carcentralbrum.co.uk Avaliações 

I have just purchased a car from car central.
I’m really delighted
They helped me choose one that was suitable for my needs
Advised me on models that were possibly unsuitable
They serviced, got a new MOT, valeted and it was ready to collect the next day

The staff were really helpful demonstrating the on board computer 👍🏻

I would definitely recommend car central
They have lots of stock also !!

Great experience, highly recommend! From start to finish a complete smooth process and clear communication.

1st class service from these guys, and great car at a good price. I was a little cautious about buying on line , but all my questions and queries were answered honestly, more pictures and videos of the car were sent to me . And my new car was delivered within 4 days of my initial enquiry . Nothing was too much trouble for them .

I just bought my dream Golf R from these guys and it has been an amazing experience! I spoke with Harry who helped me through the whole process and made it a joyful and easy experience. Thank-you to the guys at car central, will definetely be back again for my next car.

Purchased a car in last 2 weeks for my wife, really pleased with it, great service and they were really helpful. They even valeted it ,inside and out , from the bodywork to the stitching .
Would recommend

Great service from start to finish nothing was too much trouble for these guys the whole team where very polite and friendly , also very knowledgable

Avoid at all cost customer service a joke
After sales a joke will ignore calls emails however you try to contact them 3and a half years and small courts to get a refund
Please look for a reputal company the reviews tell you it all

Please read all the bad reviews and listen to them. This business is a sham and Harry the dealer is a horrible person. Bought a car from him that was faulty, had an absolute ordeal trying to get it repaired and money back, he finally took the car back after 6 months of hell between us trying to contact him , and he didn't even give us a full refund. Please save your money and do not go near Car Hub Birmingham

HARD AVOID
This company should be avoided at all costs unless you like throwing your money down the pan.
Bought a car from here only for everything that could go wrong to go wrong. Spent thousands on parts and labor only for them to let it sit in their lot for 9 months not being repaired at all. Had to get my own private recovery to collect the vehicle at my expense and they tried to keep all my purchased parts for themselves. At one point they lent me a vehicle that wasn't road legal as a courtesy car, it got impounded by the police. Don't believe any of the 5 star reviews.
Shambles - would never go back. I'm reporting them to trading standards.

I found a vehicle I liked on a Sunday, Harry got in touch on whatsapp with the information on the process to have a vehicle delivered, I made the required £99 by bank transfer. Unfortunately, my circumstances changed through some bad luck later in the day. I informed Harry, (via whatsapp) explained my change of situation, he cancelled the car and refunded my Deposit in full by the following Wednesday.

Engine belt on vehicle I purchased came off few days after getting the vehicle.

I contacted you guys about the issue and was asked to have it fixed and provide invoice for refund.

I had it fixed for £120 and sent over invoice.

This was 9th may. Ever since I’ve been chasing this credit till now. No one seems to bother.
I’ve phoned 100000 times and all I get everytime is “ I will forward this to finance team“.

So it’s either the finance team does not exist or they don’t care or no one is sending the message across to them.

Just under 2 months of having the car, I’ve had to replace all 4 brakes. Ridiculous after it says everything is checked ✅. Whooping £400 bill on that.
Similar to most reviews they not willing to give back money.
Had a good service with you guys, all ruined now.
Terrible terrible customer service from you guys. Very disappointing. I’d be sent a court letter if I owed you guys this amount for this long. Ridiculous
Give me my money.

Just about the same as the other 1star reviews,i was sold a mondeo on the promise that the cam belt had been replaced and the automatic gear box had been serviced, they're haven't, Harry promised to send the invoices for them but obviously doesn't have them, also promised two new tyres as they were mot advisories but didn't,he said he would send money for tyres, he hasn't, I've had the cam belt replaced by a garage who have said it hadn't been replaced.i was sold the car on blatent lies.stay clear people.

Avoid this seller. I am having the worst ordeal of all my life right now. I bought a car to this garage on January. They passed the MOT the day before that they sold me the car and it was clear. But 3 weeks after the purchase, the car started to give me strong problems. I went to 2 different garages and they told me that the car was dangerous to drive and the last one made an official and complete report setting that the car was very dangerous to drive as had many problems that affect the safety of the car, and recorded a video. Obviously, none of the problems that had the car appeared in the MOT. I reported to the garage that the car was not even road worth into the 30 days after the purchase but they dont want to return my money back and on top of the ordeal that I am having, they are trying to say that I broke the suspension of the car in the 2 months that I had the car, when that mistake appeared in the before MOT that they did in the same MOT garage but that apparently disappeared of the MOT but not of the car, because the fault is there. I could never imagine that on top of the stress of knowing that you were driving a dangerous car, these people don't want even to give me my money back and they are trying to pay me the less possible blaming me for things that apparently were in the car before... Please, read all the reviews until the end and you will realise that I am not the only one in this situation.

This car dealership should be avoided at all costs.
Awful experience. Please read other reviews thoroughly and do not be fooled by 'suspect' 5* reviews.
Please refer to 1* star review left on 27/01/24 (experience date 23/01/24); the review highlights negative feedback brought to dealership's attention.
Is it a coincidence in the time since that FOUR individuals have left 5* reviews? Is it a coincidence that the FOUR individuals are all mutual 'friends' on social media? (This information is readily & freely available on open source). Is it coincidence these FOUR individuals all purchased cars from this dealership between 5th-19th Jan 2024?
Perhaps if the individual(s) running the car dealership invested time in delivering good service they wouldn't feel the need to manipulate online reviews.
Potential car buyers should perform due diligence on carcentralbrum before purchashing; look at other forums..

Ensure you read reviews from the bottom as I had told the garage I was aware of the bad reviews 3 days ago, as there was no good reviews on here, now there seems to be a lot of good reviews from 3 days ago after my conversation! I presume all fake. DO NOT USE this garage unless you want to spend all your hard earned cash on a car that’s not road worthy, we brought our car beginning of July for it to be in the garage the week after purchase. The car was taken to other garages 5 x, in the end we took it back to this place for them to sort, they refused to at first, but after sending a letter to say they was breaking the consumer rights act 2015 they had it in, 3 days later we had the car back, 5 days later the same problems started occurring that was meant to have been “fixed” they again had it back in the garage after the Xmas break. They ensured us the car was safe to drive, we broke down 2 days later. The car went into the garage the 3rd Jan, I was having to call the garage twice a day because I kept getting told they would call me back & they never did. They then said I was not allowed to call the office & had to call after sales who were not aware of any updates each time I called, they themselves had to call the office for updates - again they never got back to them. I had one call from Harry who spoke very aggressive to me, was swearing & shouting at me. The car was in the garage for 3 WEEKS!!!! 2 days later from picking it up we are AGAIN having the same problems, basically we feel the car has just been sat there for 3 weeks with no works taken place, sat under a tree covered in bird crap. Don’t bother wasting your money like we did with a car from this garage that isn’t road worthy and ends up in the garage 7x within 6months

Recently purchased a car just after Christmas and I am so happy with the service and how friendly the team was thank you so much.

Excellent service and really happy with the car

Outstanding experience, I couldn’t fault the customer service here they went above and beyond to help me find a car that I absolutely love! Would highly recommend and will definitely be returning to purchase my daughter a car.

Fab service! Highly recommend!

I bought a car just before Christmas break. The sales guy was really helpful and friendly. He was happy to explain everything, answered all my questions. The girl on reception was also really welcoming and friendly. She made sure my delivery was booked in on the day I requested. Had a great experience and would highly recommend to family and friends.