Chancellors - Newbury Avaliações 

1.058
O TrustScore é 4.5 de um total de 5

4,6

46 Northbrook Street, RG14 1DT Newbury, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The most cooperative and kind staff I've ever come across any real estate agency. Corresponding with them was always smooth and easy. Our property manager Betsy P. was very approachable and friendly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

BROOKE was the main reason we chose the property on 21 charmwood close , she demonstrated that she knows the area well, the local interests and her professionalism, mannerism and caring attitud... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve been contacted prior my appointment to confirm the timings and also was informed about the best place to park the car. On the day we were greeted by Erin and have been shown around the flat even... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Swift response and action from Libby Giles this week, has ensured that the heating was back up and running timeously for our tenants and with a permanent solution with a contractor scheduled in soon.... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Escrito pela empresa

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Informações de contato

  • 46 Northbrook Street, RG14 1DT, Newbury, Reino Unido

  • 01635 46666

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(1.058)

1.570 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Team!

My experience with Chancellors has been great and informative. Brooke has been helping with my renting search so far and has been super. Really great experience overall and thank you to Brooke and the team for answering all my questions and queries!

14 de março de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

We're so happy to hear about your positive experience with us! It's wonderful to know that you found our services informative and that Brooke has been so helpful in your search. We strive to provide excellent customer service and appreciate your kind words about our team.

Avaliado com 5 de um total de 5 estrelas

A positive experience.

Brooke was very helpful, informative and caring - she went out of her way to secure us a viewing and I would definitely recommend Chancellors and especially Brooke.

17 de março de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you so much for your kind words, Caroline! We're thrilled to hear that Brooke provided you with such excellent service. Your recommendation means a lot to us, and we're glad we could help you secure a viewing. If you need anything else, feel free to reach out!

Avaliado com 5 de um total de 5 estrelas

Brooke Shepherd MARLA wonderful help!!!

Brooke Shepherd MARLA from Chancellors is brilliant. She is calling me everyday and updating regarding new flat availability etc. So far Marla is the best from any agency I am dealing with. Thank you Marla!!!

18 de março de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you, Agata! We're thrilled to hear that Brooke Shepherd has been providing you with excellent service. Keeping our clients updated is our priority, and it's great to know that she's making a positive impact. We appreciate your kind words and look forward to assisting you further!

Avaliado com 5 de um total de 5 estrelas

Understanding Requirements and delivering a great service!

I have been looking for a property for a little while and I can’t complain with the service I have received. I am quite particular regarding my requirements however, Vassna has always accommodated them and is continuing to provide a great service. I would definitely recommend their services!

11 de fevereiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you for your kind words. We are delighted to hear that you have had a positive experience with our services. We appreciate your feedback and are glad that we have been able to meet your requirements. We strive to provide a high level of service to all our clients and are committed to helping you find the perfect property.

Avaliado com 5 de um total de 5 estrelas

Great service highly recommend

Great service, highly recommend!

I have let my property with Chancellors for over 10 years now and every time it needs to go on the market their customer service is excellent. They make the process easy, take initiative and their communication throughout is second to none.

On the most recent let, Betsy at Chancellors (Newbury) was extremely diligent when managing the exit of a tenant that had left the property in a very poor condition... It was impressive that Betsy managed to secure the maximum deposit allocation to go towards the damage incurred. She was very professional, efficient and should be commended for doing a brilliant job. Thanks!

7 de março de 2025
Avaliação não solicitada
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you Ben for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 5 de um total de 5 estrelas

Really Helpfull and easy to contact

Really Helpfull and easy to contact

4 de março de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

We are so glad to hear that you found our service helpful and easy to contact. We strive to make our customer experience as smooth as possible.

Avaliado com 5 de um total de 5 estrelas

Nice experience so far

28 de fevereiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you, Mimi! We're thrilled to hear you're having a nice experience with us at Chancellors - Finchley Estate Agents. If you need anything or have any questions, feel free to reach out!

Avaliado com 5 de um total de 5 estrelas

Libby responded to my query quickly and…

Libby responded to my query quickly and was very helpful, thank you Libby!

24 de fevereiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you Miss Grindey for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 5 de um total de 5 estrelas

Excellent response

Excellent response by Olivia Bradberry who is part of the property management team, super quick and addressed my questions within minutes

13 de fevereiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, always a phone call away and quick to reply on emails with any additional information need.

13 de fevereiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Hi Mr, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Avaliado com 5 de um total de 5 estrelas

Swift response and action from Libby…

Swift response and action from Libby Giles this week, has ensured that the heating was back up and running timeously for our tenants and with a permanent solution with a contractor scheduled in soon. Over the past 6 years I have always been impressed by the friendly but professional service from all of the Chancellors team. Peace of mind is worth gold.

