Cardyard Avaliações 

243
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was initially hesitant due to some of the negative comments on here, but my transaction was flawless. Had a large gift card I wanted to sell and therefore had to go through ID verification.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I purchased digital Amazon gift card vouchers from Cardyard totaling over £300. When attempting to redeem the claim codes on Amazon, every single code returned an immediate error stating: "Clai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Cardyard are incredibly clear about their process and extremely efficient in their execution. They genuinely went above and beyond my expectations. I provided the wrong bank details by mistake... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Used Cardyard for just over a year. Spent about £300 on vouchers, £60 (20%) of which were refunded due to bad actors selling used cards. Support is very active and on it with these issues, as long as... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Comércio online

Escrito pela empresa

If you have a gift card you don't want, we'll buy it off you for cash. If you shop at a national retailer, you can save money by purchasing a discounted gift card from Cardyard - it's like free money.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

243 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(243)

31 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Would recommend

Used a couple of time, recieved codes quickly and redeemed with no issue. Will be using this service again and would recommend to others

29 de março de 2024
Avaliação não solicitada
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Resposta da Cardyard

Thanks for taking the time to leave your positive review Micky and great to hear you had a good experience using our service. Thanks for your recommendation too. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Hassle free, easy to use

Super hassle-free process to make some money on unwanted gift cards - they charge a minimal fee considering how easy & quick it all was. Customer service replies fairly quickly, would definitely recommend this service to anyone.

25 de março de 2024
Avaliação não solicitada
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Resposta da Cardyard

Thank you very much for your positive review Aziz, and for sending us your unwanted gift cards. We really appreciate your recommendation too. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Great website

Very good people and great team

14 de fevereiro de 2024
Avaliação não solicitada
logotipo da Cardyard

Resposta da Cardyard

Thank you Nathan. I think we got through your sale now an you received payment for it. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Great stuff

Like most people I was sceptical at first - bought a £50 Playstation voucher for £41, arrived immediately, worked perfectly. Great site, highly recommend.

21 de março de 2024
Avaliação não solicitada
logotipo da Cardyard

Resposta da Cardyard

Thanks for overcoming your scepticism Rory, and for taking the time to leave your positive review, and for the recommendation. Best wishes, Mike

Avaliado com 1 de um total de 5 estrelas

Selected cash payment and input my bank…

Selected cash payment and input my bank details. They paid me in website credit.

20 de março de 2024
Avaliação não solicitada
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Resposta da Cardyard

You selected to be paid by Cardyard account credit. Once we made this payment to you, you requested payment of funds into your bank account so we immediately changed your order. You will receive cash payout on the next pay run, which is two days later. This will only be one day after the agreed schedule date because the original payment was made one day early.

Avaliado com 1 de um total de 5 estrelas

False gift cards seller

Having been a customer since 2019 the service started off well but has gone downhill significantly.

On the 30th of January I bought 4 Currys egift cards, 1 of which turned out to be utilised previously and as such no balance available to use. I contacted the team directly on support at cardyard.co.uk as I have done previously where the team has acted promptly and returned my money, yet on this occasion I was met with a significantly ineffective customer service team.

My email read "Dear Sir/Madam,

I have purchased the below gift cards just now to find the second of the list is utilised already. Can you please return this money to the original FOP –"

and shared a screenshot to assist. The email was sent 13 mins after I had received the vouchers and I have never in the last 4 years asked for a refund of a gift card that I have used. Nevertheless "customer support" responded with an ask to share the gift card number having been unable to understand a simple instruction of it's "the second in the list".

After responding I was then told by Demi on the 1st of Feb that an "investigation had been opened" and that they would be in touch. 3 weeks passed and not a single email was sent to communicate what is happening as cardyard looks to hope that you'll forget about the issue and they can keep the revenue despite violating the sale of goods act of selling faulty gift cards.

It was only when I emailed informing them that I would be taking them to trading standards that apparently all of a sudden on a Sunday Demi said "We have now concluded our investigation and have issued a refund to your payment card. Thank you for your patience." with money having not been received nor a mention of the processing times.

Demi states she is the customer service manager but her and the team severely lack simple skills. A call to curry's would have immediately highlighted when the gift card was used but there is no concern for customer satisfaction.

AVOID.

