Clockwork Removals and Storage Avaliações 1.528

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our experience with Clockwork was professional and smooth. Josh helpfully priced up the quote and we couldn’t have asked for 2 better removal men on the day of the move. Peter and Ryan were fantasti... Ver mais

Avaliado com 5 de um total de 5 estrelas

Professional, efficient and friendly. From quote, to boxes collected, the whole team delivered a truly exceptional service. Thanks go particularly to Max and Kiska for all the heavy lifting! But also... Ver mais

Avaliado com 5 de um total de 5 estrelas

We would recommend Clockwork Removals in Inverness. Boxes are delivered prior to removal. The members of staff were professional and handled all our items with care. They made what can be a stressful... Ver mais

Avaliado com 5 de um total de 5 estrelas

Gary and Alan moved us from a 3rd floor flat (with no lift) today to our new flat. They were brilliant- friendly and helpful, nothing was too much bother. I would have no hesitation recommending Clock... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de transporte e armazenamento de móveis
  2. Mudanças
  3. Depósito

Escrito pela empresa

Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout the UK for individuals, families and businesses. We have a network of branches across the country as well as an international service centre to help our customers relocate all over the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.

Escrito pela empresa

Experience and Expertise
With over 25 years experience we know that the key to delivering an excellent service is to ensure our staff are trained and experienced in their work. That is why we play an active role in the shaping of the industry and are a member of the British Association of Removers (BAR) as well as their Overseas and Commercial Moving Groups. Our international service centre based in Glasgow is a member of the FIDI Global Alliance, a global network of trusted international movers.
Our Services
Moving home can be a stressful time for many and so it’s important to find a removals company who can offer you a seamless service. As well as household removals we provide full packing and wrapping services, long and short term storage and our highly trained teams also offer expert removal services for specialist household and high value items. Our international service centre has relocation, storage and export packing services throughout the world and our commercial teams plan and execute business moves of all sizes including IT and specialist relocation.

Informações de contato

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Award Winning Service | 25 Years Experience | Industry Accredited


4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

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Avaliado com 5 de um total de 5 estrelas

Very good Team

Very helpful guys .

Really good team who go the extra mile for you .
This is the second time we have used them
We are very happy with the service they provided.

30 de março de 2026
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Resposta da Clockwork Removals and Storage

Thanks so much for your continued loyalty, we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service from the Team who helped with our move.
They packed everything carefully and labelled boxes so we could find after move
Very smooth process from start to finish

6 de março de 2026
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Resposta da Clockwork Removals and Storage

This is great to hear, thanks so much for the review.

Avaliado com 1 de um total de 5 estrelas

Total disregard for property

The staff I've dealt with have had no respect for my property at all. I had stuff in storage & received it back the the house 2 weeks ago. Everything was so slap dash it was unbelievable. Everything was just thrown into the room with no care. Would never recommend this company.

23 de março de 2026
Avaliação não solicitada
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Resposta da Clockwork Removals and Storage

We’re sorry to hear you are unhappy with your experience. This job was arranged through the council, who advised that your property would be suitable for delivery. When our team arrived, space was very limited, and they followed your request to place all items in the living room. We would welcome the opportunity to discuss this further and better understand your concerns. Please feel free to contact us directly so we can look into this properly.

Avaliado com 4 de um total de 5 estrelas

The removal men

The removal men were fantastic, but despite taking out insurance for cancellations and delays, I was contacted by phone from the office to be told the insurance expired at 3 o'clock, I didn't get keys until 4.45.
Had I not received keys by five I would have had to book into a hotel, which would have been cheaper than the excess I had to pay.

If I had the keys earlier the move would have been five star.

4 de março de 2026
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Resposta da Clockwork Removals and Storage

Thank you for your feedback and for your kind words about the removal team, we’re really pleased to hear you found them fantastic.

We’re sorry to hear about the delay in receiving your keys and understand how stressful that must have been on moving day, especially with the uncertainty around timing.

Just to clarify, you did take out the waiting time waiver, which covers up to 2 hours of waiting for keys as per our terms and conditions. In this instance, the waiting time was 3 hours and 45 minutes, so the additional charge applied was only for the extra 1 hour and 45 minutes beyond the covered period.

We do appreciate this can still feel frustrating when delays are outside of your control, and your feedback is important to us. We’re glad the move went well overall, and we hope you’re settling into your new home nicely.

Avaliado com 5 de um total de 5 estrelas

We like the way they move!

Plentiful packaging provided for our move with uplift and delivery arrangements that suited us perfectly. The crew were very helpful & friendly putting furniture and boxes in the rooms requested which made unpacking a good bit less stressful. We would be very happy to recommend them to anyone looking to move home as painlessly as possible. Thanks again guys!

23 de março de 2026
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Resposta da Clockwork Removals and Storage

Our pleasure, thanks so much for the review and recommendation.

