ChefOnline.co.uk Avaliações 

2.249
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Would give them 0 if we could. Over hour and half wait - rude staff who kept promising 10 minutes everytime - blamed the weather and being “busy” Average food - not worth it - go next door ras... Ver mais

Avaliado com 5 de um total de 5 estrelas

Such a simple solution to booking online. Easy and clear instructions. And a big bonus to be offered a discount too! A great service. And the food at Tamasha Handcross is fantastic!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de encomenda de comida online
  2. também em
  3. Comércio online
  4. Serviço de take away

Sobre ChefOnline.co.uk

Escrito pela empresa

Welcome to ChefOnline, your gateway to takeaways!

Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!

Order Online

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(2.249)

201 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Derek,
Thank you for your feedback! We're delighted to hear that you found our website easy to use and that you received a quick response. We truly appreciate your support and look forward to serving you again soon.

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use. No problems

14 de maio de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear James Hale,
Thank you for your review! We're delighted to hear you found the system easy to use and had a smooth experience. We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Easy to order exellent delivery and…

Easy to order exellent delivery and delicious thank u will recommend

16 de maio de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Mrs Dallimore,
Thank you so much for your lovely review! We’re delighted to hear that you found the ordering process easy, the delivery excellent, and the food delicious.
We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Superb food

Superb food. Friendly service. Our visitors from the US were seriously impressed.

13 de maio de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear David Yates,
Thank you for your wonderful review! We're delighted to hear you enjoyed the food and friendly service. It’s especially great to know your visitors from the US were seriously impressed. We look forward to welcoming you all again soon!

Avaliado com 5 de um total de 5 estrelas

First time trying this place

Working with a client and she wanted a curry. I have wanted to try this place for months so placed an order very easily online, was given a time to collect. Arrived and the food was ready to go. Lovely welcome by front of house . Food was delicious and price was on point. Will definitely be coming again but next time my client wants to eat in. Thankyou

9 de maio de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear K Howe,
Thank you for your wonderful review! We’re so pleased you and your client enjoyed the food and service. We truly appreciate your support and look forward to serving you again soon.

Avaliado com 1 de um total de 5 estrelas

Absolute joke

Absolute joke, liars and had tonargue to get a refund which is still pending.

6 de maio de 2026
Avaliação não solicitada
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Imran,

We are sorry to hear about your recent experience and understand your frustration regarding the order and refund process.

Please note that we act as an online ordering platform between customers and the restaurant. We've reviewed this with the restaurant and can confirm your refund has been processed.

Kindly note that refunds may take approximately 3–5 working days to appear in your account.

We apologize for the inconvenience caused and appreciate your patience and understanding throughout this matter.

Avaliado com 3 de um total de 5 estrelas

The only complaint was the delay in the…

The only complaint was the delay in the takeaway being ready. The time given was 8.37pm and it was finally ready at 8.59pm. so 20 minutes late.

4 de maio de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Richard,

Thank you for your feedback.

We are sorry to hear about the delay with your takeaway order. We understand your frustration regarding the collection time difference.

As an online ordering platform, we act as a medium between customers and the restaurant. Your feedback has been shared with the restaurant team for review to help improve their service timings.

We appreciate your patience and understanding

Avaliado com 5 de um total de 5 estrelas

Local order

Ordered from local Indian restaurant.
Very easy to use order system.
All worked out perfectly.

4 de maio de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Janet Penny,
Thank you for your lovely feedback! We're glad you found the ordering system easy to use and that everything went smoothly. We hope you enjoyed your meal and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

First meal from Tamasha

Excellent service and delicious food

4 de maio de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Libby,
Thank you for choosing our partner restaurant Tamasha for your first meal! We’re delighted to hear you enjoyed the food and found the service excellent. We look forward to serving you again soon!

Avaliado com 4 de um total de 5 estrelas

Process went ok

Process went ok but is not the clearest to navigate.

1 de maio de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Bill,
Thank you for your feedback. We’re glad the process went smoothly, though we understand it could be clearer to navigate.

Please feel free to share any specific suggestions at support@chefonline.co.uk
—We’d really appreciate your input.

Avaliado com 5 de um total de 5 estrelas

Quite easy…

It was quite easy to order and I was given the option to pay cash.

16 de abril de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Customer,

Thank you for your feedback. We’re glad to hear that you found the ordering process easy.

Please note that while our platform supports both cash and card payments, this particular restaurant currently accepts cash only.

We look forward to serving you again soon.

Avaliado com 5 de um total de 5 estrelas

Very quick takeaway service very very…

Very quick takeaway service very very tasty

15 de abril de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Mr Richard,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our quick takeaway service and found the food very tasty. We look forward to serving you again soon.

Avaliado com 5 de um total de 5 estrelas

Great food at great price and delivered…

Great food at great price and delivered on time

12 de abril de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Ray,

Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the food, found it great value, and that it was delivered on time.
We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

I live across the road and order from…

I live across the road and order from here more than I care to admit.. Best Indian I've ever had!!

13 de abril de 2026
Avaliação não solicitada
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Esme,
Thank you so much for your wonderful feedback. We’re thrilled to hear that you enjoy our food and consider it the best Indian you’ve had. We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Quick and Efficient!

10 de abril de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Andrew,
Thank you for your wonderful feedback!

We’re delighted to hear that you found our service quick and efficient. We truly appreciate your support and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Excellent menu

The menu is vast and on time of order.
Superb food and great value

2 de abril de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Webb,

Thank you for your wonderful feedback!

We’re delighted to hear that you enjoyed our wide menu selection and found the ordering process smooth and timely. It’s great to know you loved the food and found it to be excellent value.

We truly appreciate your support and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Easy to use website

Easy website, great food from Mughal Dynasty Indian restaurant

3 de abril de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Mr Dean,

Thank you for your wonderful feedback! We’re delighted to hear that you found the website easy to use and enjoyed the great food from Mughal Dynasty Indian Restaurant.

Your support is greatly appreciated, and we look forward to serving you again soon.

Avaliado com 5 de um total de 5 estrelas

Great Food

Once again great food and service from the team at Tamasha

1 de abril de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Steven,
Thank you for your feedback and continued support! We’re delighted to hear that you enjoyed both the food and service from the team at Tamasha once again.

Your feedback truly means a lot to us, and we look forward to serving you again soon.

Avaliado com 1 de um total de 5 estrelas

What’s the point of taking orders when…

What’s the point of taking orders when the place is shut

11 de março de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Scott,

Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. Unfortunately, the restaurant did not inform us of their sudden closure, so we were unable to act in advance.

As an online ordering platform, we operate as a link between customers and restaurants. We have shared your feedback with the restaurant to review the matter and ensure their opening hours and order availability are updated to prevent similar issues.

We appreciate you taking the time to inform us.

Avaliado com 5 de um total de 5 estrelas

The food was 3.5 to 4 (also came with 2…

The food was 3.5 to 4 (also came with 2 extra papadums/onions Etc.) so not bad on that front But ordering & delivery was superb - thus 5/5.

7 de março de 2026
logotipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear KTPC,

Thank you for your feedback! We’re glad you enjoyed the ordering and delivery experience and appreciated the extras with your meal.

We hope to continue providing you with 5/5 service next time!

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