After a slow start and 2 members of staff further, I had an excellent experience with Amber Etherington. She always replied to my emails/questions/phone calls promptly, acted swiftly to sort out issue... Ver mais
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Veja o que dizem as avaliações
Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through... Ver mais
CTW made our first home purchase as streamlined and straightforward as we could have hoped for and communication was excellent throughout the entire process. Special shout out to Chloe Denyer, who gui... Ver mais
A empresa respondeu
Their service was exceptional from start to finish. We had all our queries answered and within three months of initial contact we were able to buy our first home. Everything was seamless and the staf... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London
Informações de contato
12 High Street Dartford, DA1 1BY, Kent, Reino Unido
- 01322 282080
- swarren@ctwsolicitors.co.uk
- www.ctwsolicitors.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Chloe handled our sale we then bought…
Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through as well as we wanted.
I used these to move house
I used these to move house. Lisa white was amazing in helping me as a first time homebuyer
After a slow start and 2 members of…
After a slow start and 2 members of staff further, I had an excellent experience with Amber Etherington. She always replied to my emails/questions/phone calls promptly, acted swiftly to sort out issues and difficulties. I am now relieved to see the end of the tunnel and see the light of completion!
Abby Smith was fantastic
Abby Smith was fantastic, so responsive and on the ball. Would highly recommend. Great experience with this firm.
Thank you
Dhruvit was efficient, contactable and professional. Thank you
★★★★★
★★★★★
I had an excellent experience with Cook Taylor Woodhouse Solicitors, and in particular Amreet Sahota, who handled the purchase of my property.
Amreet was professional, helpful and kept me well informed throughout the whole process. Any questions or concerns I had were dealt with promptly and clearly, and she made the conveyancing process as smooth and stress-free as possible.
I really appreciated Amreet’s hard work in getting everything through to completion. I would highly recommend Amreet Sahota and Cook Taylor Woodhouse Solicitors to anyone purchasing a property.
Miz Rahman

Resposta da Cook Taylor Woodhouse Solicitors LTD
Outstanding service under serious pressure
I can't recommend Cook Taylor Woodhouse highly enough. I used them for a linked sale and purchase, and two of their solicitors handled different sides of the chain: Chloe looked after my sale and my purchase, and Mesbah acted for the company buying my old property.
The party at the top of the chain set extremely tight deadlines and threatened to pull out if they weren't met, which could easily have caused the whole chain to collapse. Chloe and Mesbah both rose to the challenge. They worked quickly and efficiently, kept things moving, and completed everything within the time we were given, all without cutting corners.
Chloe was organised, responsive and reassuring throughout, and always kept me up to date during what was a very stressful time. Mesbah was equally impressive on the company purchase, and it was clear the two of them worked well together to get everything over the line.
Thank you both for your hard work and professionalism. I'd happily use Cook Taylor Woodhouse again and recommend them to anyone buying or selling a property.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Very happy with the service
Very happy with the service and particularly with Amanique Ghag who continually kept me updated on everything

Resposta da Cook Taylor Woodhouse Solicitors LTD
The whole process from CTW in my…
The whole process from CTW in my conveyancing process was great, from initial quote stage right through to completion. They were very responsive, efficient and reliable. Would definitely recommend and use again. Paaris Khan my case handler was a pleasure to deal with through and could not have been more supportive.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Fantastic Service from Joy at CTW
We had an absolutely outstanding experience with Joy at CTW, who was our solicitor throughout the purchase of our first home.
Buying your first home can feel incredibly daunting, but Joy made the entire process feel seamless from start to finish. She was exceptionally professional, incredibly knowledgeable and, most importantly, communicated so clearly at every stage. We always felt completely informed about what was happening, what was needed from us, and what to expect next.
Joy was also incredibly responsive and approachable, and she went above and beyond to make what could have been a stressful experience feel straightforward and manageable. Her attention to detail and commitment to helping us through the process really stood out.
We genuinely couldn’t have asked for a better solicitor to guide us through such an important milestone. We are so grateful to Joy for all her hard work and would wholeheartedly recommend her and CTW to anyone looking for a solicitor, especially first-time buyers.
Thank you so much, Joy, for helping us get the keys to our first home!

