going to shop or "fi... Ver mais
As always, Capital Wholesalers provided an efficient, prompt, and high quality service. Great fruit and veg (and smoked cheddar!). Usually next day delivery (I ordered at 11pm so had to wait 2 days (s... Ver mais
In terms of speed of delivery, Capital Wholesalers are just outstanding. It's really impressive how quickly they can turn an order around for next day delivery, even in the run-up to Christmas. Also t... Ver mais
Detalhes da empresa
Escrito pela empresa
Inactive
Informações de contato
Reino Unido
- www.capitalwholesalers.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I haven't received anything or any…
I haven't received anything or any communication!
Will it arrive in time for Xmas?
Just like Martines' review from August the 9th I have now waited 2 weeks and still no Avocado oil. A notice from Parcel Force 'a shipment being sent from Capital Wholesalers that is due to be despatched on 08/08/2023 using our Express 24 service.'
Nothing so far and it is the end of day on 18/8/23
Order delayed about 2 weeks
Shipment was not dispatched for about two weeks when it was expected to be dispatched straight away. I raised an enquiry via the company website and received no reply.

Resposta da www.capitalwholesalers.com
You sent me mouldy fruit packaged very…
You sent me mouldy fruit packaged very inappropriately that does not appear to be anything like what I paid for..and you have ignored my emails
Fantastic customer service
I'm updating my review as I emailed Capital Wholesalers with a picture of the stuff that I threw out and asked for a refund on that part, they have responded really quickly and refunded the full amount which goes above and beyond anything I expected.
The issue was with the Parcelforce delivery being delayed but Capital Wholesalers were very friendly and apologetic and did not try to pass on the blame. I'm leaving my initial comment below as I believe the measure of a company is how they respond in situations like this and they could not have done better.
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Spent nearly £50 on nice salad stuff and fruit for the week and was really looking forward to it but most of what turned up was either rotten, has been bashed up in transit or will need using straight away.
Thanks you deliver done
haven't arrived..yet,maybe later
No customer service
Been waiting for 4 days know for my next day delivery and emailed 5 times with no response and no tracking number emailed about this and no response really bad customer service
The van driver to Lauriston Castle in…
The van driver to Lauriston Castle in Edinburgh this morning (Thursday 6th July) reversed round a corner at speed on the road near the cafe and came dangerously close to knocking down some small children. When I challenged him about this, he was unapologetic and abusive.
No delivery
No delivery
No refund
No explanation
No contact
No email reply
No phone number
Useless
Order of isle of white tomatoes…
Order of isle of white tomatoes advertised but then cancelled. Very disappointed
My delivery did not arrive
Order cancelled
Sadly, my order was cancelled shortly after I placed it and the company didn’t explain why. Very disappointing!
Ordered the items with 24 hour…
Ordered the items with 24 hour delivery. Ordered on Sunday and it’s now Thursday, still waiting for the delivery. With the items being fresh and perishable, it’s just not acceptable to have such a delay. I will be asking for a refund.
We were promised next day delivery and…
We were promised next day delivery and we still haven’t received the goods. Their telephone lines are not working so only can email but still awaiting reply. Very bad service
Was very happy with my first box and…
Was very happy with my first box and looking forward to the next. Thanks.
Cancelled order the next day without…
Cancelled order the next day without warning or explanation. Wouldn’t waste your time ordering from here.
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