Hi. I would like to thank all the staff who assisted with my commercial mortgage. All the staff are extremely friendly and have a professional approach to work ethics. My completion occurred yes... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Ver mais
A empresa respondeu
i was wanting to get my finances in order for an auction purchase... wow... Duncan was so helpful, covered all grounds from bridging to actual loan/mortgage to completion.... in readiness, for if i... Ver mais
A empresa respondeu
From the outset some 3 weeks ago all instructions and information were absolutely clear and all responses immediate. Costs clearly outlined, dealing with the same person each time, Mr J Nelson, made... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.
Informações de contato
9 Copperhouse Court, MK7 8NL, Milton Keynes, Reino Unido
- 01908 597 811
- enquiries@charleston.co.uk
- www.charleston.co.uk
4,7
Excelente
598 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nick is always fantastic
28 de setembro de 2023
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Nichola,
Thank you so much for the feedback!
It's great to hear how happy you were with the service from Nick again.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Steven and Javante simply superb
Steven and Javante simply superb. Highly recommended.
29 de setembro de 2023
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Naveed,
Thank you so much for your 5-star review!
We're thrilled to hear how happy you were with the service you received from Steven & Javante.
Thank you for your business, we hope to work with you again soon.
Kind Regards,
The Team @ Charleston FS
Resposta da Charleston Financial Services Limited
Dear Anthony,
Thank you so much for taking the time to leave us a review!
It's great to hear how happy you were with our service. We hope to hear from you again soon.
Kind Regards,
The team @ Charleston FS
Excellent Service
Very efficient and easy to deal with. Mr Nelson and Mr King were extremely helpful and made the matter run smoothly. Would give more than 5 stars if I could.
23 de agosto de 2023
Resposta da Charleston Financial Services Limited
Dear Derek,
We're thrilled to receive such positive feedback! Thank you for taking the time to leave us a review.
Please do get in touch if there is anything else we can help with in the future.
Thank you for choosing Charleston.
Kind Regards,
Charleston FS
Resposta da Charleston Financial Services Limited
Dear Christopher,
Thank you so much for your five star review!
We're so pleased to hear happy how you were with the service you received from the team.
Thank you for your business, we hope to hear from you again soon.
Kind Regards,
Charleston FS
Outstanding service!
From the outset some 3 weeks ago all instructions and information were absolutely clear and all responses immediate. Costs clearly outlined, dealing with the same person each time, Mr J Nelson, made what could have been a worrying experience, completely trouble free. As an ex banker I know the difference! Thank you! Gillian McAvoy ( formerly Gardiner)
21 de agosto de 2023
Resposta da Charleston Financial Services Limited
Dear Gillian,
Thank you so much for your fantastic review!
We're thrilled to hear how happy you were with the service you received from Javante.
Thank you again for your review, and for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
pain less experience
pain less experience, professional and very experienced team,
28 de julho de 2023
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Sevan,
Thank you so much for your 5-star review!
We're so pleased to hear about your positive experience and we hope to work with you again in the future.
Kind Regards,
Charleston FS
Once again these guys were terrific
Once again these guys were terrific, great advice and speedy turnaround, many thanks.
20 de julho de 2023
Resposta da Charleston Financial Services Limited
Dear Nicky,
Thank you so much for taking the time to leave us a review. We're thrilled to hear how happy you were with our service!
Thank you for your business, we hope to hear from you again soon.
Kind Regards,
Charleston FS
Very professional
Very professional, easy to handle, they have done remortgage for me, all paperwork has done very smoothly and professionally, they knows the business
16 de junho de 2023
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Shahid,
Thank you so much for your fantastic review! We're thrilled to receive such positive feedback.
Thank you for your business, we hope to hear from you again soon.
Kind Regards,
Charleston FS
Very much Co-operative and helpful
Very much Co-operative and helpful. We would always recommend to others people.
3 de julho de 2023
Resposta da Charleston Financial Services Limited
Dear Saraswoti,
Thank you so much for your 5-star review!
We're so pleased to hear how happy you were with the service you received from the team and that you'd recommend us to others!
Thank you again.
Kind Regards,
Charleston FS
Horrific,slow,lack energy
Charleston acted for the buyer of my house.There were a high number of applicants on the application however 14 months later Charleston were still establishing basics like proofs of address,identity,correct endorsements?