30 de janeiro de 2024
Avaliação não solicitada
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Resposta da Cardyard

After 4 years and countless purchases from us, you are suddenly saying AVOID because of a delay in refunding you for one £15 card. The card in question went into dispute with the seller and when this happens it can take longer to resolve, but it was done within our Ts&Cs. Very disappointing.

Avaliado com 5 de um total de 5 estrelas

I was apprehensive at first but the…

I was apprehensive at first but the website was very professional and guides you through every step. Order went through within a couple of minutes and I had two asda giftcards in my email (which ive already used successfully). Will be coming again!

8 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Cardyard

I'm very pleased you overcame your concerns James and made a purchase on Cardyard. Good to hear you've spent the gift cards already which is very sensible. Thanks for taking the time to leave your positive review and we look forward to your next visit. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Great site offering a good range of…

Great site offering a good range of gift cards at great prices. Very quick and helpful customer service responses. Will definitely keep using.

7 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Cardyard

We really appreciate your positive review James, and I look forward to your next visit to Cardyard. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Great customer service

I have been a customer with Cardyard for nearly 5 years and have made over 300 purchases buying in excess of 1000 giftcards. I recently purchased 3 Amazon giftcards and had a problem with one of them. I contacted Cardyard to investigate and was refunded within 24 hours. This is brilliant all round website where everyone benefits and the customer service is excellent.

25 de janeiro de 2024
Avaliação não solicitada
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Resposta da Cardyard

Thank you very much for your positive review and for being a loyal customer for 5 years. Its good to hear you've had a good experience and we were able to refund you quickly for the card that didn't work. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

100% recommend

Smooth and straight forward process. Thanks Cardyard 👍

10 de janeiro de 2024
Avaliação não solicitada
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Resposta da Cardyard

Many thanks for your positive review Elliot. It was good to get your unwanted gift card and pay you today. Please come back if you get any more. Best wishes, Mike

Avaliado com 1 de um total de 5 estrelas

Very unreliable

(Update) Appears these people can never admit when they are wrong and it’s always the customer! Very poor service.

Very unreliable. At first I thought they were great! . My gift card went through fine (I was selling it) I put my correct details in the system and was told I’d be paid 8th of jan (today) I waited I was later emailed saying my details were wrong so wasn’t going through. So I emailed the company and told them I had entered the details correctly but gave them a different one instead. I was then told it was my fault as I hadn’t given my PayPal account details to them. I informed them I wasn’t asked for them only my card. The lady then admited she had got it wrong but stated I wouldn’t get my money till WEDNSDAY! Now! I told them that was totally unfair and why did I have to wait another 2 days! The lady just continued to blame me in not so many words. Told her I was sending a complaint! I wrote said complaint and guess what! The same lady emailed me back! So there isn’t any head people above her supposedly which has made me believe this site isn’t a very good one or is a scam all together! Want to prove me wrong! Pay me my money u have already sold my gift card! My details were correct! If ur system don’t accept certain banks them specify that! Not blame the customer! 😡 Not very happy and won’t be telling others to use ur site! If I don’t get my money no matter or little it is I’ll be taking it further! It’s not acceptable to rip people off

8 de janeiro de 2024
Avaliação não solicitada
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Resposta da Cardyard

We provide a 5* service and you provided a 1* review. We tried to help you but you entered an incorrect sort code for your bank details so we couldn't pay you on the day. The correspondence from the support team was very polite and clear, and admitted to asking for PayPal details. We had apologised for this. Its clear now you want payment into your bank account. There's no getting away from it the sort code was wrong and you have now provided completely different bank account details to which we will attempt payment on the next pay run two days later (tomorrow the 10th January). The system recognised the sort code this time so it should go through. I know it can be frustrating when you make data entry errors but we have to make it clear that the error was on your side. If we don't make that clear then you won't know it is you that has to fix it. Thanks for submitting your gift card for sale on Cardyard. Mike
Update 10th Jan - we were able to pay you today which was the second attempt; thanks for correcting your bank account details and we have now completed the sell process on Cardyard.

Avaliado com 5 de um total de 5 estrelas

I havent got my money yet because I…

I havent got my money yet because I have to wait two weeks but instantly a buyer bought my apple gift card I trust cardyard because my friends used it and said it was a good website It was very easy to use and I dont understand why there are bad reviews.

