Coloplast Charter Avaliações 

I have been a customer of Coloplast Charter and I suffer from Multiple Sclerosis. I was referred to this company and have been using their Peristeen products for over a year.

I spoke today with Hazel from this company today to reorder stock and I have to say that Hazel and all the customer consultants are so polite, professional and helpful.

Being a sensitive subject they are trained to speak on a one to one basis with their users. The Peristeen kit has made my life so much more stress free. It works so well and the items in the kit make it very straight forward and easy to use.

They send in a nurse to explain how the kit works which is excellent and if I have any issues to discuss I can call the team who are on hand to guide me with the proper advice.

I cannot thank my MS nurse more for directing me to this company.

Thank you
Jackie

Teghan helped me resume my standing order quickly and easily. Excellent customer service, and fast delivery, HIGHLY recommend!

Samantha was so helpful quick efficient and understanding cant fault them. Wouldn't use any other company

From order to delivery, Coloplast Charter give excellent and friendly service. Orders are filled and dispatched very quickly, and the process makes what can be a stressful operation very easy and stress free. The online chat service is very helpful in dealing with individual queries.

What I love about Coloplast is that if you have any issues they go above and beyond what you need. They are a very professional and courteous company and anytime I speak to them I feel like I am listened to and that coloplast care. I spoke to Teghan today, a very polite and helpful representative of the company. I had an issue and within minutes it was sorted. Love that professionalism. Keep up the great work and thank you for all your help and information.

I found that their service and care for customers are very good. It is difficult enough to deal with stoma but it has been very easy and fast to order necessary items and it gave me peace of mind. Thank you very much for your help.

I placed order online at 10am Friday. Prescription approved by my surgery about 12:30. Coloplast order delivered by DPD at 1140 Saturday (next day), Truly amazing service

I cannot praise this company enough for providing a swift and reliable service. Once set up the orders arrive on time and without any fuss. Having used them for many years on behalf of others, I am now using them for myself and appreciate just how good they are

Never had any issues with this company. On the occasions I have contacted them for different items they have been very professional and helpful full.

Great CC communication skills and always there to help.

I have been using Coloplast for stoma supplies for the past 18 months. The ordering and delivery service was incredibly smooth and efficient. I received regular emails to remind me that my order was due and was then able to easily repeat the order or adjust, if necessary. The order was always delivered within a maximum of 2 days (our local DPD driver delivered to our safe place if we were out), was discreet and well packaged. My stoma nurse ordered pre cut stoma bags which, again, were great quality and delivered promptly. I would highly recommend their service.

The support I got from the team was above and beyond. I was struggling with my condition and mental health and they didnt just send my order and move on. They spoke to me about my wellbeing which helped me massively and I am forever grateful. And this was continuous support for over 12 months. From August 25- September 26

Excellent response time resolved issue straight away

Teghan was as usual very efficient and understood my request immediately. Excellent thank you

Online chat today, thanks to Teghan for dealing with my request so promptly and efficiently

GOD bless Coloplast Charter. They have provided me with all necessary items to help manage my urine problems.
Timely such that I feel they are looking over my shoulder!
They set a very high standard of personal service.

The urine-night bags are the answer for my prayer! They ensure real rest & I simply couldn't continue without them.
By morning they contain about half a litre which can be easily disposed of subsequent to detachment.
Fresh supplies have arrived in good time, without any worries.
The day bags, with leg attachment deserve similar praise.
Thank you Coloplast - Alleluia.

on the odd occasion ive had to contact customer services I found them to be very helpful, friendly and caring and quick to resolve any issues. A big shout out to Teghan who helped me today.

I was delighted with the response I recently received after making a phone call to Customer Care.
They listened carefully, went off to come up with a solution, and within minutes it was all sorted. The adapters I needed were delivered within 24 hours. Many thanks!

They've been supplying me with my Stoma need for a few years. They are brilliant and would recommend any Stoma and similar users of Coloplast Charter. 5 Stars.