Sânt foarte mulțumită de experiența mea cu Club Canary.Au servicii de înaltă calitate la un preț foarte bun. Laura și Dora m-au ajutat extrem de mult la achiziționarea excursiilor,mi-au răspuns punc... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Sânt foarte mulțumită de experiența mea cu Club Canary.Au servicii de înaltă calitate la un preț foarte bun. Laura și Dora m-au ajutat extrem de mult la achiziționarea excursiilor,mi-au răspuns punc... Ver mais
A empresa respondeu
My experience with Klub Canary Tours was outstanding from start to finish. The Porsche was a dream to drive and exceptionally well-maintained. What really sets them apart, though, is the staff—true pr... Ver mais
A empresa respondeu
Escursione parco Loropark. Giornata piacevole e ottim esperienza. Unica nota negativa il servizio di autobus scelto era in ritardo al mattino alla sera e siamo rientrati con 1 e mezza di ritardo… C... Ver mais
A empresa respondeu
I booked my honeymoon for tenirefe, and decided to go through club canary for all excursions. All I can say is, absolute life saver going this route. Went above and beyond for any request I... Ver mais
A empresa respondeu
THE LOCAL TOUR COMPANY OF THE CANARY ISLANDS Club Canary was born in Costa Adeje, Tenerife on 16 August 2019 with a simple idea: travelers deserve a local company they can trust. No street-corner selling, no fake discounts, no anonymous global platform. Just registered bookings, honest prices and a team that actually lives here. We work exclusively in the Canary Islands: Tenerife, Gran Canaria, Lanzarote, Fuerteventura, La Gomera and La Palma. Every operator we sell has been visited and personally tested by our team, more than 200 vetted local partners across 300+ experiences. WHAT YOU CAN BOOK Small group whale watching, boat trips and private yacht charters. Jet ski safaris, quad and buggy adventures, parasailing, snorkeling with turtles and fishing trips. Mount Teide stargazing tours, both group and private, under some of the clearest night skies in the world. Tickets with transport for Siam Park and Loro Parque, day trips to La Gomera, helicopter tours and much more. For companies we organize team building, corporate outings and group events across the islands, and film productions rely on our local logistics. A SOUVENIR WITH EVERY BOOKING Every booking comes with a digital collectible card of your experience, with the compliments of Club Canary: your activity, your island, your date. It is part of The Club Canary Collection, the first collectible card set of the Canary Islands, with Standard, Rare, Epic and Legendary cards and printed editions available at our Tenerife office. VISIT US You are always welcome at our office for personal advice, last minute bookings and exclusive deals. Centro Comercial Plaza del Duque, Local B-35, C. Londres, s/n, 38660 Costa Adeje, Santa Cruz de Tenerife, Spain. You find us on the lower shopping floor. Open daily 09:30 to 22:00, online support from 08:00. Phone: +34 655 87 09 56 Email: office@clubcanary.com Website: clubcanary.com Live Legendary.
Centro Comercial Plaza del Duque, Local B-35, C. Londres, s/n, 38660, Costa Adeje, Espanha
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is a pre-review just to acknowledge the outstanding customer service I received from the extraordinary agent "Dulce". We will be in Tenerife in July and we booked with them "Helicopter tour - Jet ski - parasailing - siam park vip tickets and loro parque tickets".
Dulce has been nothing but fantastic so far and I will leave another review once we've used all the other services. Thanks Dulce, love from me and my wife <3

Resposta da Club Canary Tours
Expected more from what I got guaranteed... smashed up quads.. which struggled to start,.. drove around wasteland for 1 1/2 hours...,not good 4/10 at best

Resposta da Club Canary Tours
We booked a private charter on the opera 60 in Tenerife and we cannot recommend enough!
Booking process was easy and I had great communication with their agent Susanna. She was efficient and answered all my queries quickly.
The boat was amazing, really spacious even with 12 of us on board. Shabby, the crewman, and our captain were brilliant! They really looked after us and were very friendly.
Food served on board was delicious, and there was plenty of drinks to go around. We even saw lots of dolphins and whales.
Absolutely no complaints, we only wish we had more time on board :)
Thank you so much to all the team, we’ll definitely be using your service again xx

Resposta da Club Canary Tours
Got a slot with them for parascending on a short notice but unfortunately because of the bad weather the activity couldn't happen. I just dropped them a message to return the money and they acted swiftly. This shows how much they value their customer. I will go to Tenerife again for sure as we still have some unfinished business for the activities and I will surely book via them. They are quick to reply on whatsapp so super happy with them. This is how customer service should be provided.

