Clockwork Removals and Storage Avaliações 1.528

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our experience with Clockwork was professional and smooth. Josh helpfully priced up the quote and we couldn’t have asked for 2 better removal men on the day of the move. Peter and Ryan were fantasti... Ver mais

Avaliado com 5 de um total de 5 estrelas

Professional, efficient and friendly. From quote, to boxes collected, the whole team delivered a truly exceptional service. Thanks go particularly to Max and Kiska for all the heavy lifting! But also... Ver mais

Avaliado com 5 de um total de 5 estrelas

We would recommend Clockwork Removals in Inverness. Boxes are delivered prior to removal. The members of staff were professional and handled all our items with care. They made what can be a stressful... Ver mais

Avaliado com 5 de um total de 5 estrelas

Gary and Alan moved us from a 3rd floor flat (with no lift) today to our new flat. They were brilliant- friendly and helpful, nothing was too much bother. I would have no hesitation recommending Clock... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de transporte e armazenamento de móveis
  2. Mudanças
  3. Depósito

Escrito pela empresa

Clockwork Removals provides industry accredited and fully insured removals, storage and packing services throughout the UK for individuals, families and businesses. We have a network of branches across the country as well as an international service centre to help our customers relocate all over the world with minimum difficulty. At Clockwork our highly trained teams also offer expert removal services for specialist household and business removals.

Escrito pela empresa

Experience and Expertise
With over 25 years experience we know that the key to delivering an excellent service is to ensure our staff are trained and experienced in their work. That is why we play an active role in the shaping of the industry and are a member of the British Association of Removers (BAR) as well as their Overseas and Commercial Moving Groups. Our international service centre based in Glasgow is a member of the FIDI Global Alliance, a global network of trusted international movers.
Our Services
Moving home can be a stressful time for many and so it’s important to find a removals company who can offer you a seamless service. As well as household removals we provide full packing and wrapping services, long and short term storage and our highly trained teams also offer expert removal services for specialist household and high value items. Our international service centre has relocation, storage and export packing services throughout the world and our commercial teams plan and execute business moves of all sizes including IT and specialist relocation.

Informações de contato

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Award Winning Service | 25 Years Experience | Industry Accredited


4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

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Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic from start to…

Absolutely fantastic from start to finish the guys work so hard not one thing got broken in the move or scratched ,cannot recommend them enough.

27 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

Thanks so much for the review and recommendation.

Avaliado com 5 de um total de 5 estrelas

Great team moved us with no issues

Great team moved us with no issues. The movers worked quickly and carefully and placed all items in appropriate rooms on unloading.

4 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

Thanks so much for your great review.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Removal chaps very helpful. Nothing too much trouble.

19 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

Brilliant to hear - thanks so much for your review.

Avaliado com 5 de um total de 5 estrelas

Highly recommend. Thanks to the team.

The team were amazing from beginning to end. Able to accommodate a relatively late booking, arrived very promptly on the day and said ‘you can sit back and relax and we’ll sort this’. Great communication and friendly team on the day, nothing lost or broken, and all competitively priced. Can’t recommend highly enough! Thanks to the team for making - what could have been a very stressful day - a breeze.

27 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

This is all great to hear, thanks so much for the review and recommendation.

Avaliado com 1 de um total de 5 estrelas

Ruined clothes, damaged bed, no compensation

Received a very disappointing removal and storage service in London. Removal men said my clothing that needed hung would be hung up while in storage (for 5months). On receiving my things after 5months in Clockworks storage, the clothes were both damp and creased beyond use.
I contacted Clockwork and was informed the relevant staff had already been let go due to not meeting standards. However Clockwork are not willing to take any responsibility for their poor/lack of service storing my clothes. After spending thousands of pounds they will offer me £40 as goodwill.
They will not pay the cost of drycleaning the clothes. I appreciate accidents can happen/poor staffing but their lack of approach to rectifying this is disappointing.
Additionally the second set of removal men rebuilt my bed and damaged it.
Very disappointing considering they were happy to take thousands of pounds of my money.
Was recommended them by an influencer neighbour who received their services for free. Disappointing they let down paying customers.
No complaints process available.

15 de dezembro de 2025
Avaliação não solicitada
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Resposta da Clockwork Removals and Storage

We’re very sorry your experience with Clockwork did not meet expectations. Receiving damaged clothing and issues with your bed is unacceptable, and we apologise for the inconvenience caused.

While the staff responsible are no longer with us, we acknowledge this does not undo the impact on your experience. Our Branch Manager has been in contact with you via email and is actively seeking a resolution. We are also reviewing our processes with senior management to prevent similar issues in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent Service!

Thankyou so much, for the team at clockworks. I was left with a hefty bath on my drive that needed transporting up a flight of stairs. Jade was so understanding with the issue l had and promptly forwarded me a very reasonable quote. Lee and Joe who were very friendly and were really patient and careful when moving the bath on the steep stairs and narrow turnings. They made the whole process stress free. I absolutely recommend this company and will be using them again in the future. A lovely experience overall.

