This is my fourth property transaction with the team they are great - always attentive / knowledgeable/ helpful and always call you back! Highly recommended and will be hoping to do more again with th... Ver mais
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Veja o que dizem as avaliações
James C. Helped me with finding out what was available for us to with various options based on our property portfolio. He was diligent, friendly and organised and appreciated his professionalism. Than... Ver mais
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Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... Ver mais
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It was OK but I didn't get the personal touch with the attention to my personal circumstances that I had in the past. Just not like my experience was a few years ago when I dealt with one person who w... Ver mais
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Detalhes da empresa
Escrito pela empresa
Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.
Informações de contato
9 Copperhouse Court, MK7 8NL, Milton Keynes, Reino Unido
- 01908 597 811
- enquiries@charleston.co.uk
- www.charleston.co.uk
4,7
Excelente
588 avaliações
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is my fourth property transaction…
This is my fourth property transaction with the team they are great - always attentive / knowledgeable/ helpful and always call you back! Highly recommended and will be hoping to do more again with the team
12 de maio de 2026
Resposta da Charleston Financial Services Limited
Dear Nasreen,
Thank you so much for your fantastic feedback!
We are delighted to hear how happy you've been with the service you've received from the team, and that you'd recommend us to others!
Thank you for your business. We look forward to working with you again in the future.
Kind Regards,
The Team @ Charleston FS
Did a good job without any fuss !
8 de maio de 2026
Resposta da Charleston Financial Services Limited
Dear Robert,
Thank you so much for your 5-star review!
We're thrilled to hear how happy you were with the service you received from the team.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Unhelpful in every possible way.
17 de abril de 2026
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Polina,
Thank you for your feedback.
We’re very sorry to hear that you’re dissatisfied with our service.
I can see that you were provided with a quotation. May we ask whether the concern was with the rate offered, or if there was another aspect of the service you were unhappy with?
Our Head of Sales, Andrew Blackwell, has attempted to contact you but has so far been unable to reach you. We would really welcome the opportunity to discuss this with you further by phone.
Please contact Andrew on 01908 972 491 at your earliest convenience so that we can do our best to put things right.
Kind Regards,
The Team @ Charleston FS
Always friendly and helpful
Always friendly and helpful, professional approach.
23 de abril de 2026
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Thank you so much for leaving such a nice review. We're thrilled to receive such positive feedback!
Thank you for choosing Charleston, we truly appreciate your business.
Kind Regards,
The Team @ Charleston FS
Thanks James C!
James C. Helped me with finding out what was available for us to with various options based on our property portfolio. He was diligent, friendly and organised and appreciated his professionalism. Thanks James!
20 de abril de 2026
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Arifa,
Thank you so much for your 5-star review!
We're thrilled to hear how pleased you were with the service from James.
Thank you for choosing Charleston, we truly appreciate your business.
Kind Regards,
The Team @ Charleston FS
Quick service
The service was really fast and on the spot , the executive gave me the mortgage rate within few minutes but was 2nd highest on my list .
9 de abril de 2026
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Mayank,
Thank you for your positive review. We're so pleased to hear how happy you've been with your experience so far.
Thank you for choosing Charleston. We truly appreciate your business.
Kind Regards,
The Team @ Charleston FS
Charleston Finance were very good
Charleston Finance were very good at finding us the best deals available and supported us throughout the entire process, checking in regulary. Will use their services again in the future
3 de abril de 2026
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Joseph and Joanna,
Thank you so much for leaving such a nice review. We're thrilled to receive such positive feedback!
Thank you for your business, We're really looking forward to working with you again in the future.
Kind Regards,
The Team @ Charleston FS
Great all round experience.
Steve, Gwyn & Georgina were all fantastic to work with and had the patience of saints answering all my stupid questions (in a language I could understand instead of industry jargon).
8 de abril de 2026
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Ian,
Thank you so much for your wonderful review!
It's so good to hear how happy you were with the service you received from, Steve, Gwyn, and Georgina.
Thank you for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
Fast response
30 de março de 2026
Resposta da Charleston Financial Services Limited
Thank you so much for your review. We're thrilled to receive such positive feedback!
Thank you for choosing Charleston, we hope to work with you again soon.
Kind Regards,
The Team @ Charleston FS
Thank you so much your wonderful…
Thank you so much your wonderful service, we recently bought the property which your company make for us very easy with fast process to buy this property
1 de março de 2026
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Ziya,
Thank you so much for your 5 star review. We're thrilled to receive such lovely feedback!
Thank you for entrusting us to secure your mortgage. Please don't hesitate in reaching out to us for any future needs, we'd love to work with you again.
Kind Regards,
The Team @ Charleston FS
100 % recommend their service …
My experience to them are amazing,they really helpful ,they answer you as quickly as as they can,they do their best to explain something really well
11 de março de 2026
Resposta da Charleston Financial Services Limited
Dear Artan,
Thank you so much for your 5 star review!