27 de dezembro de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks for leaving your review so quickly after starting a sell transaction with us Aroon. You remarked on the negative reviews we get on Trustpilot. We sell money online which is a honeypot for fraudsters, and they leave negative reviews in order to sow seeds of doubt and spread their misery. We also get trolls. But its all worth it for the honest customers like you. Best wishes for 2024!!

Avaliado com 5 de um total de 5 estrelas

I think cardyard is the best company…

I think cardyard is the best company for second hand gift cards. I have sold my unnecessary Apple Cards and got all the money. Great customer service as well.

18 de dezembro de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks for taking time to leave your review about Cardyard Nirmal. I'm pleased to hear our service worked well for you and looking forward to seeing you on Cardyard again. Best wishes, Mike

Avaliado com 3 de um total de 5 estrelas

Great and useful idea but payment service to sellers is back to front and lengthy

I think being able to swap a voucher for something else is a great idea. However, I think the wait time of 2 weeks is excessive to be paid if you are the seller. There’s nothing stopping the buyer not using the card until after the 2-week period and the seller has been paid. I understand the buyer has 42 days in any case to use the voucher after purchase. I genuinely don't understand why you are made to wait 2 weeks to be paid. The buyer is also not under any obligation to inform Cardyard within 2 weeks before the sellers gets paid that they have used the voucher, but the seller has to wait 2 weeks for payment. Seems the payment service to the seller especially is a bit back to front. The exchange and payment to the seller could be done with being brought in the 21st century to be fair in regard to speed. Its handy to have though if you have a voucher you don't want.

1 de dezembro de 2023
Avaliação não solicitada
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Resposta da Cardyard

We have tried many different ways to work the service, and the one we have now is the one that works best for all parties. Payments for gift cards is a lot more complicated than it seems, and obligations continue after a gift card has been redeemed. We have no plans to change the 2 week quarantine. Thanks for using Cardyard.

Avaliado com 5 de um total de 5 estrelas

Great Service and Company

Really happy with Cardyard. Have bought 8 cards from here in past year. Very easy to use. 1 card had a problem with balance which was sorted really quickly. I was not aware of the 42 day spend time so only buy when you know you will use quickly.

1 de novembro de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks for leaving your review Rachel, and you are correct to only purchase gift cards from Cardyard when you are ready to spend them. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Great place to sell gift cards

Sold a few gift cards on Cardyard, excellent service, yes you have to wait 14 days to get paid but that’s fine and they have paid out every single time.

Well continue to use them!

Thanks.

25 de outubro de 2023
Avaliação não solicitada
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Resposta da Cardyard

That's great AK, and we look forward to receiving more of your unwanted gift cards in future. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Smooth service, no issues

I had a great experience selling my GiftCard on Cardyard. I was a bit hesitant as I had never sold a giftcard before and it was quite a high value card, but everything went smoothly and I got paid on time. What made me choose Cardyard over a very similar company was the website seemed much easier to use.

In short: 5-stars and would use again.

24 de outubro de 2023
Avaliação não solicitada
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Resposta da Cardyard

Its good to hear that our service works well for you James, and I really appreciate you took the time to leave a review. Kind regards, Mike

Avaliado com 5 de um total de 5 estrelas

I had a great experience with this company

I had a great experience with this company, they were helpful and responsive. I sold a playstation giftcard and was paid quickly, where I needed communication this was excellent.

28 de setembro de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks for your nice words Helen and for taking the time to leave your review. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

The website is very reassuring

The website is very reassuring. I often sell cards on it and always receive the corresponding payment. I feel confident about the amounts involved; they do a great job. I have also bought The White Company cards, which saved me a lot of money. Most importantly, if there are any issues, communicating with customer service results in a quick response.

4 de setembro de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks for your kind words Xingpu, and for being such a big customer. We really appreciate you took the time to leave a review, and you send us so many unwanted gift cards. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Was able to swap my useless £50 voucher…

Was able to swap my useless £50 voucher for one I wanted and it only cost me £2.50.

Great service that works as described, if you follow their rules/steps.

10 de agosto de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks for leaving your review Param, and for using our Swap service which values your unwanted gift card an extra 5% when you swap it for another. Thanks for your complement and I agree it works well if you comply with our process. Kind regards, Mike

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