Resposta da Cook Taylor Woodhouse Solicitors LTD
Thank you to Alexandra at CTW
I have recently used the services of CTW Solicitors.
I am very impressed with the support I have been given by Alexandra Spillett. She has been incredibly kind, supportive and helpful. I have found her to be professional and extremely efficient; I feel she goes above and beyond to help clients and this has been very reassuring.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Exceptional service and friendly staff
Their service was exceptional from start to finish. We had all our queries answered and within three months of initial contact we were able to buy our first home. Everything was seamless and the staff and service were truly exceptional. I highly recommend their services.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Terrible experience
This was the worst experience I have had buying and selling properties.
First off, you don’t get a solicitor. A ‘supervised’ para legal deals with all aspects of selling the house.
In my case Laura at Maidstone facilitated the sale of my house. I followed all instructions regarding filling out what was required via the portal, including verifying my ID, which they claimed hadn’t been done, despite the portal saying I had completed the task.
I sent everything off in a timely fashion. In May I sent them my bank details. It wasn’t until two days before the exchange date at the end of August that they informed me there was a problem with the account. When I asked why it had taken three months to notify me of this I was told it was because of my ID not being verified. Yet the problem was their end and was resolved within a week.
I was resent a questionnaire I had already completed weeks previously saying I hadn’t answered all the questions. I had, but for some reason she hadn’t read my responses. Again I was told that this was because I hadn’t completed the form properly.
Communication was sparodic and I was not kept up to date with proceedings. When I met the buyers they told me that their solicitor kept chasing them up and the reason given for them being so slow was down to me not providing information.
If you are paying for a solicitor you should get one.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Yet another positive experience
Yet another positive experience with CTW. Communication is clear and the portal is easy to use. Mainly comms via email, but solicitor or a team member always on hand to assist. Used Zara Wilkins at the Dartford office, always proactive and on the front foot. Highly recommend.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Thank you to Joy at Cook Taylor…
Thank you to Joy at Cook Taylor Woodhouse. Always professional and approachable . I was very confident in her ability to complete my flat sale . I was kept well informed of how things were going and she was guiding and helpful when I needed to do something. I would ask for her again.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Thank you 🙏 so much Laura for helping…
Thank you 🙏 so much Laura for helping me with the legal side in buy my property. Very much appreciated. Everything went as smooth as clockwork. I Highly recommend Laura and Cook Taylor Woodhouse Solicitors LTD.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Meera was really helpful
Meera was really helpful, effiecient and responsive. She made the process tick along as quickly as was possible. Unusually for selling property, it was fairly stress free.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Thankyou
Really happy with the service from Mesbah at the Maidstone Office. He was very helpful, quick to respond and always kept us updated. He helped make the buying process simple and got everything completed quickly. Really appreciate all his help and would definitely recommend him.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Infinitely more stressful than it needed to be
Finding a solicitor is hard, and it looks like some people have had a good experience with CTW (We had Kirsty McMahon of the Dartford branch, maybe other branches are better), but this was the most stressful experience of my life. I ended up weeping on my living room floor, which I firmly believe would not have happened with a better solicitor.
Everything seemed to take forever, or was suddenly last minute. On one occasion they said we had until 5pm to make the decision, and when we said "I'm sure we actually have another two weeks" they told us we were wrong. When we then did not want to rush a house decision in 2 hours and didn't say yes, we were told a few days later we actually had another two weeks.
We sent a next day letter signed for to the offices, which we got proof of delivery but they "didn't receive it" so we had to get a friend to drive over before 9am the next morning to hand deliver it.
They sent the wrong paperwork twice, and on one occasion said it was okay we'd signed the wrong document as they could just replace the page. I'm not sure this is legal, although it didn't matter as that's the aforementioned one that 'didn't arrive'.
We also got conflicting advice during the process on whether to buy a house if the sellers would not agree to something technical. At first they said 'don't do it, the sellers need to agree and this isn't normal and could come back to bite you' (I'm paraphrasing) and then when the sellers flat out refused, they sounded like it was fine and a non issue. This is quite unnerving when buying a house and in the end we had to get external advice because we're not legal professionals (but presumably neither are you) because at this point we didn't feel like we could trust our solicitors with our best interests.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Would recommend CTW in the strongest terms
CTW made our first home purchase as streamlined and straightforward as we could have hoped for and communication was excellent throughout the entire process. Special shout out to Chloe Denyer, who guided us through brilliantly and helped provide peace of mind when we needed it most. Would strongly recommend!

Resposta da Cook Taylor Woodhouse Solicitors LTD
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