9 de março de 2026
Avaliação não solicitada
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Resposta da Clockwork Removals and Storage

This is great to hear, thanks so much for reviewing our services. We look forward to assisting you in the future.

Avaliado com 5 de um total de 5 estrelas

Fabulous service from Clockwork…

Fabulous service from Clockwork Removals South London when we recently moved from Surrey to Kent. Gary, Tony and Max were very professional and also friendly too. Given that house moving is stressful, they certainly put our minds at ease and took a lot of care with all our furniture. Can highly recommend!

23 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Clockwork Removals and Storage

Thanks so much for the review and recommendation.

Avaliado com 5 de um total de 5 estrelas

Brilliant! Price and service, & accepted payment from The Royal British Legion

Brilliant service from the Sheffield team. The survey for the quote was professionally conducted by Dean, yet friendly and approachable, his knowledge and experience matched his mature manner.

Extremely proficient and incredibly reasonably priced given the distance involved.

A HUGE thank-you to the company and Kelly for not only allowing the bill to be settled by The Royal British Legion, but for allowing a deferred settlement due to the uncertainty posed by the other party involved.

The removal team on the day were magnificent!
All the very heavy terracotta pots were handled with care, as were all my other belongings.

Dave went above and beyond his job on the day by helping move a large cane chair into the diabolically small hallway that was not on the original job sheet.

They made a challenging day a lot easier, and patiently worked around the gas safety check that my landlord requested.

I can't thank yous enough. Please be assured that although not all names have been remembered, all the hard work from those involved has, and will not be forgotten.

I wish you all the very best,
Sam R

2 de março de 2026
Avaliação não solicitada
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Resposta da Clockwork Removals and Storage

Thanks so much for taking the time to leave such a wonderful review, we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish

Thank you to Clockwork Removals, Sheffield for making our house move stress free. The lads were absolutely brilliant, highly recommend.

12 de janeiro de 2026
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Resposta da Clockwork Removals and Storage

Our pleasure, thanks for the review and recommendation.

Avaliado com 5 de um total de 5 estrelas

Clockwork were amazing from start to…

Clockwork were amazing from start to finish and made our move stress free.
The team were professional, courteous and made us feel like we were in very safe hands. Would have no hesitation in recommending - the guys were first class.

19 de janeiro de 2026
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Resposta da Clockwork Removals and Storage

Thank you so much for the review and recommendation.

Avaliado com 4 de um total de 5 estrelas

Would definitely recommend

Easy to book with helpful office staff. Removers were great on the day. Very helpful, hard working and careful with my belongings. Only small criticism was, considering the size of my house, I wish they had sent more men on the day. More came along in the afternoon to help but by this time my buyer was waiting outside in his van wanting in. Thank you.

21 de janeiro de 2026
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Resposta da Clockwork Removals and Storage

Thanks so much for your review. We value all feedback and we will pass this on to the branch.

Avaliado com 5 de um total de 5 estrelas

Clockwork packed my goods and then…

Clockwork packed my goods and then stored them for 3 years. I was worried about the condition they might be in when I finally collected them. My goods were in exactly the same conditon they were in when Clockwork packed them.

1 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

This is brilliant to hear, thank you so much for reviewing us.

Avaliado com 5 de um total de 5 estrelas

Communication is clear & tasks are handled efficientlyed with Clockworks Storage…

We’ve worked with Clockworks Storage for two years now and use them for removals as well as year‑round storage of our stock. They’ve been consistently excellent throughout.
The team are a real pleasure to deal with friendly, reliable, and incredibly easy to organise with. Communication is clear, tasks are handled efficiently, and everything is completed exactly as agreed, which makes a huge difference when coordinating moves and managing ongoing storage.

27 de fevereiro de 2026
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Resposta da Clockwork Removals and Storage

This is all really good to hear, thanks so much for the feedback. We appreciate it.

Avaliado com 5 de um total de 5 estrelas

Thanks to Lee, Dane, Regan, Sam

Thanks to Lee, Dane, Reagan and Sam for my parents house move this week. They were polite, efficient, good humoured and made a stressful process much easier than I expected. Not one item was chipped or broken and they worked tirelessly to complete the job over 2 days. Awful weather conditions and new carpets not an issue as they protected the floors which I was worried about. Lee was brilliant with the team (and my endless questions!) - thoroughly recommend the company and these guys in particular - Thank you.

16 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Clockwork Removals and Storage

Thanks so much for taking the time to eave us such a lovely review - we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, professional, prompt, helpful & well worth the price and money. They kept what could have been a stressful day smooth sailing. Highly recommend

11 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Clockwork Removals and Storage

This is great to hear, thank you.

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