Comet Avaliações 

1.659
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Product (Swan sensor bin) iis lovely, though because of kitchen refurb has not yet been used. Delivery service, however, was dreadful -no indication of when delivery would be made and therefore we we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First time purchasing an appliance with Comet and based on this I was very happy. Price competitive, free shipping which very few offered and an option to recycle the old one. The delivery company... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

We ordered a microwave:- Delivery was delayed due to Evri. Not Comets fault but this is their chosen delivery company. The microwave was evidently dropped during the delivery process. Having followe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent hand held hoover for car and home! 2 power settings, low and high, excellent dirt pick up and clean up after granddaughter has visited… Could do with a wee brush attachment but other than th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Eletrônicos
  2. também em
  3. Loja de computadores e acessórios
  4. Loja de Eletrodomésticos
  5. Loja de máquinas de lavar e secadoras
  6. Loja de Televisão
  7. Loja de utensílios de cozinha

Sobre Comet

Escrito pela empresa

Visit Comet.co.uk for all your home appliances, electronics, computing, gaming, and smart tech needs.

Star Deals TV Deals Computing Laundry Offers
Ordering a large kitchen appliance?
We offer various services with all Hotpoint & Indesit appliances to make life easier:

• Item delivered to your room of choice
• Unit unpacked and packaging recycled
• Choose a convenient 3 hour time slot
• Affordable connection services for washers, dryers, fridges/freezers and ovens.

We can even take your old product away and disposed in approved recycling centres.

Easy returns
Changed your mind? Returning a product is quick and simple. Plus, our customer care team are always on hand to help - just drop them a call or email.

Payment methods
We accept all the usual payment methods (Visa, Mastercard, American Express, Apple Pay, Google Pay) including Klarna and PayPal.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.659)

5 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

I got 2 things from you and one of the…

I got 2 things from you and one of the things didn't come you said you couldn't find my address but you found my address for the other thing I got how that when one delivered but other one didn't

8 de janeiro de 2025
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Resposta da Comet

Thank you for your review. looking at your order i can see that the Apple iPhone 14 128GB - Blue was cancelled due to no stock, we apologise for this.

Avaliado com 5 de um total de 5 estrelas

Brilliant lightweight laptop bag

Brilliant lightweight laptop bag and such a lovely colour. Ordering online was easy and delivery was within a couple of days. Very pleased with the bag and the service.

7 de janeiro de 2025
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Resposta da Comet

Thank you for this great 5* review, we hope to see you again!

Avaliado com 1 de um total de 5 estrelas

Poor communication...

I placed my order but it didn't get processed the first time, called customer service who said they had no such order,
I ordered again and recieved confirmation this time , however I recieved no other communication or update on the order until it showed up two weeks later unexpected and was left outside by delivery company (item was high value) item was fine and no issues with the product.

31 de dezembro de 2024
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Resposta da Comet

Thank you for your review

Avaliado com 5 de um total de 5 estrelas

Great customer service

The item I ordered was faulty, no fault of Comet, and it was refunded no problem.

30 de dezembro de 2024
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Resposta da Comet

Thanks for your great review, we are sorry to hear of the faulty product.
Also pleased to hear this has been resolved for you.

Avaliado com 5 de um total de 5 estrelas

Great first experience, would return.

First time purchasing an appliance with Comet and based on this I was very happy.
Price competitive, free shipping which very few offered and an option to recycle the old one.
The delivery company Comet used were equally as good too so overall really impressed.

Got to give credit where it’s due and our experience was really good 😊

2 de janeiro de 2025
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Resposta da Comet

Thank you for taking the time to write this lovely review. We hope to see you again soon!

Avaliado com 1 de um total de 5 estrelas

The steam I bought from comet is not…

The steam I bought from comet is not good quality. I wanted to return within 3 weeks of purchase and they refuse my return and said return is only available within 2 weeks. All other companies giving 28 day to return. But comet is the only one who allow you only 14 days. Very bad experience.

16 de janeiro de 2025
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Resposta da Comet

Thank you for your feedback, i can see you have raised with our customer service team.
Our team don't look to have refused the return, they are waiting to establish the reason for the return so it can be raised correctly.

Avaliado com 3 de um total de 5 estrelas

The washing machine is fabulous which more than I can say for the delivery men and not…

The washing machine is fabulous and not a mark on it. However in the email I received it said the men would unwrap the item so I cud check it before I signed and then they'd take the rubbish away. That's not the case I'm afraid ... he made me sign for the washer without an inspection and when I asked him to unwrap it he scowled at me and said no we dont do that. Not very happy as I had to do it by myself as my partner is disabled and cudnt help me.

27 de dezembro de 2024
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Resposta da Comet

Thank you for your feedback. We take all customer concerns seriously and we are sorry this happened.

We will raise this internally.

Avaliado com 3 de um total de 5 estrelas

Comet plus Evri delivery were a poor combination

We ordered a microwave:-
Delivery was delayed due to Evri. Not Comets fault but this is their chosen delivery company.
The microwave was evidently dropped during the delivery process. Having followed the Comet procedures for such an issue we did eventually get a refund but that took a week. Sorry, not impressed

2 de janeiro de 2025
logotipo da Comet

Resposta da Comet

Thank you for your feedback. We take all customer concerns seriously and we are sorry this happened.

I can see your have been fully refunded for this.

If you have further concerns, please feel free to reach out to our customer service team directly.

Avaliado com 4 de um total de 5 estrelas

Customer

Customer. Service were. Great. My. Parcel. Ad. Gone astray with evri. Turned. Up. Day. After. Id. Rang. Not sure if. That s. Coincidence. But. Was happy. When it did

1 de janeiro de 2025
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Resposta da Comet

Thanks Kay for you 4* review, we appreciate it. We are sorry for the delays, but pleased to hear you now have this.

Avaliado com 5 de um total de 5 estrelas

A most satisfactory shopping experience

Website easy to navigate to search for products. Products competitively priced. Easy to order and pay online. Delivery exceptional. All in all a most satisfactory shopping experience.

31 de dezembro de 2024
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Resposta da Comet

Thank you for this great 5* review!

Avaliado com 5 de um total de 5 estrelas

Excellent hand held hoover for car and…

Excellent hand held hoover for car and home! 2 power settings, low and high, excellent dirt pick up and clean up after granddaughter has visited… Could do with a wee brush attachment but other than that, deffo recommend… Very user friendly and simple to empty! If you need one. This one is great and got the sale price 🤩

31 de dezembro de 2024
logotipo da Comet

Resposta da Comet

Thanks Stephen for this great review!

Avaliado com 5 de um total de 5 estrelas

Fast and efficient at a good price.

Fast and efficient at a good price. Arrived promptly and undamaged. 5stars Comet.
I bought the Acer Aspire5 as a cheap, basic laptop and it is certainly that, basic that is. Just about does everything needed for day to day use and for the price adequate but next time I will spend that extra few hundred for an upgrade.

31 de dezembro de 2024
logotipo da Comet

Resposta da Comet

Thank you for your 5* review, we hope to see you again at Comet!

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