The whole experience from start too finish was perfect. The order was accepted and then arrived before time within a couple of days. The case is really nice slightly smaller than I thought but is we... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great products , good delivery, and reasonable price. Will use again recommend.
Item arrived faulty, I emailed and got an initial response in good time. They asked for pictures which I have now sent twice and received no response. Update- received a new dispatch email for new... Ver mais
Easy to order and I had a super fast delivery. Following day! Ab SF olutely happy with my experience and will buy from again since my grandson is transfixed on Avengers characters at the moment.
Detalhes da empresa
Escrito pela empresa
We're all about bringing you the best official licensed character products at super competitive prices. From toys and bedding to homeware and accessories, we've got everything your little one needs to bring their favourite characters to life!
Informações de contato
166 Plymouth Grove, M13 0AF, Manchester, Reino Unido
- customerservice@characterstop.com
- www.characterstop.com
4,2
Muito Bom
76 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic experience
Easy to order and I had a super fast delivery. Following day! Ab SF olutely happy with my experience and will buy from again since my grandson is transfixed on Avengers characters at the moment.
25 de julho de 2025
Good quality with reasonable prices
Good quality with reasonable prices
Fast delivery
Highly recommended
10 de julho de 2025
Lovely gifts for children
Lovely gifts for children. I ordered pencil cases as gifts for children at my grandsons birthday party. There was a small problem with my order to start with, but that was soon resolved.
9 de junho de 2025
Very poor customer service
Very disappointed as the item had a slight fault on the zip making it difficult to open and was smaller than described so contacted them for a refund twice, however I’ve had no reply! Very bad customer service, avoid!
4 de abril de 2025
The best place for Character suitcases
The whole experience from start too finish was perfect. The order was accepted and then arrived before time within a couple of days. The case is really nice slightly smaller than I thought but is well made and my grandson loved it. I was so impressed I will be ordering another 2 for my other 2 grandsons. If you are looking for a character suitcase for your child then look no further.
28 de março de 2025
Toy doesn’t work
17 de março de 2025
Delivered completely wrong product
Delivered completely wrong product, have tried and tried several times to contact this company about it with no response whatsoever.
3 de março de 2025
Quick dispatch good information and…
Quick dispatch good information and tracking.
20 de fevereiro de 2025
Top quality and quick delivery
11 de fevereiro de 2025
I was told I’d be contacted about a…
I was told I’d be contacted about a refund or a replacement for the sonic backpack and no one has been in touch.
4 de janeiro de 2025
Avaliação não solicitada
Resposta da Character Stop
Dear Valued Customer,
Thank you so much for your 5-star review! We're thrilled to hear that you loved the item and were pleased with our speedy delivery.
Your satisfaction means the world to us, and we’re so glad we could provide you with a positive shopping experience. If there’s anything else you need, we’re always here to help.
Looking forward to serving you again soon!
Best regards,
Character Stop Team
Resposta da Character Stop
Dear Valued Customer,
We’re delighted to hear that you were pleased with our quick delivery, great products, and competitive pricing! Your kind words motivate us to continue delivering the best service and value to our customers.
Thank you for choosing us, and we hope to see you again soon. If there’s anything you need, don’t hesitate to reach out!
Best regards,
Character Stop Team
Resposta da Character Stop
Dear Valued Customer,
Thank you for taking the time to leave us such a fantastic 5-star review! We're delighted to hear that you found everything you needed at our store and that our quick delivery met your expectations.
Your support means so much to us, and we’re here whenever you need anything in the future. We look forward to serving you again soon!
Best regards,
Character Stop Support Team
Resposta da Character Stop
Dear Valued Customer,
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you were pleased with our service and the quick delivery.
Your feedback means the world to us, and we’re glad we could provide you with an excellent shopping experience. If there’s anything we can assist you with in the future, don’t hesitate to reach out.
Looking forward to serving you again soon!
Best regards,
Character Stop Team
Excellent customer service
Really impressed with the customer service, could not fault it one bit. A bit of my boys toy was broken, I gave them an email, had a reply within an hour and by the next day a replacement part was sent out to us. Extremely impressed and happy. Will be ordering from here again :)
4 de outubro de 2024
Resposta da Character Stop
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're delighted to hear that you were impressed with our customer service and that we could quickly send out the replacement part for your boy’s toy.
Your positive feedback means a lot to us. If you need any assistance in the future, we're always here to help.
Thanks again for choosing Character Stop!
Best regards,
Character Stop Team
Bought 2 travel backpacks both were…
Bought 2 travel backpacks both were obviously brand new and sealed however inside one of them the metal screws were rusty meaning that they could only be stored in a damp environment, I have a feeling these won’t last so very dissatisfied
27 de setembro de 2024
Resposta da Character Stop
Dear Valued Customer,
We're truly sorry to hear about the issue with your travel backpacks and can understand your disappointment. This is not the quality we aim to deliver.
Please contact our customer support team and we will resolve this matter straight away. We are happy to arrange a replacement or assist you with a return, whichever you prefer.
Your satisfaction is important to us, and we’re committed to making this right for you.
Best regards,
Character Stop Team
Great bag at great price
28 de agosto de 2024
Resposta da Character Stop
Dear Valued Customer,
Thank you so much for your 5-star review! We're thrilled to hear that you're happy with your bag and found it to be a great value. Your satisfaction means the world to us!
If you ever need anything else or have any questions, don’t hesitate to reach out.
Thanks again for choosing Character Stop!
Best regards,
Character Stop Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.