Cardyard Avaliações 

244
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was initially hesitant due to some of the negative comments on here, but my transaction was flawless. Had a large gift card I wanted to sell and therefore had to go through ID verification.... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I purchased digital Amazon gift card vouchers from Cardyard totaling over £300. When attempting to redeem the claim codes on Amazon, every single code returned an immediate error stating: "Clai... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Cardyard are incredibly clear about their process and extremely efficient in their execution. They genuinely went above and beyond my expectations. I provided the wrong bank details by mistake... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Crap. Partially blocked account for no given reason!! Do not use, if you prefer convenience

Detalhes da empresa

  1. Comércio online

Escrito pela empresa

If you have a gift card you don't want, we'll buy it off you for cash. If you shop at a national retailer, you can save money by purchasing a discounted gift card from Cardyard - it's like free money.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

244 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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3,5

Todas as avaliações

(244)

31 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Was able to swap my useless £50 voucher…

Was able to swap my useless £50 voucher for one I wanted and it only cost me £2.50.

Great service that works as described, if you follow their rules/steps.

10 de agosto de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks for leaving your review Param, and for using our Swap service which values your unwanted gift card an extra 5% when you swap it for another. Thanks for your complement and I agree it works well if you comply with our process. Kind regards, Mike

Avaliado com 1 de um total de 5 estrelas

Please remove this website! It is a scam and Customer service is a disgrace

Please remove this website because it is not legal anymore! It will ripp you off and the customer service is so rude! They don't care about customers... i have been selling my gift cards for almost 2 years and now I have decided to stop it! What a scam they are! When I have 2 gift cards, I usually sell both at the same time, because in that case they will send you more money. If you send 1gift card today and 1gift card tomorrow you will get less money for your cards!!...I had complained about that to their customer service(agent Nicky - disrespectful old lady) and they pretend that everything is normal..... I sold more than 80 gift cards and this is a disgrace. They assure me that everything is alright and I know it is not because amount for the 1gift card(Uber) when you decide to sell it through paypal is 7.61£ and if you decide to sell 2gift cards at the same time you will get 16.21£ which means 8.10£ per 1 card in that case. They intentionally rescheduled my gift cards so they can pay lower amount... Agent Nicky didn't respond on my messages when she realised that they ripped me off!

3 de agosto de 2023
Avaliação não solicitada
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Resposta da Cardyard

We are trying to help you by providing a service and you make these upsetting and false allegations. You also made a wholly inaccurate derogatory statement about one of our staff who went out of their way to assist you. The shortfall in payment is due to PayPal cross border fees which are out of our control. We pay £8.60 for an Uber £10 gift card. You want cross border payment into Paypal, so they remove 99p and you get £7.61. You get double payment for two of them = £17.20, and Paypal withhold 99p so you get £16.21. If is best to submit a single order to Cardyard which will result in a single payment. You submitted 2 sell orders, and the cards sold on different days, so you got paid on different days, and paid PayPal 99p twice. Having looked into this its clear you are based outside the UK, but we are a UK only service, so its about time you stopped using our website, thanks.

Avaliado com 5 de um total de 5 estrelas

£50 apple giftcard

Sold a £50 giftcard and received in 2 weeks!
Concerning the responses but ain’t my prob so, love u card yard review replier 🩷

21 de julho de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks using Cardyard and selling us your gift card Daniel. Thanks also for leaving your nice review - and love you too!

Avaliado com 5 de um total de 5 estrelas

I've used them in getting rid of…

I've used them in getting rid of unwanted gift card, they're very honest, reliable and also upfront about payments. Thier support is great! Great platform 👍

12 de julho de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks for taking the time to leave your review Clancy and for your kind words. I'm very pleased Cardyard worked for you and grateful for your review. Kind regards, Mike

Avaliado com 5 de um total de 5 estrelas

Absolutely Fantastic experience

Absolutely Fantastic experience! I used Card Yard because I read such good reviews on here and since I had such a good experience I thought it was only fair I should pass it along to someone else thinking of using them. I got a really lovely but large gift card a few weeks ago that I knew I was never going to spend and so I put it up on Cardyard. I did feel a bit uneasy when I had to do the verification process with them and I was slightly unsure of why they were asking so many details, but I trusted the process and I am delighted I did. The communication from them was fantastic and they delivered the money to me a day earlier than promised and earlier than the time they said they would as well! Honestly delighted and wouldn’t hesitate to use them again for selling future cards and even for buying some too! Great company!

21 de junho de 2023
Avaliação não solicitada
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Resposta da Cardyard

What a lovely review Jade. We really appreciate that you took the time to write your review and I'm delighted Cardyard worked well for you. I look forward to seeing you back on Cardyard again in the future.
Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Reliable and recommended

I have been using this service for a few years, especially to buy Amazon gift cards and sometimes I have sold ASDA gift card.
I have never had a problem, except once and on that occasion the issue was resolved by email within minutes.

