Club Canary Tours Avaliações 

98
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sânt foarte mulțumită de experiența mea cu Club Canary.Au servicii de înaltă calitate la un preț foarte bun. Laura și Dora m-au ajutat extrem de mult la achiziționarea excursiilor,mi-au răspuns punc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience with Klub Canary Tours was outstanding from start to finish. The Porsche was a dream to drive and exceptionally well-maintained. What really sets them apart, though, is the staff—true pr... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Escursione parco Loropark. Giornata piacevole e ottim esperienza. Unica nota negativa il servizio di autobus scelto era in ritardo al mattino alla sera e siamo rientrati con 1 e mezza di ritardo… C... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I booked my honeymoon for tenirefe, and decided to go through club canary for all excursions. All I can say is, absolute life saver going this route. Went above and beyond for any request I... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de turismo
  2. Locação de Barcos
  3. Agência de Passeios de Barco

Escrito pela empresa

THE LOCAL TOUR COMPANY OF THE CANARY ISLANDS Club Canary was born in Costa Adeje, Tenerife on 16 August 2019 with a simple idea: travelers deserve a local company they can trust. No street-corner selling, no fake discounts, no anonymous global platform. Just registered bookings, honest prices and a team that actually lives here. We work exclusively in the Canary Islands: Tenerife, Gran Canaria, Lanzarote, Fuerteventura, La Gomera and La Palma. Every operator we sell has been visited and personally tested by our team, more than 200 vetted local partners across 300+ experiences. WHAT YOU CAN BOOK Small group whale watching, boat trips and private yacht charters. Jet ski safaris, quad and buggy adventures, parasailing, snorkeling with turtles and fishing trips. Mount Teide stargazing tours, both group and private, under some of the clearest night skies in the world. Tickets with transport for Siam Park and Loro Parque, day trips to La Gomera, helicopter tours and much more. For companies we organize team building, corporate outings and group events across the islands, and film productions rely on our local logistics. A SOUVENIR WITH EVERY BOOKING Every booking comes with a digital collectible card of your experience, with the compliments of Club Canary: your activity, your island, your date. It is part of The Club Canary Collection, the first collectible card set of the Canary Islands, with Standard, Rare, Epic and Legendary cards and printed editions available at our Tenerife office. VISIT US You are always welcome at our office for personal advice, last minute bookings and exclusive deals. Centro Comercial Plaza del Duque, Local B-35, C. Londres, s/n, 38660 Costa Adeje, Santa Cruz de Tenerife, Spain. You find us on the lower shopping floor. Open daily 09:30 to 22:00, online support from 08:00. Phone: +34 655 87 09 56 Email: office@clubcanary.com Website: clubcanary.com Live Legendary.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

98 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as avaliações

(98)

19 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Our experience on our private luxury…

Our experience on our private luxury motor yacht trip was nothing short of exceptional. Martin and his crew were amazing and so kind. They made us feel so at ease and were so welcoming. Martin is a gentleman, such a great guy 👏. The food and drinks that we had were lovely too along with the beautiful views. I highly recommend everyone to do this as you won’t be disappointed. 10/10. Thanks again. Taylor and Hollie

27 de julho de 2025
Avaliação não solicitada
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Resposta da Club Canary Tours

Thank you Taylor & Hollie! 🌊 We’re so glad you loved your private luxury yacht trip in Tenerife. Your recommendation means a lot, we’d love to welcome you back on board anytime! 🛥️☀️

Avaliado com 5 de um total de 5 estrelas

Teide Stargazing trip

The event was excellent from start to finish. Thank you so much Ben for sharing your knowledge and delivering it with so much enthusiasm. The food was fabulous, and so lovely to share with a small group. I would definitely recommend.

