Clacton Pier Avaliações 

Walk in the bridge is nice. However, a very rude staff works in the games area!!!
The rudest I’ve ever seen in my life. Charged me to play bowling, and the rubbish machine got stuck after 5 minutes. We called the guy and said will fix it soon. Long wait (for him having a long chat with two female costumes) he said time is out and we need to shut down 15 min before the closing time!
I complained about not being able to play and should be at least refunded for this rubbish service. That is when the boss said “go out, not only the bowling area, but out of the front door!!!!
How rude is that!!!
Having guests and their kids and didn’t want to ruin their day, I thanked him and left!!!
But I wont leave it their will complain to the company and sue them if necessary, not for the money but for being very rude scammers.

Absolutely love the Pier, loads of rides for the kids to enjoy and not to expensive also allows younger children somewhere to play because of the new soft play area where you can sit and watch your children play the whole time they also got a free meal and drink which was lovely, can’t complain we had a great day out.

Sharon Charters
2:35 PM (25 minutes ago)

to me

Dear Mr Doug

Your email has been forwarded to the Office by Mr Brown, however, he is correct in replying that on the date in question the rides were shut for a period of time due to the inclement weather conditions. These were then opened again and unfortunately we would not be in a position to offer you a refund upon these circumstances.

I am sorry for any inconvenience caused but this is clearly stated in our terms and conditions upon booking.

Kind regards



Sharon Charters | Office Manager
DO NOT SPEND ANY MONEY WITH THIS COMPANY THEY ARE INFLEXIBLE AND ARE LIKE INSURANCE COMPANIES BECAUSE THEY CAN BLAME THE WEATHER AND STATE DUE TO SAFTEY REASONS RIDES ARE SHUT DOWN ACTUALLY QUITE CRIMINAL BEHAVIOUR TAKING PAYMENT FOR SERVICES NOT PROVIDED,