16 de junho de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thank you for leaving your nice review Alberto, and for your loyal custom over the last year and more. Kind regards, Mike

Avaliado com 1 de um total de 5 estrelas

Dubious security methods for new accounts

Tried to open a new account and was asked to send personal details over email to verify my ID, this is the most insecure thing I can think of , tried to contact directly but the phone number is just an answering machine , they don’t return calls and the live chat takes over 30 mins to get a response. I can’t continue to use a company that uses such an insecure method to verify me. Just read the reply below I’m an OAP from Hampshire not a fraudster and it’s a genuine review of my experience.

11 de maio de 2023
Avaliação não solicitada
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Resposta da Cardyard

We no longer ask for ID when purchases are made. There was a time when many purchasers where fraudsters, but thanks to SCA by the credit card issuers, the incidents have dramatically reduced. The security systems we use have greatly improved too. We still decline some purchases, but do so with more confidence so don't bother to ask for ID.
Original reply on 7th August 2023: Thousands of people follow our requests for ID when making their first purchase. You wouldn't then left this 1* review. You are behaving like the other fraudsters who left 1* reviews - yes really we get a lot of proven fraudsters leaving 1* reviews. And many of them are OAPs from Hampshire.

Avaliado com 1 de um total de 5 estrelas

ive been waiting 3 months for payment…

ive been waiting 3 months for payment after my voucher was sold

17 de abril de 2023
Avaliação não solicitada
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Resposta da Cardyard

I know you've been having problems updating your PayPal account which was exacerbated by you creating multiple accounts, but we sent you very clear instructions on logging on and updating your account details over and over and with all the other correspondence. It's your PayPal account, you have to register with it, we've done all we can to help, but you just won't do it! As Milton Jones said, you can lead a horse to water but you can't make it scuba dive.

Avaliado com 4 de um total de 5 estrelas

I’m still awaiting funds for a gift…

I’m still awaiting funds for a gift card I sold, but it was an easy process in which you get a fair amount back.
The only thing I would put as a negative is that the website isn’t as clear as it could be, I thought once I had provided all the information required that I would be waiting a maximum of 2 weeks for the funds. When actually it’s 2 weeks from the date another customer purchases it, in my case this has added around a week to my wait time. It’s not the end of the world but I do believe in websites being clear, upfront and honest and I think this could be imrpoved.

13 de abril de 2023
Avaliação não solicitada
logotipo da Cardyard

Resposta da Cardyard

Thanks for taking your time to leave a review AMC and for providing feedback. When you list a gift card for sale on Cardyard, a panel appears that gives an estimate of when you will receive your payment based on the average time it takes to sell that type of card, plus the 2 weeks. We are honest and upfront, but are always looking for ways to improve our messages. Thanks for trying us out and I hope you come back and use Cardyard again. Kind regards, Mike

Avaliado com 5 de um total de 5 estrelas

Good Customer service

Discovered this company recently. Really good company for selling your unwanted gift cards. I sold a card and the money was in my account on the day specified. I had an issue with some codes I purchased. This issue wasn’t anything to do with Cardyard but with the company I was purchasing from. The issue was sorted within a couple of days. Great idea to make savings and I will definitely use Cardyard again. Thanks for your excellent customer service and for resolving my issue.

30 de março de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks for your review Polly, especially as the codes you bought proved to be problematic, but the refund is on its way. Kind regards, Mike

Avaliado com 1 de um total de 5 estrelas

I have not been able to purchase any…

I have not been able to purchase any gitcards. I have sent several emails and messages without getting a replies. Very poor experience

27 de março de 2023
Avaliação não solicitada
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Resposta da Cardyard

We expect people to moan about the service they receive, not to moan about not receiving a service!

Avaliado com 5 de um total de 5 estrelas

Very quick to get gift vouchers

Very quick to get gift vouchers. I purchased Amazon codes twice and on both occasions I received it literally within few minutes. The only place I can think of that saves you money on Amazon shopping. Not too many companies so far, but hopefully they will add more in the future. Would strongly recommend!

19 de março de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks for your recommendation Dan, and for sharing your experience of Cardyard on Truspilot. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Regular customer, no issues in any of my purchases

Over 5 years I have bought about 20 cards with values ranging from £10 - £500 from brands inc. Amazon and Apple, and sold two vouchers. Experienced no issues at all in any of the transactions. Took a while but finally leaving them the 5* review they deserve.

9 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks so much for your reviews Stuart, and for 5 years of custom. I'm very pleased to hear of your good experience and here's to the next 5 years. Kind regards, Mike

Avaliado com 5 de um total de 5 estrelas

Impressed. Would recommend!

I had a £100 Currys Gift Card for a couple of months that I didn't really have much use for. Wanted to sell on, but there seemed to be limited options (mainly auction or marketplaces) and thought those options seemed a bit risky.

Came across Cardyard from Google and an online forum I regularly use. Skeptical at first but given the generally very positive reviews on here I thought I would give them a go. And I'm glad I did!

Signed up and sent the voucher by email and received several confirmation emails and told payment would be in 2 week's time and given a fair rate. Payment arrived on time exactly as promised.

I would highly recommend and would use again.