Its great to hear how pleased you were with our service and that you would recommend us to others.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston
An excellent service
An excellent service. Great communications and kept appraised of the whole process from start to finish. Will definitely use their services again and would highly recommend them.
2 de março de 2026
Resposta da Charleston Financial Services Limited
Dear Hamish,
Thank you so much for your fantastic review!
We're so pleased to hear how happy you were with the service you received from the team, and that you will be using us again in the future.
Thank you for choosing Charleston, we look forward to working with you again.
Kind Regards,
The Team @ Charleston FS
Great experience dealing with Chris & Nikki
Great experience dealing with Chris Kennedy and Nikki Cutler. They were so efficient but also supportive. Chris gave me excellent information which helped my decision-making and choices. Nikki finalised the process, and it was such a pleasure dealing with these two. I highly recommend Charleston Financial.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Kweku,
Thank you so much for your fantastic review! We're thrilled to receive such positive feedback and it's great to hear you'd recommend us to others.
Thank you for choosing Charleston, we look forward to working with you again in the future.
Kind Regards,
The Team @ Charleston FS
Amazing firm
Amazing firm, did a few mortgages with them now and I have been immensely impressed with this firm
3 de fevereiro de 2026
Resposta da Charleston Financial Services Limited
Dear Mr Imam,
Thank you so much for taking the time to leave us a review! We're thrilled to receive such positive feedback about our service.
Thank you for choosing Charleston, we truly appreciate your business.
Kind Regards,
The Team @ Charleston FS
Resposta da Charleston Financial Services Limited
Dear David,
Thank you so much for your 5 star review. We're thrilled to hear that you found our service 1st class!
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Helpful, professional staff
The process was simple, starting with with my online enquiry. The case manager rang me the next day and discussed my requirements and sent me the best mortgage option. From there on, transferring my case to the underwriter, applying for the mortgage, carrying out the survey, legal process and to the completion stage, which happened quite speedily. What I appreciate most is that I was able to approach the relevant staff member with my queries without having to wait on the line for about 30 minutes, and the professional and helpful manner and attitude in which they helped us to connect with the lender to receive the funds we required. We sure will recommend Charleston Financial Services to my friends and we will approach them again for future mortgages.
14 de novembro de 2025
Resposta da Charleston Financial Services Limited
Dear Bernard,
Thank you so much for taking the time to share such a detailed and positive review.
We’re delighted to hear that you found the process straightforward and efficient. It’s especially rewarding to know that our team’s accessibility, professionalism, and clear communication made a real difference to your experience, as we pride ourselves on being responsive and supportive at every stage. It's also great to hear that you'd recommend us to others too.
We look forward to assisting you again with any future mortgage needs. Thank you once again for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
Had a great experience with Charleston.
Had a great experience with Charleston.
Special thanks to Myles Wheeler for all his support throughout the process. He was extremely patient, always helpful, and worked hard to secure us the best deal. He was also very accommodating when changing mortgage products, which involved a lot of extra work.
Highly recommend!
10 de dezembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Cha,
Thank you for your fantastic review!
We’re so pleased to hear that you had a great experience with Charleston and that Myles provided such outstanding support throughout your mortgage journey. We’ll be sure to pass on your kind words to Myles.
Thank you for choosing Charleston, we wish you all the very best for the future.
Kind Regards,
The Team @ Charleston FS
Charleston offers exactly the service one wants
Tom Whelam at Charleston was extremely helpful throughout the process of obtaining a mortgage. He answered all queries quickly and made sure the whole process was smooth and time efficient. Josh McLoughlin and Ellie Haddon were equally helpful, friendly and attentive throughout too. Thank you Charlston for offering exactly the service one requires when dealing with a mortgage.
30 de novembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Carol,
Thank you very much for taking the time to share such a positive review!
We’re delighted to hear that Tom was extremely helpful and that he, along with Josh and Ellie, made the mortgage process smooth, efficient, and stress-free for you.
Providing clear communication and attentive service is exactly what we strive for, so it’s wonderful to know this was your experience.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Excellent service
After being refused a mortgage with other brokers, I reached out of Charleston and spoke to Louie.
He was able to provide me with help and advice and was able to provide me with a mortgage illustration within the same day.
I'm very happy with the service that I have received so far. Thank you
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear Ben,
Thank you for taking the time to leave us a 5 star review! We're thrilled to receive such positive feedback about your experience so far.
Thank you for choosing Charleston!
Kind Regards,
The Team @ Charleston FS
Charleston financial
I have been using Charleston financial for all my mortgage needs for many years and find them a very professional company. The services they offer and their staff are excellent.
26 de dezembro de 2025
Avaliação não solicitada
Resposta da Charleston Financial Services Limited
Dear David,
Thank you so much for your kind words!
We truly appreciate your continued trust in Charleston Financial for your mortgage needs. It means a great deal to hear how happy you've been with the service you've received from the team over the years.
We look forward to continuing to serve you for many years to come!
Kind Regards,
The Team @ Charleston FS
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