Clayton Hotels Avaliações 

Clayton Hotel Leeds offers an exceptional experience with outstanding service.

From the moment I arrived, the staff went above and beyond to ensure my comfort. Their incredible care and attention to detail truly stood out. During Ramadan, I needed Suhoor (pre-dawn meal) at 3:30 a.m. To my surprise, a staff member personally delivered my meal to my door right on time. This level of service and consideration is truly exceptional and demonstrates their genuine commitment to guest satisfaction.

A special shoutout to the amazing staff at Leeds branch your kindness and professionalism made a significant difference. If you’re seeking a hotel that genuinely cares about its guests, Clayton Hotel Leeds is the place to be. I’ll definitely be returning!

Thank you!

Purchased an afternoon tea voucher for a friend we used yesterday.
The reception area was clean light and modern.
Staff very welcoming and attentive.
Afternoon tea was lovely.
On requesting further drinks they were served immediately.
Very happy with it my friend was thrilled with the whole experience

Clayton Leeds hotel-While staying at the hotel there was loud drilling throughout the day until 17:00 in the evening. After staying at the property I have came out in a massive rash due to the hotel having bed bugs. I made a complaint to their manager Danielle and she tried to gaslight me and say that the reaction that I got was not from the hotel. She is very rude and lacks good customer service. I’ve stayed in Clayton hotels in Manchester and they were amazing how this hotel was at a low standard. The hotels also in a dodgy area there are loads of drug addicts, when the taxi man dropped me to the hotel he made me aware that the area is really bad.

Clayton Hotel , Lapps Quay, Cork. On a positive note, the room was very nice. Clean , comfortable and the bathroom was lovely. We were on the 6th floor, so it was also very quiet. However, there were two tea bags, two coffee sachets and hardly any sugar. Not a good start to the day. At breakfast. The Bewley's coffee was so weak it did not even taste of coffee, it was vile, when asking a member of staff for any other coffee, they actually agreed and said that they disliked it also so did not drink it. She offered to get us coffee from the Coffee Dock. She was lovely, the coffee however was undrinkable it was so horrible. On to the breakfast itself, the scrambled egg, stone cold, the mushrooms, stone cold, don't know about the beans as there were none in the pot. In fact, all of the 'hot' food was cold. Had to go looking for teaspoons and to fill the empty milk jug on the table - staff looked rushed off their feet, not sure what they were doing though. Restaurant food. Cheap chips that had been kept warm, by the time we got them, yep cold and horrible. The menu was very limited and what we tried was not worth it.
Bar staff. Not a clue between them, my husband said to someone it would be quicker to go up to our 6th floor room and order room service. So totally unaware - they need training (I owned a pub for many years, so I know what I am talking about here). The receptionists were very helpful, the one with the red hair managed to get the atrium tv working with sound and channel change so that we could watch the rugby. She was lovely.
I felt there is/was a very much 'that will do' attitude and as most Irish people will not complain, well when the receptionist asked me how our stay was, well she asked.......
I am fed up with paying not cheap prices for food that is awful, for bad service and for general apathy. Disappointment is around every corner. My expectations are now in tatters , Again!
The proximity to the town was excellent, but if you are going for good food, good coffee and quick bar service, you have chosen the wrong hotel

I stayed in Bristol. Quiet and spacious hotel, just a few minutes walk from the centre.
The rooms are comfortable and the bathroom is equipped with everything you need. Ideal hotel for work or tourism. The staff is very friendly and helpful. The breakfast is amazing, very healthy and with multiple choices to choose what you like.

We stayed at Clayton hotel Manchester airport for a night .highly recommend it rooms are lovely with bath and tv and hot drinks avaiable in room. Restaurant is good but a bit pricey

ABSOLUTELY DISGRACEFUL!

Went to the clayton hotel Manchester City centre today for Afternoon with my wife, The service was very underwhelming.

My wife's a vegetarian but l'm not, the "food" came but all I had was 2 baby bite size chicken mayo sandwiches. Everything else was cheese.
Including all of my wife's "sandwiches." Served to us on slithers of stale bread.

I've had tastier food in a Tesco meal deal!
After a half hour wait, we had to go to the bar to ask for our Prosecco.
After attempting to eat the "sandwiches" we gave up and started on the desserts.
Again after waiting for at least 15 minutes, we had to go back to the bar to ask for our tea.
Tea arrived with 2 coffee cups & a paper cup of milk, which had some kind of black bits in there!

The staff were idle, I'm absolutely shocked at the poor level of service.
Such a shame because hotel itself looks very nice.
It was a complete waste of money, the "food" wasn't fit for human consumption.
No stars here and I definitely won't be returning!

