Ordered Monday morning, arrived Tuesday morning. Could only be improved if they'd hand delivered and fitted them for me! Good range of products but searching through thousands of sprockets for a non s... Ver mais
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Veja o que dizem as avaliações
I had an unusual request: sprockets and chains for a Scouting project. These folks were brilliant, not only finding the right product but also supporting the Scouts (which is a charity). Lovely human... Ver mais
A empresa respondeu
The online purchase was intuitive and easy. Shipping time was also fast, considering that this came from the UK and was delivered to the Philippines. The price is also fair. Will definitely purchase m... Ver mais
First class service, quick, efficient. Had a chat with Matthew Rice who helped me select the right rear sprocket for my Bonny and then helped me through payment process as I was struggling. Highly rec... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de motocicletas
- Concessionária de motocicletas
- Loja de acessórios para equipamentos de motocicletas
- Loja de peças para motocicletas
- Oficina de conserto de motocicletas
Escrito pela empresa
Chains and Sprockets, founded in 2011, is a leading online retailer of motorcycle parts and maintenance essentials. We supply riders across the UK with premium chains, sprockets, filters, brake pads, clutch kits, and tools from trusted brands including RK, DID, JT, Renthal, Hiflofiltro, and EBC. Whether you’re a weekend rider, workshop professional, or motorsport enthusiast, we provide reliable products and expert support to keep your bike performing at its best. As the retail arm of Urban Moto Distribution, we also offer trade accounts and B2B solutions for garages and service centres nationwide. Visit our website or contact our team for fast delivery and expert advice.
Informações de contato
Monarch House, Long Leys Road, LN1 1DT, Lincoln, Reino Unido
- 01522589461
- general@urbanmoto.co.uk
- www.chainsandsprockets.co.uk
4,7
Excelente
897 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy ordering …
Easy ordering from a well set up website. Rear sprocket arrived quickly. Good service
30 de abril de 2024
Why can't I buy more than 1 piece?
26 de março de 2024
Resposta da Chains and Sprockets
Hi Camilo,
Thank you for your feedback. We apologise for the inconvenience. As the last item in stock, this restriction was implemented. Please contact us directly on hello@urbanmoto.co.uk, and we'll ensure you get the quantity you need.
Best regards,
Team Urban Moto
A great service…wrong item sent but a…
A great service…wrong item sent but a no quibble replacement sent immediately.
It’s at times when things don’t quite go right that you see if a company offers great service. This was just one of those such occasions…
Thanks C&S
26 de março de 2024
Resposta da Chains and Sprockets
Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Your satisfaction is our top priority, and we're grateful for your support. If you ever need anything else, please don't hesitate to reach out.
Best regards,
Team Urban Moto
Resposta da Chains and Sprockets
Thank you for the glowing review! We're thrilled you're pleased with our service. If you need anything else, just let us know.
Best regards,
Team Urban Moto
Easy transaction
29 de fevereiro de 2024
Super service
Super service ! But : why did you guys leave the EU ? A parcel worth less than 30€ became 85€. Insane 😱
28 de fevereiro de 2024
Great service - recommended.
23 de fevereiro de 2024
D.I.D. Chain splitter and riveter
Bought chain riveter and splitter DID for great price. I lost my original somewhere in the depths of moving around and this particular type I purchased used to be a whole lot dearer. Great price, delivery exceptional.
Recommend
1 de fevereiro de 2024
Perfect and delivered the next day
2 de fevereiro de 2024
Very well done
26 de janeiro de 2024
Sent out wrong sprocket
Sent out wrong sprocket, when I contacted them they admitted they no long sold other style but hadn’t got round to removing it so sent the one they did sell.
Wouldn’t of been able to return and get a new one in time for planned weekend so had to make do with replacement.
29 de janeiro de 2024
Resposta da Chains and Sprockets
Hi Mr Taylor,
Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience you experienced with your recent order.
After reviewing your case, it appears there was a misunderstanding regarding the product you ordered and what was received. Regarding your concerns about the design difference between the sprocket you received and the original star pattern, we want to clarify that the design of certain aftermarket parts may differ from OEM (original equipment manufacturer) parts. We understand that this may not have been explicitly communicated, and for that, we apologise.
Our team is committed to providing the best possible service to our customers, and we appreciate your patience and understanding in this matter. We have taken steps to update our product listings and ensure better communication moving forward. If there's anything further we can assist you with or if you have any additional questions, please don't hesitate to reach out to us directly.
Once again, we apologise for any inconvenience caused and thank you for bringing this matter to our attention.
Best regards,
Chains & Sprockets
I ordered incorrectly the first time…
I ordered incorrectly the first time and found the seller to be prompt in responding to my cancellation request and then sending the correct item
18 de janeiro de 2024
Great prices, not so great availability.
What made my experience great is how affordable most items are. Only significant downside is the lack of availability with the chains.
17 de janeiro de 2024
Delivered promptly
Delivered promptly, along with lowest price found, and straight forward, quick and easy ordering, means there's nothing not to like. I rate my service experience as professional as it gets.
13 de janeiro de 2024
A good source for dificult parts.
The parts I obtained were dificult to source. Suzuki no longer supply the sprocket I wanted for a 1977 Suzuki GT500. The service was very prompt and the price was very reasonable.
11 de janeiro de 2024
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