We had a great experience with Lily from Charters in park gate and I her colleague Holly who did a couple of viewings with us. Lily went above and beyond any other estate agents in trying to help us... Ver mais
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Very efficient at the start of marketing and kept us informed all the way. A special mention to the sales progression department who acted as advisor and go between. Definitely instrumental in keeping... Ver mais
Thank you to the team at Charters Chandlers Ford who helped make our house sale process as smooth as possible. We were initially drawn to Charters because it is a popular estate agents in Eastlei... Ver mais
We have been looking for our forever home for our new little girl and couldn’t have done it without Maisie! She has been so patient and kind from the customer service over the phone to thoroughly show... Ver mais
Detalhes da empresa
Sobre Charters Estate Agents
Escrito pela empresa
With a network of nine offices across Hampshire and Surrey, our market-leading estate agency prides itself on delivering the highest level of customer service to clients.
Informações de contato
13 Oakmount Road, SO53 2LG, Chandlers Ford, Reino Unido
- marketing@chartersestateagents.co.uk
- www.chartersestateagents.co.uk
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We had a great experience with Lily…
We had a great experience with Lily from Charters in park gate and I her colleague Holly who did a couple of viewings with us.
Lily went above and beyond any other estate agents in trying to help us find a property, making a stressful situation feel relaxed and enjoyable.
Thank you Lily, for having a friendly, human approach.
Great communication
Great communication - Mazie was professional and friendly throughout the process! Thank you!
Great experience selling our home
Thank you to the team at Charters Chandlers Ford who helped make our house sale process as smooth as possible.
We were initially drawn to Charters because it is a popular estate agents in Eastleigh, and we had a good experience buying our house with them 5 years ago. We were happy with our choice to use Charters again, this time to sell our home, and were grateful that all the teams we spoke to were approachable, polite and professional.
As Charters is a larger estate agents, we liaised with several different teams throughout the sale process. All teams were efficient and responsive, which was appreciated. The sales team were proactive and great at updating us after viewings.
The sales progression team were also fantastic at keeping our sale on track and worked hard to liaise with all parties involved.
We would recommend Charters and would be happy to use them again in the future if needed.
Phone call to arrange a view
I had enquired about a property, they said I was below the affordability. I shared my opinion if the landlord would will to lower the price, the staff said its been already reduced it would not be reduced below this and offered that she could call if anything that fits us. I politely said thats fine I will be looking myself you don't need to call me for this. And she straight away said thank you with a calm voice and hanged up. Well I believe she got frustrated with what I said and didn't even say bye or wait for me to say bye. This was not polite at all. So my rating is to the this particular staff not to the agent in general.
Selling my property with Charters…
Found selling my property with Charters Estate Agents to be very quick & easy. Within weeks of the property being on the market it was sold. They were very helpful straight from the start & helped to keep the whole process moving all the way through the sale. I would recommend them & found them to be very professional. Many thanks to the team
We have been looking for our forever home
We have been looking for our forever home for our new little girl and couldn’t have done it without Maisie! She has been so patient and kind from the customer service over the phone to thoroughly showing us more than one property to make sure we find what is best for us. We are so happy we went with Charters and had Maisie to help us find our next home.
Very responsive when I needed their…
Very responsive when I needed their service.
Efficient, professional and approachable
Very efficient at the start of marketing and kept us informed all the way. A special mention to the sales progression department who acted as advisor and go between. Definitely instrumental in keeping the sale on track and chasing up queries. Thank you very much for your time ,Jane Tomlinson, for always being one step ahead!
I would definitely recommend Charters
I would definitely recommend Charters. Sharon Tinsley was informative and professional, at the same time as being warm and approachable.
Sam was an excellent 10/10 agent.
Sam was an excellent 10/10 agent.
Gary was absolutely amazing with my…
Gary was absolutely amazing with my purchase. He was always at the end of the phone providing support, reassurance and a professional service.
It was great to meet Mazie wood today…
It was great to meet Mazie wood today everything was explained even when I was getting very confused at times with do many viewings going on times addresses name's ect she was very patient and didn't mind the extras phone calls so I didn't miss a viewing time, I would recommend Mazie and the team no problem at all at charters estate agents.
Regards Maggie Clarke.
My account manager
My account manager, Geanina Ursoianu, is so efficient. She deals with everything immediately, politely and always follows up - I am so grateful to have her looking after my property.
Lalita was extremely helpful in…
Lalita was extremely helpful in preparing images for the brochure and online presence.
Getting our property to market was surprisingly easy and well managed by the team at Charters.
Sam showed me around and he was really…
Sam showed me around and he was really personable and friendly; i felt at ease from the get go. He was very knowledgeable and happy to answer questions I had. Thankyou Sam!
It was really good and helpful
It was really good and helpful. We were explained everything and showed everything. The agent was really nice.
Mollie-Mae West has been a wonderful…
Mollie-Mae West has been a wonderful help and support to us as we have taken over as landlord from our husband/father who died in March, explaining and guiding us through quotations to completing the works on the property, liaising with tenant and contractors and keeping us well informed, and accompanying us to view the end product. Wonderful! Thank you so much.
Where do I begin !
Where do I begin !! The service at Charters has been outstanding from start to finish.
Cameron who initially came to view and value our property was incredibly professional, friendly and informative. In fact it was because of this initial service with him we chose Charters .
Jorgia, Lydia and Kanika were exceptional and just couldn't fault their dedication and tireless work to generate interest, even arranging viewings before the professional photographs were available was incredible !
Communication throughout was excellent and the feedback from viewings were prompt and honest which we so appreciated. Whilst being on the market for only 3 weeks we had a buyer which was amazing !!
I particularly want to say a huge thank you to Jorgia! She's been an absolute joy through the whole process. Her professionalism, friendliness together with her wonderful fun personality made this whole process an absolute pleasure . So thank you so much jorgia ! You’re a super star 😊
I would highly recommend the charters team at chandlers ford .. they were brilliant !!
Isabella Carlisle has been very helpful…
Isabella Carlisle has been very helpful and friendly on the phone. She has made every effort to help us find the right place for us and the agent who has done viewings with us was also very friendly and helpful. We highly recommend Charters!
Amazing service from Lily!
We couldn’t be happier with the help we received from Lily at Charters. After having such a difficult experience with other agencies, Lily was incredibly kind, professional and genuinely helpful. She managed to find us the perfect property when we were starting to lose hope! She was always lovely and quick to help, even by email when I couldn’t answer the phone. We’re so grateful for her help and would absolutely recommend her and Charters! ❤️
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