24 de julho de 2025
Avaliação não solicitada
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Resposta da Club Canary Tours

Thank you, Pablo! We’re so glad you enjoyed the Teide Stargazing trip in Tenerife from start to finish. Sharing the night sky in a small group makes the experience extra special, and we’re happy you also liked the food. Thanks for recommending us! 🌴

Avaliado com 5 de um total de 5 estrelas

Un grand merci à Sophien

Un grand merci à Sophien, qui s’est occupé de l’ensemble de nos activités, en un temps record.
Juste parfait 👍 🤩

27 de junho de 2025
Avaliação não solicitada
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Resposta da Club Canary Tours

Merci beaucoup pour ce superbe retour! Chez Club Canary, on fait toujours le maximum pour offrir un service rapide, fiable et personnalisé. Au plaisir de vous accueillir de nouveau pour de nouvelles aventures aux Canaries :)

Avaliado com 5 de um total de 5 estrelas

We (family of 4) had a great experience…

We (family of 4) had a great experience with Club Canary and an excellent service from Sophien. We booked through Sophien a private sunset sailing boat tour and a half day private tour to the Teide. Both experiences have been fanstastic. A special thank you to Ben, our guide for the Teide trip, who treated us very well. thank you again for your service

24 de abril de 2025
Avaliação não solicitada
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Resposta da Club Canary Tours

Thank you so much for sharing your wonderful experience with us! 🌟 We’re happy to hear you enjoyed both the private sunset trip in Tenerife and the Teide private tour, two of our favorite ways to explore the island. We hope to welcome you back soon for more Canary Islands adventures! 🚤⛰️

Avaliado com 5 de um total de 5 estrelas

Had amazing experience booking my Quad…

Had amazing experience booking my Quad trip to Teide as well as JetSki trip with Annina through WhatsApp. I got personal recommendations for time and availability. Highly recommended. Very very good experience.

12 de abril de 2025
Avaliação não solicitada
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Resposta da Club Canary Tours

Thank you so much for the amazing feedback! 🙌 We’re happy you enjoyed booking your quad trip to Teide and the Jet ski adventure in Tenerife, both are such epic ways to explore the island. Our team always tries to give personal recommendations so you get the best times and the best experience. Hope to see you again for more adventures in the Canary Islands!

Avaliado com 5 de um total de 5 estrelas

Ben was FANTASTIC

Ben was FANTASTIC! I proposed and she said yes and honestly Ben made the proposal a breeze! Thanks for showing us all the sights, the coolest moon rise and the stars

13 de abril de 2025
Avaliação não solicitada
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Resposta da Club Canary Tours

Wow, congratulations on the proposal! 💍 We’re so happy to hear she said yes during your private stargazing trip, what a magical moment under the stars. Ben is indeed fantastic, and we’re proud that this special trip (exclusive with Club Canary) could be part of such a memory. Wishing you both a lifetime of happiness, and we hope to see you again for more adventures in the Canary Islands! 🌴💫

Avaliado com 5 de um total de 5 estrelas

Great office sevice

We went to the office in person in Plaza de Douqe, and the young officer who advised us on which programme to choose was really helpful, polite, understanding and felxible. We were a lot, and wanted to pay separately, and he had no problem with it. We were also a bit overwhelming I think, and he was polite and pleasant to us during the whole time we spent in the office. He even sent a follow up email, and an offer we were undecided about, and didn't make a fuss about us rejecting the offer. Perfect service, great customer relations, I recommend Club Canary to everyone.

24 de março de 2025
Avaliação não solicitada
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Resposta da Club Canary Tours

Thank you so much for sharing this! 🙏 We’re really happy you visited our Club Canary office in Plaza del Duque and had such a positive experience. Our team always tries to keep things polite, flexible, and easy, even with big groups. 💛 We’re glad you felt comfortable, and it’s great to know our follow-up service helped too. Hope to welcome you again soon for more Tenerife excursions and fun adventures!

Avaliado com 5 de um total de 5 estrelas

Заказали поездку в Лоро…

Заказали поездку в Лоро Порк,-трансфер+билеты.все сложилось наилучшим образом-посадка в автобус около отеля,точно в назначенное время,отличный автобус,никаких проблем с билетами

5 de março de 2025
Avaliação não solicitada
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Resposta da Club Canary Tours

Большое спасибо, Ольга! 🌴 Мы рады, что ваша поездка в Loro Parque с трансфером прошла гладко и удобно. Автобус прямо от отеля и без проблем с билетами, так и должно быть! 🚌 Надеемся снова увидеть вас в Тенерифе и показать ещё больше удивительных экскурсий с Club Canary. ✨

Avaliado com 5 de um total de 5 estrelas

Magnifique spectacle

Magnifique spectacle, les artistes sont époustouflants! Un grand moment de plaisir.
À quand ce spectacle en Belgique 😆🤪???

