carcentralbrum.co.uk Avaliações 

From start to finish Harry has been quick to respond with all details that we needed to know about buying a car this way.
Highly recommend it as very busy at work and don't really have time to physically go looking for cars.
Everything Harry said happened when he said it would and we now have our new car delivered only a week from seeing the ad.
Thankyou Harry

I recently posted a review about the experience I've had with this company and they replied posting their own deluded version of events so I thought I should just clarify the situation and state the facts: Your own review stated i had travelled from Scotland to view your van, I've never set foot in Scotland and certainly dont live there so I don't know why you would say i travelled from there. Very careless !
You also stated the van had only done 80 miles since it's last mot, well that's also untrue it was actually 778. I have since managed to obtain the pictures from your sales advert. You also stated that you had reviewed your own photos and the seatbelt buckles were intact, yes that does seem to be correct, although I reported to you the actual seatbelt to be broken and not the buckle and after reviewing your photos myself I can clearly see the centre seat belt is loose and not sat how it should be ( it should pull itself taught). You also stated that because your company's response didn't align with my expectations I chose to write my negative review. Just to clarify: from July 1st until I was eventually contacted by Harry on July 24th, coincidentally (within 1 hour of me posting my original review) I had made over 10 phone calls, sent numerous emails and what's app messages asking for some sort of acknowledgement to my communications and a resolution to get this serious safety defect repaired ASAP as obviously a working seatbelt is quite an important safety feature to have on any vehicle,(mot failure if its broken) and recieved the grand total of 1 email asking to send the repair quote which I had already sent to your company numerous times. So there wasn't really a response at all to meet my expectations. My expectations in such a situation is that you would fullfill your obligation as a motor trader and get the serious defect i reported to you repaired in an effective and convenient manner. After eventually speaking to Harry an agreement was made whereby i would get it repaired and be re imbursed. I had the seatbelt replaced and now they currently won't honour that agreement because they have decided to come up some unlawful sham settlement agreement that has been conveniently back dated to before any agreement was made between us, oh and it also conveniently has a clause stating I can't post any reviews on review sites about the company. I dont think this type of behaviour falls in line with the CRA or CPRs. Anyone thinking of buying a vehicle from this company think twice. Go and read the other 1 star reviews, there are lots of them and they all seem to have the same theme, lack of aftersales support when something goes wrong, dishonesty and no communication.

Stay away from these people
They lie..ignore your calls and emails
Bought a car in Jan 25 had it delivered to my home address..next day I changed my mind and returned it under the 14 day rule for distant selling
It took me until August to get my money back after going through the courts ..AA mediated for me and the dealership told them I would be paid on that day(which didn't happen)then they cancelled their contract with the AA and went with the RAC as a trusted dealer..TRUSTED..that's a joke
A week before they had to answer to the court..they offered to pay me if i cancelled the court (which would have made me liable for their costs) and I wasn't to leave any reviews etc

Great service,fast and efficient, the staff where excellent.
A great experience
Skoda superb

I purchased a bmw x3 and that seemed easy, happy to drop it to me at my cost, within the first day a drivetrain sensor error came up on the dash so they collected it and after 8 days i finally got the car back and then a week after that the central looking failed and left me and my disabled partner locked in the car for hours and had to pay a mechanic to help and then get it fixed which i appreciate was paid for by the garage. Two weeks later went in to the garage again as the turbo is just about gone and both control arms shot. Rear lights have gone and folding mirrors packed up. This is the only car i have brought and not really been able to drive it. No response from car hub or car central which ever name they wish to use now. Hate this car as I'm convinced it is cursed or something along them lines. Should never have been sold if the so called mechanic knew what he was doing. And as for the service i paid for pre delivery i do not think anything was done and as for the MOT passing is another questionable matter. DO NOT BUY FROM THESE COWBOYS. Warranty is not worth the paper its wrote on either

Perfect really happy

Worst garage to ever deal with stay well clear unless you got money to burn ignore emails and phone calls,

I bought a car from Car Central Birmingham in August 2024, and it was a catastrophic mistake. Within two weeks, a severe clutch failure rendered the vehicle a dangerous liability. When their half-baked repair attempts flopped, I exercised my legal right to reject the car. What followed was absolutely shocking.
Car Central Birmingham had the audacity to deny my right to return the vehicle, bombarding me with blatant lies and stalling tactics. I was forced to escalate the matter with a Section 75 claim through Lloyds Bank and seek guidance from Citizens Advice, who confirmed the dealership’s actions were indefensible.
Their communication was an absolute farce—unprofessional doesn’t even begin to cover it. For months, they ghosted my emails, only sporadically contacting me from unlisted mobile numbers. Eventually, they stopped answering my calls entirely, forcing me to borrow a friend’s phone just to get through.
After dragging their feet until January 2025—five agonizing months after the purchase—they grudgingly agreed to take the car back. They then relisted the car for sale before even processing my refund.
I eventually received a measly £3,000 partial refund on 24th March, with the remaining £6,000 conveniently “forgotten.” If Lloyds Bank hadn’t stepped in to recover the funds through a dispute, I’d have been completely ripped off. Car Central dodged calls, broke every promise, and pulled every slimy trick in the book to evade their obligations.
This dealership is a cesspool of dishonesty, incompetence, and predatory behavior. Car Central Birmingham should be avoided at all costs. Save your money, your mental health, your legal rights, and steer clear of these shameless people.