6 de fevereiro de 2023
Avaliação não solicitada
logotipo da Cardyard

Resposta da Cardyard

Its great to hear your story Chris, and I'm glad you found us and gave us a go. Thanks for your recommendation and I look forward to seeing you on Cardyard again soon. Kind regards, Mike

Avaliado com 5 de um total de 5 estrelas

nothing but positive experiences with…

nothing but positive experiences with this company.. over 200 gift cards/vouchers purchased over the years..

28 de janeiro de 2023
Avaliação não solicitada
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Resposta da Cardyard

Its been great having your custom over the years Marcus and thanks for your review. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

Very easy for selling and buying

I sold a gift card through Card Yard, the process was exactly as explained on their website. It took a few days for the gift card to sell, the money was held for quarantine for 14 days after that, and then was credited to my Card Yard account. I used it to buy another gift card for a different retailer, got the code straight away and redeemed it with no issues. Highly recommend!

18 de janeiro de 2023
Avaliação não solicitada
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Resposta da Cardyard

Thanks for your recommendation Char and for leaving your review. Using our swap service by taking credit to purchase another gift card makes the most sense when exchanging gift cards. Best wishes, Mike

Avaliado com 5 de um total de 5 estrelas

My Curry’s E-Gift Card Was High Value…

My Curry’s E-Gift Card Was High Value Item So Was Very Reluctant, But Excellent Service, Prompt Response, Does Exactly What It Says On The Tin, Highly Recommended

6 de janeiro de 2023
Avaliação não solicitada
logotipo da Cardyard

Resposta da Cardyard

I'm glad you persevered and sold us your unwanted e-gift card Don. Thanks for taking time to leave your review and for your recommendation. See you again I hope. Best wishes, Mike

Avaliado com 1 de um total de 5 estrelas

Dispute resolved but would still avoid in the future.

TLDR: Would have stayed but this company is not ran by someone who takes criticism well.

FINNAL EDIT (20/01/2023): Sent a formal letter to this company quoting my rights under the Consumer Rights Act 2015 as they have been radiosilent, then suddenly reply with a link regarding a new rule that was not written in their terms and conditions (nor is it legally enforcable) stating they would not reply to customers that had left a negative feedback.

Quite literally make rules up as they go and not a company that takes criticism at all.

As of 16/01/2023 (22 days) I was finally advised of a refund, not via email, but via a reply on Trustpilot. There was no explanation of what happened.

18/01/2023, unprovoked, this company said they will inactivate my account as I said "I would avoid them in the future".

Not entirely sure why my account was still active by 20/01/2023 but I have cancelled my account manually today and will never return.

EDIT (03/01/2023); 1 week post complaint and dispute. Cardyard sent an email stating “we are not shifting the blame on you” and “accidentally sent emails intended for the person who sent us the card”, which I seriously doubt is true. None the less, no updates from them since.

Bought 2x£50 Amazon Vouchers from this company (amongst other vouchers which went well until now) but they came invalid and already redeemed.

Tried to resolve this in a civil manner by providing all time stamped proofs that the products were already redeemed prior to being dispatched to me.

Currently still trying to resolve this but Cardyard is trying to shift the blame to me because the seller “is a long standing client” and “was adamant that they did not spend them”.

Not impressed so far. Let’s see what they do to rectify the situation but Trading Standards will certainly want to know about this.

26 de dezembro de 2022
Avaliação não solicitada
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Resposta da Cardyard

You were issued a full refund using the same payment method you used when you purchased the cards.

Avaliado com 5 de um total de 5 estrelas

A bit of help saving money

I'm not going to lie, I'd not heard of the website before using it and I was understandably worried about how apparently open to scams this might be.

However...

My experience was a great one. I bought vouchers for Currys which helped make a Christmas gift (which isn't ever discounted anywhere!!) a little more affordable. I saved 8% and someone who didn't want to shop at Currys received something back for a voucher which might otherwise get wasted. Win win!

Obviously I can't speak for anyone else or guarantee your experience, but using this service worked out well for me.

23 de dezembro de 2022
Avaliação não solicitada
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Resposta da Cardyard

Thanks for your review Tim. I glad you persevered with your sale and thanks for letting us know your highlights. Please come back for more discounts in future. Merry Christmas! Mike

Avaliado com 5 de um total de 5 estrelas

What a useful website

What a useful website. Had no idea it existed until a friend told me about it. So easy to sell unwanted gift cards. Very informative on how to sell and you don't even need to do much at all. You can check the status of the card you are selling from sold, to in quarantine, Verifying etc. Then after approx 14 days the cash is transferred to your preferred account. What I also like about this is when you give the gift card details it tells you how much it will sell for, and that is what you get. There is no hidden agenda or fees other than a small one to sell the card which is more than reasonable. I'm very pleased that for a £50 gift voucher I received £39.50. Am very happy and wish I'd known about this website before. Will definitely use in the future.

14 de dezembro de 2022
Avaliação não solicitada
logotipo da Cardyard

Resposta da Cardyard

Thanks so much for your comprehensive review Tracy. I'm very glad you found us and I look forward to seeing you on Cardyard again soon. Best wishes, Mike

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