Avaliado com 5 de um total de 5 estrelas

Brilliant

Friendly, efficient….everything we needed for our house move. Nothing too much trouble.

31 de março de 2026
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Resposta da Clockwork Removals and Storage

This is great to hear, thanks so much for the review.

Avaliado com 5 de um total de 5 estrelas

excellent

response level, clarity, and delivery execution

27 de março de 2026
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Resposta da Clockwork Removals and Storage

Thanks for the review.

Avaliado com 5 de um total de 5 estrelas

Great removals company.

Team is very reliable. They got our office move request very swiftly. All is arranged and organised timely. We look to get Clockwork engaged in future moves.

2 de abril de 2026
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Resposta da Clockwork Removals and Storage

Thanks so much for the review. We look forward to assisting you in the future.

Avaliado com 5 de um total de 5 estrelas

Smooth, hassle-free move with a great team

Alan and the team were great from start to finish. They made the whole move completely hassle free and were friendly, efficient, and professional throughout. Everything was handled with care, and the process felt smooth and well organised. Would definitely recommend!

27 de março de 2026
Avaliação não solicitada
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Resposta da Clockwork Removals and Storage

Thanks so much for the review and recommendation.

Avaliado com 5 de um total de 5 estrelas

Felt less stressed having a couple of calm presences!

I really appreciated the communication from requesting a quote all the way to signing that everything had been moved. It was helpful to have an initial visit to get an accurate estimate of the amount being moved so there were no surprises on the day. The two ‘Jamies’ who did my move showed up promptly and made me feel really comfortable and safe. They had everything loaded securely within an hour (including dismantling my bed) despite the fact I was still cleaning around them! Our timing was magic getting to the new home and again everything was in the house and bed made up within the hour. They were conscious to ask me if I wanted boxes in specific rooms and made a point of taking heavier items upstairs for me.
Made the day so much less stressful for me having a couple of calm presences - thank you!

18 de março de 2026
Avaliação não solicitada
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Resposta da Clockwork Removals and Storage

Thanks so much for taking the time to leave such a great review of our services, we really appreciate it.

Avaliado com 1 de um total de 5 estrelas

We contract Clockremolvals and Storage …

We contract Clockremolvals and Storage we contract the Insurance for eventual issues and they damage our new fridge and said it’s our fault because we packaged……unbelievable

10 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

Thank you for your feedback. We’re really sorry to hear how disappointed you feel about this situation.

When our team arrived, the fridge freezer had already been shrink-wrapped, so they weren’t able to fully inspect it, although photos were taken at the time.

We completely understand how frustrating this outcome is. As outlined in our terms, items packed by the owner are covered differently by insurance, which is why the claim was not successful.

We genuinely regret the upset caused and would be happy to discuss this further with you directly.

Avaliado com 5 de um total de 5 estrelas

Move made joyful

The guys were great, professional and helpful.

The communication and process was simple but effective.

19 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

Thanks so much for reviewing our services.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service! On time,very helpful and efficient. Nothing was too much trouble.

12 de janeiro de 2026
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Resposta da Clockwork Removals and Storage

This is great to hear. thanks so much for reviewing us.

Avaliado com 5 de um total de 5 estrelas

EXCELLENT SERVICE AND SO PROFESSIONAL

EXCELLENT SERVICE AND SO PROFESSIONAL AND EXTREMELY GOOD VALUE FOR MONEY. NOTHING WAS TOO MUCH TROUBLE. MOVING HOME IS ALWAYS STRESSFUL BUT CLOCKWORK MADE EVERYTHING SO EASY AND STRESS FREE . THOROUGHLY RECOMMENDED THIS COMPANY 👌 👏 👍

25 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

Thanks so much for the wonderful review and recommendation.

Avaliado com 5 de um total de 5 estrelas

Excellent staff

Excellent staff, nothing too difficult for them, very smooth move, highly recommend

5 de março de 2026
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Resposta da Clockwork Removals and Storage

Thanks for the review an recommendation.

Avaliado com 5 de um total de 5 estrelas

How moving house should be

Everything was a positive about this company - the guys doing the hard graft were professional, punctual, efficient and pleasant. Not a single thing was damaged. Other staff were helpful and easy to deal with too. Pricing was competitive and the whole thing went - as you would hope - like clockwork! Would not hesitate to recommend Clockwork if moving house.

17 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

Thanks so much for this wonderful feedback. Please don't hesitate to get in touch if you need us again.

Avaliado com 5 de um total de 5 estrelas

great experience !

have used Clockwork twice and both times they were professional courteous and well versed on storage and packing

19 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

Thanks so much for your review.

Avaliado com 5 de um total de 5 estrelas

Simply the Best

Great company brilliant 2guys who move ed us from Sheffield to Derby all the staff from the office to the Boss were great made our move easy

17 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

Thanks so much for the feedback.

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