8 de fevereiro de 2025
Avaliação não solicitada
logotipo da Club Canary Tours

Resposta da Club Canary Tours

Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the spectacle and found our artists to be breathtaking. Sharing such moments of joy with our guests is what we love most about what we do. We hope to welcome you back to the Canary Islands soon for more unforgettable experiences. 😊🌟

Avaliado com 5 de um total de 5 estrelas

Booked the Stargazing experience in Tenerife

Booked the Stargazing experience in Tenerife and it was a blast. Both the trip with Ben and the service i have received from ClubCanary and especially from Ines! She was extremely helpful and supporting everything we need!
Thank you!

11 de dezembro de 2024
Avaliação não solicitada
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Resposta da Club Canary Tours

Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your Stargazing experience in Tenerife and that Ben and Ines were able to make your adventure even more special. At Club Canary, we strive to provide the best service possible, and it’s great to know we’re on the right track. We hope to see you again soon for more unforgettable experiences under the stars!

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service! Quick and easy booking paragliding :)

6 de dezembro de 2024
Avaliação não solicitada
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Resposta da Club Canary Tours

Thank you so much for your kind words! We're thrilled to hear that you found our booking process quick and easy. We hope you had an incredible time paragliding and we look forward to seeing you again for more adventures with Club Canary. Your feedback is greatly appreciated and helps us continue to improve our services.

Avaliado com 5 de um total de 5 estrelas

Flying over Lanzarote!

I booked paragliding over Lanzarote and it was an amazing experience! It was a Birthday gift for my mum. At first I was a little bit worried if everything would work out with organization. But the communication with Club Canary was very good and they offered transfer from the Hotel and back. The Pilot was very friendly and made sure you felt safe. The view over Lanzarote was stunning! My mum loved it and would definitely recommend it!
Thank you very much.

18 de novembro de 2024
Avaliação não solicitada
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Resposta da Club Canary Tours

Hello Lillina,

Thank you so much for sharing your experience! We're thrilled to hear that the paragliding trip over Lanzarote was a hit, especially as a birthday gift for your mum. It's wonderful to know that the views were stunning and that you felt well taken care of by our team and pilot. We strive to make every experience smooth and memorable, and your recommendation means a lot to us. We hope to welcome you back soon for more adventures!

Avaliado com 1 de um total de 5 estrelas

Non lo consiglio

Ho provato due esperienze con questa agenzia, parapendio e gita in catamarano. Purtroppo a mio parere una vera e propria turistata. Non lo consiglio.

21 de novembro de 2024
Avaliação não solicitada
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Resposta da Club Canary Tours

Ciao Michela,

We were truly surprised to see your review.

We understand that the weather during your stay wasn't ideal, which can occasionally happen in Tenerife during the winter. However, attributing this to our service might be a bit harsh. You've previously mentioned in an email that our assistance was "quick and helpful," yet the review left was decidedly negative.

As a booking platform, you have the freedom to choose your activities. Your paragliding experience was with Tenerife Fly, a choice favored by many due to our compelling offers. We encourage you to share specific feedback about your paragliding experience directly on the activity page on our website. This helps future travelers make informed decisions.

We were taken aback by the review and contacted the owner of the paragliding company, who was also surprised. To make up for the rescheduling, which was done for your safety, they provided you with a complimentary video capturing nothing but smiles.

Additionally, you booked the Freebird boat trip. We had recommended a different boat and provided a coupon specifically for that option to compensate for the inconvenience caused by the rescheduled paragliding. Unfortunately, without informing us, you chose to use the coupon for a larger cheaper catamaran tour instead, which you booked for a very cheap price.

