The whole experience from start too finish was perfect. The order was accepted and then arrived before time within a couple of days. The case is really nice slightly smaller than I thought but is we... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great products , good delivery, and reasonable price. Will use again recommend.
Item arrived faulty, I emailed and got an initial response in good time. They asked for pictures which I have now sent twice and received no response. Update- received a new dispatch email for new... Ver mais
Easy to order and I had a super fast delivery. Following day! Ab SF olutely happy with my experience and will buy from again since my grandson is transfixed on Avengers characters at the moment.
Detalhes da empresa
Escrito pela empresa
We're all about bringing you the best official licensed character products at super competitive prices. From toys and bedding to homeware and accessories, we've got everything your little one needs to bring their favourite characters to life!
Informações de contato
166 Plymouth Grove, M13 0AF, Manchester, Reino Unido
- customerservice@characterstop.com
- www.characterstop.com
4,2
Muito Bom
76 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Character Stop
Dear Valued Customer,
Thank you for your kind words! We're delighted to hear that you received your backpack quickly and that your friend's little girl loved it. If you need anything else in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Character Stop Team
Ordered a pack lunch box that was…
Ordered a pack lunch box that was unusable message a couple of time and still haven’t heard anything back. Thank you for getting back to me I have now received my refund.
26 de janeiro de 2024
Resposta da Character Stop
Dear Valued Customer,
Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced and the delay in our response. Our support team will contact you shortly to arrange either a replacement or refund for the unusable lunch box. We appreciate your patience and understanding. If you have any further concerns, please don't hesitate to reach out.
Best regards,
Character Stop Team
Yoda hand light
The product I bought was a major let down, we bought yoda hand with lightsaber light, the product fell apart straight out of the box, the light won't work without holding the battery compartment shut the nut to hold the screws in fell inside hand.
Having said all this, the company and the customer service was very good, we received a refund it's just a shame that the product was poor quality
2 de janeiro de 2024
Resposta da Character Stop
Dear Valued Customer,
Thank you for your feedback. We're sorry to hear about your experience with the product, and we appreciate your understanding. We're glad we could assist you promptly with the refund. We are constantly working to add better quality products to our range and hope to provide you with a better experience in the future. Please feel free to reach out if you need any further assistance.
Best regards,
Character Stop Team
Product quality
I purchased a back pack. My daughter has used it no more than 5 times and the handle has broken.
29 de dezembro de 2023
Resposta da Character Stop
Dear Valued Customer,
Thank you for sharing your feedback, and we're genuinely sorry for the inconvenience caused by the backpack handle issue. Our support team has received your order details, and they will be reaching out to you shortly to arrange a replacement or refund. Your satisfaction is our priority, and we appreciate your understanding.
Best regards,
Character Stop Team
Resposta da Character Stop
Dear Valued Customer,
Thank you for your kind words! We're delighted to hear that you're satisfied with our product, pricing, and the speed of our delivery. If there's anything else you need or if you have any further feedback, please don't hesitate to reach out. We appreciate your support and look forward to serving you again.
Best regards,
Character Stop Team
This company came up on an engine…
This company came up on an engine search . Had exactly what I wanted at a reasonable price. Delivered within a few days even though it was Christmas week. Will be using again. Brilliant
27 de dezembro de 2023
Resposta da Character Stop
Dear Valued Customer,
Thank you for sharing your positive experience with us! We're thrilled to hear that you found exactly what you were looking for at a reasonable price, and we're glad we could deliver it to you promptly, even during the busy Christmas week. We look forward to serving you again in the future. If there's anything else you need or if you have further feedback, please feel free to let us know. We appreciate your support!
Best regards,
Character Stop Team
Brilliant Service
First time shopper they had the toy we were struggling to find. Great quick service and easy to use website.
27 de novembro de 2023
Resposta da Character Stop
Dear Valued Customer,
We're delighted to hear that your first shopping experience with us was a success! It's wonderful to know that we had the toy you were looking for and that you found our service quick and our website easy to use. If there's anything else you need or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing us!
Best regards,
Character Stop Team
Resposta da Character Stop
Dear Valued Customer,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed our service and product. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We truly appreciate your support.
Best regards,
Character Stop Team
Excellent service from character
The items I bought was very good quality and arrived very quickly very pleased with the shopping experience I had will definitely shop again
31 de outubro de 2023
Resposta da Character Stop
Dear Valued Customer,
Thank you for your fantastic feedback! We're thrilled to hear that you found our products to be of excellent quality and that your order arrived quickly. We appreciate your positive shopping experience and look forward to welcoming you back for more great finds in the future.
Best regards,
Character Stop Team
First order
Received first order quickly and pleased with the quality of the products
Would use again.
30 de outubro de 2023
Resposta da Character Stop
Dear Valued Customer,
Thank you for your kind words and for choosing us! We're delighted to hear you received your order promptly and are pleased with the quality. We look forward to serving you again in the future!
Best regards,
Character Stop Team
Poor customer service good arrived…
Poor customer service good arrived damage and after sending numerous emails no one replied. Please do not buy from here
31 de agosto de 2023
Avaliação não solicitada
Poor Service Never Delivered Goods
Poor service placed an order, they delivered to the wrong address, and refuse to replace or refund me and will not sort their own error out.
This is for my childs birthday, very unprofessional
Very disappointed
Stay away
19 de junho de 2023
Avaliação não solicitada
Terrible products
Terrible products, lunch bag lasted 2 months and paid £14. No reply from customer service, save your money
6 de janeiro de 2023
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.