My wife and I sold our old house and bought our new house recently with Charters. We were so pleased with the service we received from our sales progressor, Lisa Holden. She provided excellent communi... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Georgia was brilliant from start to finish. She was fantastic at getting the property on the market quickly and was always responsive whenever I had questions. I felt fully involved throughout the pro... Ver mais
We had a great experience with Lily from Charters in park gate and I her colleague Holly who did a couple of viewings with us. Lily went above and beyond any other estate agents in trying to help us... Ver mais
Very efficient at the start of marketing and kept us informed all the way. A special mention to the sales progression department who acted as advisor and go between. Definitely instrumental in keeping... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Charters Estate Agents
Escrito pela empresa
With a network of nine offices across Hampshire and Surrey, our market-leading estate agency prides itself on delivering the highest level of customer service to clients.
Informações de contato
13 Oakmount Road, SO53 2LG, Chandlers Ford, Reino Unido
- marketing@chartersestateagents.co.uk
- www.chartersestateagents.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lisa the Superstar!
My wife and I sold our old house and bought our new house recently with Charters. We were so pleased with the service we received from our sales progressor, Lisa Holden. She provided excellent communication throughout the process and despite several bumps in the road (through no fault of theirs) Lisa showed the kind of care that went above and beyond. She genuinely cared about our situation and was always a calming presence when we thought things weren't going well. I would thoroughly recommend Charters and Lisa in particular.
Brilliant from start to finish
Georgia was brilliant from start to finish. She was fantastic at getting the property on the market quickly and was always responsive whenever I had questions. I felt fully involved throughout the process and kept informed every step of the way. We couldn’t have asked for a better service.
Friendly Staff and Smooth Communication
Charters made the whole process easy. The staff were very friendly and responsive, and they showed me around the property at a time that suited my schedule. Communication was great throughout!
Excellent work on our behalf
We have worked with Charters as a landlord with a rental property and have recently sold leasehold and freehold properties using their services. We have always found the staff very professional, particularly Gary Hansford and Gemma Hill of the sales progression team who worked extremely hard, on our behalf to acheive the successful conclusion of our sales.
A smooth and speedy rental process with…
A smooth and speedy rental process with Charters - I'm absolutely delighted with my new home. A huge thank you to Claire Peerless, who supported me every step of the way!
I have been extremely happy with the…
I have been extremely happy with the service provided by the lettings team. I was provided with clear, concise and helpful information regarding prospective tenants.
Property Relations Manager Lucie ensured that both my landlord requirements and wishes were addressed before the property was let. This gave me peace of mind and confidence going forwards for continued management through the tenancy.
Lettings Manager Maddie kept me fully informed throughout the letting process both by phone and email encouraging progress.
They were always responsive to questions and their professional and proactive approach made the viewing and letting process straightforward and reassuring, ultimately resulting in a successful new tenancy. Satinder seamlessly provided the tenancy contract documents. I would be very happy to recommend Charters service.
Isabella Carlile has been wonderful in…
Isabella Carlile has been wonderful in helping us find a place. She is very professional and always cheerful. Would recommend using Charters.
My experience of Charters
I have been working with Harry Fisher since my properties have been managed by Charters and have always been happy and impressed with his proactive attitude and clear communication. I am very happy to be dealing with Harry, and to have him managing my tenants and investments 😊
Isabella was absolutely amazing
Isabella was absolutely amazing, she was reassuring and supportive through out the whole experience and made the experience feel a lot faster than we anticipated. She deserves a humongous thank you!!
The process was straightforward in…
The process was straightforward in getting my property up for sale. Photos taken and brochure put together, sent to me by Sophia to approve/make changes.
We couldn’t recommend Michael enough
We couldn’t recommend Michael enough! He was absolutely amazing from start to finish and helped us massively in getting into our new home. He kept us updated throughout the whole process, was always so kind, patient and helpful, and worked so hard to get everything sorted for us as quickly as possible.
Michael was genuinely so sweet and made what could have been a stressful process feel so much easier. We’re so grateful for everything he did to help us get into our new home. Thank you so much, Michael!
Thank you, Bella
We sold our house through Charters in Alresford. The whole team were efficient helpful and friendly. We struggled with the technology needed and wonderful Bella came to our aid. She guided us through the whole procedure with unfailing kindness and patience. She is a gem and Charters are lucky to have her. Thank you Bella. Our house completed on 28 August. Job well done .. thank you Charters.
Charters were very quick and helpful…
Charters were very quick and helpful with our viewing we scheduled and was very informative and polite.
We had Eloise show us around and she was very informative, kind and helpful.
wonderful staff
Met with Eloise while looking to get a place , she was really friendly and welcoming . Made me feel so comfortable and she answered my questions . Yeah really liked that. Professionalism 💯
Saty - Pre Tenancy Team Southampton Branch
My experience with the Charters staff as always been incredibly friendly and considerate. I felt this particularly with Saty from the pre-tenancy team in Southampton. Despite the move getting stressful at times Saty and the rest of the team ensured a smooth process for us which we appreciate very much!
Constant communication at every stage
Constant communication at every stage, created a lovely brochure for our home. Very professional a great company with great people.
The whole team, especially Kamila, Kaitlyn and Scarlett
The whole team, especially Kamila, Kaitlyn and Scarlett, looked after me so well from booking my first viewing to securing the tenancy, and Kaitlyn was so proactive in fixing a technical issue I had and making the process go smoothly for me when I was a bit stressed. Stress gone, tenancy good to go, and I can't recommend them highly enough. Satisfied customer.
Isabella was fantastic and went above…
Isabella was fantastic and went above and beyond to find a place for us when we desperately needed one. She was quick to answer all questions and has been extremely helpful.
Rosey has helped me a lot with my…
Rosey has helped me a lot with my landlord and has always checked in to make sure that everything was okay and when it wasn’t she stepped in until it was.
We had a great experience with Lily…
We had a great experience with Lily from Charters in park gate and I her colleague Holly who did a couple of viewings with us.
Lily went above and beyond any other estate agents in trying to help us find a property, making a stressful situation feel relaxed and enjoyable.
Thank you Lily, for having a friendly, human approach.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