Resposta da Club Canary Tours
I booked on the White Striker for a game fishing trip with a colleague. I have no tishing experience whereas my colleague has been fishing since he was a boy. Sadly, he did not get to fish. The captain and his mate just baited hooks for the group in the stern of the boat and told them to watch the lines and alert them if there was a bite. Big disappointment for the fishermen in our group who asked to be allowed to fish. Then, when there was a bite they called a member of the group in the bow to come and land the fish. it was a weird experinnce - game fishing but no fishing. This is an honest review from a travel writer who paid for the experience in the hope of getting a good story - I did not as I was never offered the opportunity to actually try game fishing. Such a shame.
You say it is nothing to do with you so how come I have an e-ticket with Club Canary on it? I would be happy to email this to you if you let me have your email address.

Resposta da Club Canary Tours
I visited Tenerife with a couple of my friends a month ago and in Tenerife water activities are a must! So we decided to look for websites that offered them and after a bit of searching we found Club Canary. We went paragliding, fishing, surfing and much more with them. We had so much fun there that we decided to stay for a bit more.

Resposta da Club Canary Tours
I booked the Sunset Cruise from this website for my daughter's birthday and she loved it. It was really easy to book and they provided me with great customer service. Had a really memorable day thanks to them. Would definitely recommend!

Resposta da Club Canary Tours
I booked a boat trip today and the girl who helped be book it Cristina was amazing and very helpful.

Resposta da Club Canary Tours
Wow! The family and I had a blast. I rented a 4 door UTV Razor. The Razor was an updated model and clean. When I arrived at Club Canary this morning, the UTV, paperwork and maps was waiting on me and ready to go. I spoke with Maria on the phone a couple times before meeting in person. I can say every interaction I had was pleasant. It's unfortunate the company has had a few low ratings. I can't imagine anyone having problems with this Rental Company.

Resposta da Club Canary Tours
I booked a lot of trips and excursions through their website during my time in Tenerife and was very satisfied by the services they offered. Everything was easy to book and they were very responsive and answered all my questions. I'll be coming back soon and would definitely book trips through their website again.

Resposta da Club Canary Tours
My family and I booked numerous trips through club canary including a buggy ride, stargazing trip, renting a private catamaran and visiting La Palma. All the trips were pretty great and to be honest it saved us money and time both. Everything was prepared for us in advance and the staff was also really cooperative throughout our Trip. Highly recommend!

Resposta da Club Canary Tours
I proposed to my girlfriend during the star gazing night experience.
The atmosphere at the teide and the views of the sky and la Gomera, the fresh tapas menu and the explanation of the guide Ben were all amazing.
Also special thanks to Dora, who put a lot of effort in making a unique experience for my proposal.

Resposta da Club Canary Tours
We had an amazing trip with club canary! We booked a trip to watch some dolphins and wales. The staff on board, especially Thomas was so friendly. We felt very save and had the best trip ever. We would definitly recommend club canary! Thank u for everything!

Resposta da Club Canary Tours
My visit to Tenerife was amazing because of Club Canary. My family and I enjoyed whale watching tours as well as paragliding. Everything was managed perfectly by the staff and booking was also easy.

Resposta da Club Canary Tours
Great customer service from Maria - very friendly and helpful.

Resposta da Club Canary Tours
We were worried we wouldn't be able to book the jetski safari with only one day in advance but the staff replied immediately to our questions via WhatsApp and within a few minutes our experience was booked. It's our 2nd experience with club canary and we definitely recommend it.

Resposta da Club Canary Tours
My friends and I were travelling to Tenerife for the first time and we wanted to enjoy our trip to the fullest and we booked 2 tours through Club canary. It was an amazing experience and we enjoyed both of our tours. We went on a jet ski trip and a private boat trip
everything was well-managed and we had a great time.

Resposta da Club Canary Tours
Booking trips through club canary was definitely worth it. Not only the customer service was amazing but all the trips were managed perfectly. I went buggy riding and visited the Siam park with a couple of friends and it was an adventurous and fun experience.Highly recommended.

Resposta da Club Canary Tours
Great company with great people, really helpful and understanding with a first time, couldn't recommend them enough!!

Resposta da Club Canary Tours
We went on a catamaran in Tenerife! After that we go for surfing and this was fantastic! The contact was pretty nice.

Resposta da Club Canary Tours
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.