13 de fevereiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you so much, Mrs. Whales! We're thrilled to hear that Libby was able to resolve the heating issue swiftly for your tenants. Your kind words about our team's friendly and professional service mean a lot to us. We're committed to providing peace of mind to all our clients and are glad to have earned your trust over the past six years. If you need anything else, feel free to reach out!

Avaliado com 5 de um total de 5 estrelas

Libby Chancellors has been managing my…

Libby Chancellors has been managing my property for the last two years. I like the way we communicate and resolve any issues raised by myself or the by the tenants. Libby is very professional and always reply prompt to my emails. I feel this is very important as I am not in UK so I have this confidence that my flat is in good hands. Thank you Libby for all your support.

11 de fevereiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you, Miss Nunes, for your wonderful review! We're thrilled to hear about your positive experience with Libby and her professional support. It's great to know that our communication and service have provided you with confidence in managing your property from abroad. We'll be sure to pass along your kind words to Libby. Your satisfaction is our priority!

Avaliado com 5 de um total de 5 estrelas

Definitely deal with Brooke

Brooke has been nothing short of amazing!
Has kept me up to date every step of the way and made the whole experience very easy.

10 de fevereiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

We're so glad to hear you had a positive experience! We strive to provide excellent customer service and appreciate your kind words about Brooke.

Avaliado com 5 de um total de 5 estrelas

Highly Recommended

We recently worked with Vassna Willcock at Chancellors estate agency, and the experience was fantastic from start to finish. She was professional, knowledgeable, and always available to answer any questions we had. Her expertise and attention to detail made the whole process smooth and stress-free.

From the initial viewing, she kept us informed every step of the way. Her communication was excellent, and she truly went above and beyond to ensure everything was handled efficiently

6 de fevereiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you, Ms. Lidya Nancy David Raj, for your wonderful review! We're thrilled to hear about your fantastic experience with Vassna Willcock. Her professionalism and dedication to client satisfaction truly shine through. We appreciate your kind words and look forward to assisting you again in the future!

Avaliado com 5 de um total de 5 estrelas

Chancellors over anyone else.....

After starting a search for a property to relocate to Newbury I hadn't had a great experience with other agents until I came across Chancellors...hoorah!! Abbey has been fantastic, very understanding and empathetic of my circumstances & has made finding a property a pleasure. My worries of relocating have been eased and with the help of Abbey I have secured my new home.

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you, LM110179! We're thrilled to hear that Abbey was able to assist you in your search for a new home in Newbury. It's wonderful to know that her understanding and empathy made your experience enjoyable. We wish you all the best in your new place!

Avaliado com 5 de um total de 5 estrelas

Professional and Impressive

We are planning to move to Newbury in a few months and had the pleasure of viewing a property for rent about a 15min walk from the rail station. The representative arrived early, which is always a good sign. She was able to take us through the property, show us the main selling points and point out what to expect from living in the area, as well as what was nearby for recreational purposes. Polite and detailed in her responses to our questions and she thoroughly engaged with us throughout the experience. Though the property was not what my wife and I were looking for, we have booked more bookings which will come to the market soon, which Vassna made us aware of. Vassna Willcock is a gem and should be seen as a great representation of the business. I trusted her and would be more than happy to rent from Chancellors, knowing that she was around.

25 de janeiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you for your kind words about your experience. We are delighted to hear that you found our Vassna helpful and knowledgeable. We appreciate your feedback and will share it with the team. We wish you the best of luck in your search for a new home.

Avaliado com 5 de um total de 5 estrelas

Olivia represents chancellors to a very…

Olivia represents chancellors to a very high degree consulate professional

24 de janeiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you Mr for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service, knowledgeable and supportive

22 de janeiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you Claire for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Avaliado com 5 de um total de 5 estrelas

Friendly, trustworthy and professional staff

Friendly, trustworthy and professional staff, both on the phone and in person. Vassna was very helpful and informative and gave me plenty of time to look around the property. I'd certainly recommend.

22 de janeiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you, Mr. Moore! We're thrilled to hear that you had a positive experience with our team, especially Vassna. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!

Avaliado com 4 de um total de 5 estrelas

I had great and wonderful experience…

I had great and wonderful experience with the staff I met in the course of getting accommodation. The manner and approach were greatly appreciated.

9 de janeiro de 2025
logotipo da Chancellors - Newbury

Resposta da Chancellors - Newbury

Thank you Francis for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

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