Brought a car last year only for the gearbox to go after only 700 miles.. they have had the car in for 'repair' for nearly 2 months. They never answer the phone or respond to emails. STAY AWAY from this company

The worst car buying experience. The car will not come serviced, despite what they charge and say, the service “is just a top up check” according to harry! Despite having a new mot my car had many faults including needing new discs and pads, needing 3 new tyres and multiple oil leaks, something the courts are aware of and trading standards too! You will not get the inspection promised or the PDI check, despite them charging you for it. Once you’ve paid you will never get that money back. They ignore everything, including CCJ’s from the small claims court. Question why they are no longer AA approved, I think I am to blame for that, you broke every one of their standards you promise and then you’ve ran to the RAC. That won’t last long with how you trade. My personal experience, 9k car, tried to return within 14 days as is my legal right, refused to refund, they collected to repair, 7 weeks later returned still not road worthy. Several thousand now spent and court action taken and won. Still refusing to pay. Read the trust pilot reviews do your research. I would never do any business with this company again or recommend family or friends to. The company has blocked google reviews for a reason. You will be risking driving an unsafe vehicle from personal experience.

bought dacia duster 2 days later glow plugs failed got it repaired /sent inoice 6 months later still not payed/sold with wires poking through rear tyre /TRACK ROD ENDS DEEMED dangerous could collapse at any time cars cant be driven as not road worthy /Both front discs heavily pittied causing front end to judder under braking/ was told car had been serviced oils Black as tar /timing belts worn water pump needs done if it had been serviced these things would have been done/service book stamped at 36K car now on 87K with no further service stamps please avoid having to take them to court sending letter of intent to give them chance to fix faults but they are very good at trying to get out of not putting thinGs right,furthermore as car arrived both driver's side wheels alloy are flaking and peeling of ,air vent tied up with string opened vent fell to bits in hand ,contacted A.A as approved used car ,they car hub dissolved from A,A to many bad reviews wonder why ?!.

Please dont even go near this company if you are looking to purchase a car and want to be at ease. The after service once you've paid them is shocking. They cut the call on you, give you false information etc and Harry the manager has no customer service skills at all its a joke. There is no such thing as warranty with these guys, and they'll make you pay for things which you have not even agreed to. I have never wrote a bad review for anyone so you know this is as real as it gets.

A huge thank you to the staff of Carcentral Brum, especially Harry, for their time and patience in sourcing me a new car. I was really worried about buying my own secondhand car after having a company car for most of my life, but I am beyond happy with my car and the service I received. Thank you

Bought a car, great service and really pleased with the price too!!

Honest, friendly and gave genuine advice when I was purchasing my second car. Highly recommend

Bought a fiat 500, my first car gentleman was exceptional, helped me choose a car fit for purpose which suited me and what I needed it for. I explained I wanted a manual and a small car, something that was durable and Harry did just that. Provided me with a choice of cars which I then chose the one I liked- originally this car was diesel which Harry explained would not be the most practical as living in a city with the new guidance and fees that had been raised - I was unaware of this. Once chose the car which was perfect for me Harry explained I could view the car and have a drive (not as the driver). The car was delivered with petrol in tank, all correct forms, Harry helped me throughout the whole process and gave me knowledge on where to go further - i.e insurance and other docs.
A couple years later my family went back for a new car they received the same service and have had no issues within the 5 years . Will recommend to first time drivers and anyone needing a helping hand, or anyone just looking for a good dealership

I bought a transit from these guys first class would recommend

I needed to change my car to a more practical family car, for myself 3 children and 2 dogs! Saw one I liked, viewed the car the next day, the process was so quick and easy! Harry has been a pleasure to deal with, any questions I’ve had he’s been brilliant, just had my car delivered and I’m over the moon with it! A pleasure to deal with, I shall definitely buy my next car !

Had a straightforward process in choosing the car..viewing it and after a few days the car was ready to pick up valeted to a very high standard. Harry is very good at his job and wouldn’t hesitate in recommending car central.

I purchased a ford ranger off this company, great truck, serviced and mot’d and good value for money. I would definitely recommend you giving them a try 👍