Our team has always been ready to assist you through calls, emails, and WhatsApp in a very supportive manner even completly in Italian. We're puzzled by your decision to post a negative review without detailing your experience on the specific product pages where you booked, which could genuinely help other travelers. This approach makes us wonder if perhaps there was an element of your experience that left you particularly frustrated, prompting you to find someone to blame, or if you might be seeking further compensation.

Warm regards,

Club Canary team

Avaliado com 4 de um total de 5 estrelas

Quick response to technical issue

We booked a buggy tour to Mount Teide through Club Canary and encountered some technical issues along the way. Fortunately they understood the issue and handled everything professionally. Their quick response, support & understanding are very much appreciated!

9 de novembro de 2024
Avaliação não solicitada
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Resposta da Club Canary Tours

Hello Alies, thank you so much for your review! We're glad to hear that despite the technical issues encountered during your buggy tour to Mount Teide, you felt supported by our team. We always strive to handle any challenges promptly and professionally. Your appreciation means a lot to us, and we look forward to having you on another adventure soon!

Avaliado com 5 de um total de 5 estrelas

Yellow Submarine

Tengeralattjáróval merültünk, az élmény rendkívüli, felejthetetlen, csodálatos. A 7 éves fiunk is nagyon élvezte. Köszönjük az élményt!

1 de outubro de 2024
Avaliação não solicitada
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Resposta da Club Canary Tours

Thank you so much for your kind words and for sharing your experience with us! We are delighted to hear that your family, especially your 7-year-old, thoroughly enjoyed the Yellow Submarine tour. We hope to provide you with many more unforgettable adventures. We look forward to welcoming you back!

Avaliado com 5 de um total de 5 estrelas

son muy profesionales

son muy profesionales, muy agradecidos por el trato y servicio , gracias a Sophien y Kerry por ayudarme y colaborar con la sorpresa 💍🥳

22 de setembro de 2024
Avaliação não solicitada
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Resposta da Club Canary Tours

Hola Patry! ¡Muchas gracias por tus amables palabras! Nos alegra enormemente saber que estás satisfecho con nuestro servicio y que hemos podido contribuir a una experiencia tan especial. En Club Canary, nuestro equipo siempre está dispuesto a ayudar y a hacer que cada momento sea inolvidable. ¡Esperamos verte de nuevo pronto para más aventuras!

Avaliado com 5 de um total de 5 estrelas

Sunset cruise with Club…

Hello,
I booked a sunset cruise with Club Canary on the September 2. It was a special day for me because I asked my girlfriend to marry me. I ran into some little snags but they went out of their way to make this day as perfect as possible. A spécial thanks to Kerry for all her help. Definitely would recommend.
Regards
Eric

2 de setembro de 2024
Avaliação não solicitada
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Resposta da Club Canary Tours

Hello Eric,

Congratulations on your engagement! We're delighted to hear that your sunset cruise with Club Canary was so special and that our team could help make your big day as perfect as possible. Thank you for choosing us for such a momentous occasion, and for your willingness to recommend our services. We look forward to welcoming you aboard again soon!

Best wishes, The Club Canary Team

Avaliado com 5 de um total de 5 estrelas

Really big thanks to Sophien

Really big thanks to Sophien, she was really helpfull through my problem. Everything was easy and fast.

22 de agosto de 2024
Avaliação não solicitada
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Resposta da Club Canary Tours

Thank you so much for your kind words! We're thrilled to hear that you received helpful and fast service. Our team always strives to ensure everything goes smoothly for our guests. If there’s anything else you need, don’t hesitate to reach out. We look forward to serving you again in the future!

