Coloplast have always been incredibly helpful but last Friday I realised that supplies were running low and my GP had sent my prescription to the wrong supplier. I got it reissued and rang Coloplast... Ver mais
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Veja o que dizem as avaliações
I have been a customer of Coloplastcharter for sometime and am alwsys well supported by them. I recently contacted them to request samples of a new product and clinician May Ali contacted me to discus... Ver mais
A empresa respondeu
I have used Coloplast Charter for eighteen years now and have always found them very helpful and reliable. Supplies are delivered automatically monthly without the need for me to do anything. I unus... Ver mais
A empresa respondeu
Teghan was super helpful on live chat today, sorting out an error from my GP in record time. Fairly new to Coloplast but so far exceeding my expectations, I’m sure it’ll be seamless if everyone is as... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our promise to you is reliable ordering and delivery of your stoma, continence and bowel products. We support you wherever you are with your care, leaving you to enjoy the things that matter most. Fast and reliable delivery - We deliver your products safely to your doorstep. NHS partner - We work closely with your NHS team to ensure that your care journey is seamless and straight-forward. Specialist support & advice - Our patient support team has the specialist knowledge and experience to help you with your specific needs, from delivery through to products, health, and lifestyle.
Informações de contato
Nene Hall, Peterborough Business Park, PE2 6FX, Peterborough, Reino Unido
- 0800132787
- help@coloplastcharter.co.uk
- www.coloplastcharter.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Was helped by Samantha who was a…
Was helped by Samantha who was a pleasure to deal with . My issue was felt with instantly so was extremely pleased 😀

Resposta da Coloplast Charter
Sent away for a radar key Kathryn…
Sent away for a radar key Kathryn answered my question very quickly wasent quite sure if they could help with 1 but 100%happy with the service I received thanks charter

Resposta da Coloplast Charter
Amazing customer service
Coloplast are an amazing company to deal with . Always helpful , super easy to re order prescriptions and friendly staff that go above and beyond . I have used them for my dad for quite sometime now and they are fantastic in every aspect.

Resposta da Coloplast Charter
great company
Samantha was very helpful and efficient in dealing with my request. She also provided additional information.

Resposta da Coloplast Charter
Teghan was very helpful
Teghan was very helpful, polite and efficient in dealing with several queries - many thanks!

Resposta da Coloplast Charter
Coloplast charter are an amazing…
Coloplast charter are an amazing company to deal with. They are so helpful providing an excellent and efficient service. Everything is handled so professionally and deliveries are so prompt with regular status updates.
A big thank you to Kathryn who helped me recently with a travel question.
It’s a pleasure dealing with you over the last year and no doubt in the future!

Resposta da Coloplast Charter
I’ve been using coloplast charter for…
I’ve been using coloplast charter for 10 years now and have always had exceptional service. I can’t rate them high enough.
Everyone is so kind and helpful and always there to help when needed.
Thankyou so much for all you do 🙏🏻 you are all very much appreciated 🌻

Resposta da Coloplast Charter
Teghan was exceptionally quick &…
Teghan was exceptionally quick & helpful, need I say more??

Resposta da Coloplast Charter
Excellent service
I have a monthly prescription order which is always processed promptly and accurately. Delivery is quick and efficient. Customer service is always responsive and polite by email or phone.

Resposta da Coloplast Charter

Resposta da Coloplast Charter
A perfect company
I was worried about a delivery so started a Chat. Jack very quickly reassured us that delivery was on schedule. A superbly efficient company. 5*

Resposta da Coloplast Charter
Great service for your medical supplies
Being using this service for 6 years now. Always great customer service. If I'm in am emergency for stock they'll send it out same day if they've got it in. Website is really easy to use and navigate making placing orders convenient and hassle free.

Resposta da Coloplast Charter
Excellent service they responded to my…
Excellent service they responded to my needs
Very quickly would definitely recommend
This company

Resposta da Coloplast Charter
I cannot praise this company enough
I cannot praise this company enough. The quality of their customer service is second to none - representatives are kind, respectful and cannot do enough to help. They have links with GP surgeries which means that you don't have to bother about ordering prescriptions etc, all is done seamlessly. Communication regarding orders is excellent. In a difficult few days for me Coloplast were incredible!

Resposta da Coloplast Charter
Always quick reliable service very…
Always quick reliable service very knowledgable company

Resposta da Coloplast Charter
Excellent customer service
Excellent customer service! My orders are always processed very quickly.

Resposta da Coloplast Charter
Supper massive Thank you for simply being there and allowing my lifestyle to continue.
I was having frequent bladder infections due to an enlarged prostrate so was fitted with a catheter, drain valve and bag. This severely disrupted my active lifestyle, boating, diving, walking etc. (One massive bonus, is with a night bag I had the longest sleep of my life, 10 hrs without waking).
Having had a dive meet abroad planned for over a year I was in fear of having to cancel. The doctor recommended Intermittent self catheterisation (ISC). They teach you how to insert a catheter only when needed. Makes your toes curl when fitting until you get used to it, but life back to normal. Boating, diving, swimming, walking, etc.
Colorplast have been amazing. Thanks to their product I have my lifestyle back. I simply keep a log of consumption and when getting low put in a repeat prescription request to my doctor, then make an order online to Coloplast, Colorplast confirm the order and inform you when it is on the way by e-mail.
Usually if ordered early the delivery is next day, the longest I have had to wait is three days with weekend and bank holidays getting in the way.
If your lifestyle requires you to be away from home its no problem they will change the delivery address in the UK. If you are flying they will give you a Travel certificate and the airline (with prior notice) give you extra carry on luggage allowance for medical equipment. Although 4 boxes of catheters for a month away has to go in the aeroplane hold because of its size.
I will advice having a man bag, bum bag or similar to keep a days worth of catheters in along with sterile wipes, hand gel and a small pen light. (Its had poking winky in the eye when its dark) for when you are out and about.
I can't express my gratitude to Colorplast and the advising doctor enough for giving me my lifestyle back.

Resposta da Coloplast Charter
Excellent service
Coloplast dealt with my query quickly and efficiently. They answered my emails within 2 working days and were extremely understanding and helpful.
I would wholeheartedly recommend them

Resposta da Coloplast Charter
Fantastic service provided by very…
Fantastic service provided by very helpful staff

Resposta da Coloplast Charter
Very Impressed
Very prompt delivery when I needed it when I first got back from hospital. And when there was a hiccup setting up my online account, I sent an email requesting assistance which was very quickly dealt with by Teghan. So well impressed!

Resposta da Coloplast Charter
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