We had a staff festive lunch at the Clayton Silver Springs in Cork. Two years on the trot and they never disappoint. Great food, great service and atmosphere, special mention to Antionette O'Leary and all the staff.

Stayed 1 night before a trip to Paris with my daughter. Staff are very attentive nothing is too much trouble. A special mention to Alex in the restaurant who made the start to our trip extra special. Well done Clayton Hotel Manchester Airport

Great location, close to Chiswick park for business, tidy rooms, friendly personnel and decent fitness room. Great breakfast

Be aware! do not use the QR code at the restaurant we sat at table 1303 and stayed in room 209, we got charged twice for a round of drinks costing £20 for a rum and coke and a vodka and Sprite, the first attempt was ordering off my phone it was not going through just spinning so I asked the waiter what to do and he took my phone and cleared the browser and said it will be ok? My wife straight away re ordered on her phone on the QR app and the order went through ok, the next morning it showed that the money had been taken out of my account so I spoke with Maria Sivakova and she told me the orders get erased every night and would be hard to find? She then got a guy over who said it would get sorted? It’s now Saturday 23rd of November and still no refund! Won’t be returning simply as don’t like been ripped off!

We stayed at the Clayton hotel in Silver Springs , firstly I have to say the staff were really lovely especially Rose in the restaurant and Harradid in the bar,very polite,friendly and helpful .. the room
Was nice but the TV dident work we had a choice of moving but as we were settled in the room we declined, we had dinner in the restaurant we ordered steak , mine medium to well done , it was red and very tough, Rose was really nice and dident charge us , we ordered a nice Rioja wine but they hadn't got it so we ordered an Australian Shiraz which was a tad sweet .. all in all I was disappointed with the hotel , having stayed in the Clayton in Cork city this Clayton hotel disappointing, we will definitely go back to the Clayton in Cork city 9/10 but won’t return to Silver Springs

What we’ve experienced in clayton birmingham is that all the staff there is not aware about customer service or hospitality they will pass you to person to person and i follow up a item that we left this people couldnt be trusted in a room never again to check in in place like this you can have my firestick brums nicking person

 Clayton Hotel Manchester Airport stopped here for one night and a disabled room shower flooded had to get towels because of that much water. The emergency pool cord was missing completely. The toilet was not fit for purpose. If you wanted to lift the seat you couldn’t because they had a backrest that was far too big in my opinion. This was not a disabled room but it disaster room, wouldn’t recommend stopping if you’re disabled tony broughton

Leider entsprach mein Aufenthalt in diesem Hotel nicht meinen Erwartungen. Insbesondere das Verhalten des Personals war sehr enttäuschend. Die Mitarbeiter an der Rezeption zeigten wenig Bereitschaft, auf die Bedürfnisse der Gäste einzugehen, was zu einem insgesamt unfreundlichen Eindruck führte. Darüber hinaus empfand ich einige Verhaltensweisen als unangemessen und möglicherweise diskriminierend. Ich hoffe, dass das Management diese Probleme angeht, um zukünftigen Gästen ein angenehmeres Erlebnis zu bieten. Nie wieder.

Clayton Hotel Cardiff
The room was standard and clean although the toilet seat was askew. He’s the bad bit. The breakfast was the worst we’ve had by far in all the hotels we’ve stayed in. Sausages were so hard I had difficulty cutting into them. Bacon was hard and mushrooms were deep fried and literally black. We couldn’t eat it. We are booked in for another night but we’ve decided not to have breakfast at the hotel tomorrow which we’ve already paid for and just cut our losses. Disgusting!

Had a wonderful stay at this hotel. Would highly recommend. Great staff; wonderful location and lovely views.

Clayton Hotel Dublin Airport. Wir haben dort eine Nacht vor unserem Flug nach Hamburg übernachtet. Gebucht über unseren Reiseveranstalter Trendtours. Das Zimmer war sehr schön und geräumig. Alles sehr modern eingerichtet und in einem sehr gutem Zustand. Das Hotel ist sehr schön und groß mit einer netten Bar und großen Lobby. Abendessen und Frühstück waren sehr gut. Wir waren sehr zufrieden. Shuttle Bus zum Airport direkt am Hotel.

Very disappointed with customer service. Arrived to their time scale and room wasn’t ready, had to wait in bar for 40minutes.
Then Fire alarm went off twice in middle of night and when I enquired following morning, I was told they couldn’t help it ! No finesse, no apology !

My husband and myself ate here yesterday evening in Bar 55 and were welcomed and looked after very well by Amelia and Ivan.
They were really helpful and engaging.
Thank you both 😊.