Avaliado com 1 de um total de 5 estrelas

VIBE DIVE price turtle snorkeling

Booked private turtle snorkelling tour in tenereife with hotel pickup with VIBE DIVE. Told day before pickup was no longer available and had to meet at an address they sent me by WhatsApp. Not impressed but got taxi to address given at cost of €28. No one at address so telephoned guide to be told address was wrong and had to meet on beach 42 minutes walk away, good job I was an hour early. Was suppose to have English speaking guide and private boat and tour guide so could give 1 on1 help and more info. Got on boat and drove out to spot, got wetsuit and flippers on and got in water as instructed only for 1 flipper to almost fall off foot, I was pinching flipper with toes and boat was drifting away. Trying to explain to guide that flipper had come off but she didn’t understand, I had to swim back to boat that was drifting further away with 1 foot trying to grip other flipper. Finally made it back to boat and managed to get flipper back on. The hen put snorkel in mouth and everytime tried to look under water got mouthful of water, took over 5 minutes to get guide to understand snorkel would not seal and to get another that fitted my mouth. Then floated round for about 30 minutes looking for turtles but none to be seen which I understand that they are wild animals but the place we was taken to was a rocky outcrop with not a single bit of seaweed or anything that would attract the sea turtle so not convinced taken to right place. Then your finished so had to get back into boat, at this time it was explained that get back into the boat which was a rib type boat that I had to paddle with flippers and captain would pull me in, thought strange but got in boat with a struggle. Then my wife’s turn, captain tried and could not pull her in so I had to help( I suffer from serious back problems and take morphine every day but couldn’t leave my wife on water) finally on 3rd attempt finally got her in boat by literally dragging her in, she bruised all her upper arm and breast from getting dragged over the side and rope line that was there, I suffered the rest of our holiday and struggled to do much the rest of the week as back was so painful from having to help( saw pictures following day of same captain with ladder on side of boat as people were getting out of water). The private tour included a free video and photos of the tour, other than the photo's of us on the jetty and on boat on way out, all those taken in water and video were taken from so far away it could have been anyone, all ones you see on there Facebook page they have under water shots of people looking at camera and waving and some form of interaction but our guide just got in water and went for her own swim and left us to get in with it, only interaction was to tell us it was time to get back into boat, not 1ob1 info or help. Website said high chance of seeing turtles, plus told by guide on way to boat that was perfect conditions and very unlikely to not see turtle, but when you look at there Facebook page where they put all your photos, only one turtle seen in the last few weeks, so please don’t believe it when they say it’s very rare they don’t see turtle, in fact it’s very rare and highly unlikely to see one, and 1on1 tuition and guide doesn’t mean they have any interaction with you once in the sea

18 de junho de 2024
Avaliação não solicitada
logotipo da Club Canary Tours

Resposta da Club Canary Tours

Attention everyone!

This review seems to be causing some confusion, so let's clear things up. We are not Vibe Dive; we are Club Canary, a tour company based solely in the Canary Islands offering over 150 different experiences. Sometimes, people like Lawrence Davey mistakenly post their reviews on our profile instead of the booking page where they actually reserved their excursion. It’s crucial to place reviews on the correct page, in this case here: https://clubcanary.com/turtles/ as it directly helps other travelers who are considering the same experience. This way, the feedback is relevant and beneficial to those making decisions.

Posting reviews in the wrong place, like on our profile when it’s not related to our direct services, doesn’t help anyone—it only leads to misunderstandings and makes us feel unfairly judged. We are just a booking platform focused exclusively on supporting local companies in the Canary Islands, and we have a listing for snorkeling in Tenerife for Vibe Dive. We always encourage our clients to share their experiences where it matters most to ensure the right information reaches the right audience.

We understand it's frustrating not to see turtles as expected, but as this is a natural activity, sightings can't be guaranteed. We've passed your feedback to Vibe Dive; they were genuinely sorry to hear about your experience and believed you had enjoyed your time.

Regarding the pickup issues you mentioned, coordinating these services can sometimes be challenging, particularly for smaller operations. We always strive to assist and ensure smooth arrangements.

If you’re looking to explore more of what the Canary Islands have to offer, Club Canary would love to help you find the perfect experience. Just reach out to us directly!

Best regards,

Cub Canary Team

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service from Dulce

Incredible customer service from Dulce.
I made mistakes in my booking & she had no problem sorting the booking out.
We booked the Musical Hall Theatre Drag Show for 20 May so will review when we have seen it.
Would highly recommend this company for trips. Will definately use them again

25 de março de 2024
Avaliação não solicitada
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Resposta da Club Canary Tours

We hope you enjoy the Musical Hall Theatre Drag Show and can't wait to hear about your experience. Your recommendation means a lot to us, and we look forward to helping you plan more trips in the future!

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