Castrads radiateurs en fonte superbes, achetés à Lagów en Pologne. M. Kozlowski et toute l'équipe : d'une gentillesse et d'une réactivité hallucinante, même quand mon plombier m'a laissé en plan. Se... Ver mais
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Veja o que dizem as avaliações
Bella was super helpful and happy to change our order with last minute changes to suit our room colour.
Initially I gave a poor review because of a delay of a catalog. Castrads followed up stating holiday shipping cause some delays. They promised my catalog would be there the next day, and it was. They... Ver mais
John went above and beyond when I reached out for help after 8 radiators failed at the same time! He worked hard to find a mix of radiators in the NY area that would work in one of my rental units in... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Castrads cast iron radiators are trusted the world over by plumbers and engineers for their superior quality, and by architects and homeowners for their exquisite finishes and timeless design. The perfect heating solution for townhouses, cottages and manor houses alike, every radiator is hand- assembled and finished in Manchester with impeccable attention to detail and delivered across the globe.
Built to order. Made to last.
Hand-built and finished in Manchester.
Radiators made to specification by our dedicated team. Get the perfect radiator for your home.
Informações de contato
1 Kenwood Road, SK5 6PH, Stockport, Estados Unidos
- 0161 439 9350
- info@castrads.com
- www.castrads.com
4,9
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Item as good as pictures arrived on time
As shown in pictures, arrived promptly and good communication
27 de novembro de 2023
Superior product - first class all round
Very knowledgable and professional customer service. Excellent quality and range of products. Simply fantastic - first class all round.
27 de setembro de 2023
We bought 3 radiators from Castrads…
We bought 3 radiators from Castrads awhile ago and two of the valves have now rusted. Even though the website says they are guaranteed for 10 years apparently we bought them before this guarantee was instated (less than 10 years ago)
Castrads would not give us replacement valves but merely a discount on new ones.
24 de novembro de 2023
Resposta da Castrads
Hi Michael
We're very sorry that you were unhappy with the level of service you received and for the inconvenience this has caused, I completely understand your disappointment. I'm afraid we were unable to replace the valves free of charge as they were over 3 years out of guarantee. I hope the discount applied to the new valves went some way to lessen your frustration.
Great communication and always quick…
Great communication and always quick delivery.
21 de novembro de 2023
Beautiful craftsmanship- and look…
Beautiful craftsmanship- and look perfect in our Victorian home
17 de novembro de 2023
Arrived as notified well packaged
Arrived as notified well packaged
Beautiful Bee motive radiator stays
15 de novembro de 2023
Beautiful products
Beautiful products , my house is so chic and warm now
Ecverything went fine with the order and the delivery
Quite costly a]but worth it
31 de outubro de 2023
Beautiful products!
This was second bespoke radiator we ordered from CastRads. The radiator is so beautiful! Couldn’t be more delighted with it. Customer service is absolutely fantastic. This company deserves every ounce of success they have because their attention to every detail is spot on.
7 de novembro de 2023
Wonderful customer service
Wonderful customer service - helpful emails, quick responses and lovely communications.
1 de novembro de 2023
Excellent service
The website made it easy for me to choose the correct parts I needed because of the information, Bit expensive but then you pay for DPD delivery and I have never been let down by them so was worth the extra cost. Parts arrived within a couple of days and the quality was exceptional. I would use and will recommend Casrads in the future.
30 de outubro de 2023
Game changer…
Not only is our custom radiator providing sensational heat to our master bedroom which was always cold, but it looks beautiful and original in our 1920. Had an amazing experience with Castrads from the initial ordering, delivery, and then when our HVAC team had installation questions. Cannot recommend highly enough and plan on working together for another project!
13 de setembro de 2023
Avaliação não solicitada
Excellent service
16 de outubro de 2023
Lovely Bee wall stays
Ordered the gorgeous bee wall stays and they were delivered the next day !
12 de outubro de 2023
Delivered very quickly and well packaged
9 de outubro de 2023
Excellent customer service
Excellent customer service everyone we spoke to was super helpful and knowledgeable . Excellent quality radiator can’t wait for it to be installed.
6 de outubro de 2023
Great product
Great product, very professional and personal service from quote to delivery, very reliable order and delivery schedule.
This is my second purchase.
6 de outubro de 2023
Great product delivered with good…
Great product delivered with good communication from start to finish.
27 de setembro de 2023
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