I accept the lender requests information but surely the broker sat in the middle sanity checks what is being sent in by the applicant then either forwards it to the lender or re-requests it? Charleston seem to blindly send it in (as it is requested again) and hope for the best but inevitably it comes back wasting more precious time. Any info requests by phone by myself (despite having DP authority) were met by meaningless updates and pure waffle worse than Boris Johnson.The Lender (Not So Sure as they are known) is even dimmer allowing a case to stumble along like a 3 legged horse in the National for 14 months without bringing closure or 'managing' it on/off.Time and time and time again the same info was said to be requested and still not correct 14 months later and I mean basics like a passport for Identity proof.By the time this firm get anything agreed the markets moved! Hopefully Charleston won't send me a message saying sorry and can I contact them to discuss how to 'help them improve for the future'.If you can't get a guys passport correct in 14 months then its time to shut shop.Can anybody really defend a mortgage application on going for +12months for a basic £113k terrace house?? Involvong management has nil impact,they are indifferent to a 14m case.
5 de julho de 2023
Resposta da Charleston Financial Services Limited
Good afternoon,
We do not appear to be able to track your details as a customer of ours.
Please contact our office to discuss this matter further.
Kind Regards,
Charleston FS
01908 597 811
Amazing service, no case too hard
Amazing service, succeeded where others have failed and got me a really good deal on a complex case. Rates were very good considering the hikes we’ve been seeing. Connie and Steven were amazing and the response times were almost instant.
2 de julho de 2023
Resposta da Charleston Financial Services Limited
Dear Catherine,
Thank you so much for your wonderful feedback!
We're all thrilled to hear how happy you were with the service you received from Connie and Steve. We hope to hear from you again soon.
Kind Regards,
Charleston FS
Friendly Advisor Steven King
Friendly, honest and easy going advisor
28 de junho de 2023
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Najib,
Thank you so much for taking the time to leave us a review.
We're thrilled to hear how happy you were with the service you received from Steven. We hope to hear from you again soon.
Kind Regards,
Charleston FS
Resposta da Charleston Financial Services Limited
Dear Tom,
Thank you so much for leaving us a five-star review! We're thrilled to receive such fantastic feedback.
Thank you for your business, we hope to hear from you again soon.
kind Regards,
Charleston FS
Nick and Josh have been fantastic and…
Nick and Josh have been fantastic and helped me into a better financial situation that I’m grateful for. Won’t go anywhere else now
Thank you Nick & Josh
1 de junho de 2023
Resposta da Charleston Financial Services Limited
Dear Nichola,
Thank you so much for your fantastic review!
We're thrilled to hear how happy you were with the service you received from Nick & Josh.
We're looking forward to hearing from you again soon!
Kind Regards,
Charleston FS
Application handled professionally and…
Application handled professionally and efficiently. Gave advice throughout the process
16 de maio de 2023
Resposta da Charleston Financial Services Limited
Dear David,
Thank you so much for taking the time to leave us a review!
We're thrilled to hear how happy you were with the service you received from the team. We hope to hear from you again soon.
Kind Regards,
Charleston FS
Great to work with
It's been lovely working with the Charleston Financial Services. Very professional service with personalised support.
18 de maio de 2023
Resposta da Charleston Financial Services Limited
Dear Manjula,
Thank you so much for your 5 star review!
It's great to hear you had such a positive experience with us. We hope to work with you again soon.
Kind Regards,
Charleston FS
I found Charleston Financial Services…Professional
I found Charleston Financial Services very professional
in their services always returning communications promptly . All of the staff I spoke to were good mannered and polite and most of all got me the best deal available Richard Pickering
11 de maio de 2023
Resposta da Charleston Financial Services Limited
Dear Richard,
Thank you so much for your wonderful feedback!
We're all so pleased to hear how happy you were with the service you received from the team.
Thank you for choosing Charleston, we hope to work with you again soon.
Kind Regards,
Charleston FS
This is the second time I have used…
This is the second time I have used Charleston Financial and once again I am very pleased with the service received. They are very service focused with fast response times to any queries. I will be using them again in the future.
2 de maio de 2023
Resposta da Charleston Financial Services Limited
Dear Sven,
Thank you so much for your fantastic review!
We're thrilled to hear how pleased you were with the service you received throughout both of your enquiries.
We can't wait to work with you again soon!
Kind Regards,
Charleston FS
Resposta da Charleston Financial Services Limited
Dear Paul,
Thank you so much for your five star review!
It's great to hear how pleased you were with the service you received throughout your enquiry.
We hope to hear from you again soon.
Kind Regards,
Charleston FS
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.